Mailyn was my consultant from the Melton store and was absolutely fantastic and so knowledgeable. I felt really supported throughout our sessions and throughout the entirety of the trial. Couldn’t rec... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My consultant was great, I had my machine serviced and fixed most things. However I think I need to go back again as the machine keeps shutting down at night.
Company replied
A seamless process from ordering online to picking up the order in-store. Great from start to finish.
Company replied
Prompt service,friendly staff.
Company replied
Company details
Written by the company
CPAP Victoria is a proudly family-owned and operated business dedicated to helping people across Victoria achieve better sleep and improved quality of life. With over 16 conveniently located clinics, plus a strong online presence, we provide expert care, trusted advice, and access to the latest CPAP technology for the treatment of sleep apnea. Our philosophy is simple: combine world-class products with personalised, face-to-face service. Each of our clinics is staffed by trained consultants who take the time to understand every patient’s individual needs. From diagnosis and trial through to long-term therapy support, our team ensures that patients feel confident, comfortable, and cared for at every step of their sleep health journey. We stock a wide range of CPAP machines, masks, and accessories from leading brands such as ResMed, Philips, and Fisher & Paykel. Our clinics also provide in-person fittings, machine troubleshooting, and loan equipment when required—services that most online-only competitors cannot offer. At CPAP Victoria, we believe in making therapy affordable and accessible. We regularly run promotions, offer trade-in deals, and provide ongoing support to help patients get the best value from their equipment. Above all, our focus is on empowering patients with the knowledge, tools, and confidence they need for long-term success in CPAP therapy.
Contact info
285-287 High Street, 3337, Melton, VIC, Australia
- +61 1300 750 006
Sleep Apnoea Diagnosis: What's Next?
4.0
Great
5 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery service
March 23, 2026
Reply from CPAP Victoria - Melton
Hi,
Thank you so much for your 5-star review!
We’re really pleased to hear that you were happy with our delivery service. Your support means a lot to us.
If there’s ever anything we can assist you with, please don’t hesitate to reach out.
Kind regards,
The CPAP Victoria Team
My consultant was great
My consultant was great, I had my machine serviced and fixed most things. However I think I need to go back again as the machine keeps shutting down at night.
July 7, 2025
Reply from CPAP Victoria - Melton
Hi there,
Thank you so much for your lovely feedback about your consultant, we’re so glad to hear you had a great experience at our Melton clinic and that most issues with your machine were resolved.
We’re sorry to hear it’s still shutting down at night, and we’d love to help get this sorted for you. Please feel free to book a follow-up appointment with us at Melton, and our team will be more than happy to take another look and make sure everything is running perfectly for you.
We truly appreciate your kind words and the time you took to share your experience.
Warm regards,
The CPAP Victoria Team
A seamless process
A seamless process from ordering online to picking up the order in-store. Great from start to finish.
April 28, 2025
Reply from CPAP Victoria - Melton
Hello,
Thank you so much for your wonderful review! We're thrilled to hear that your experience was seamless from ordering online to picking up your order in-store.
Your kind words mean a lot to us, and we're so glad we could make the process smooth for you. We're always here to help whenever you need us!
Warm regards,
Ruby
Prompt service,friendly staff.
April 29, 2025
Reply from CPAP Victoria - Melton
Hello,
Thank you so much for your lovely review! We're so happy to hear that you experienced prompt service and found our staff to be friendly at our Melton clinic.
Your feedback means the world to us, and we're always here to assist you whenever you need us.
Warm regards,
Ruby
Fantastic experience …
Mailyn was my consultant from the Melton store and was absolutely fantastic and so knowledgeable. I felt really supported throughout our sessions and throughout the entirety of the trial. Couldn’t recommend Mailyn enough.
November 28, 2024
Reply from CPAP Victoria - Melton
Hello,
Thank you so much for your amazing review! We’re so happy to hear that Mailyn provided you with such fantastic support and expertise. It's wonderful to know you felt well-supported throughout your sessions and the trial. We’ll be sure to pass along your kind words to her! 😊
If there’s anything else we can do for you, please don’t hesitate to reach out. Thanks again for choosing CPAP Victoria!
Warm regards,
Ruby
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.