CPX Research Reviews 2,582

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the customer service for being responsive, helpful, and efficient, often resolving issues quickly. Many people highlight the staff's dedication and positive attitude, noting their attentiveness and willingness to assist. The prompt response times are frequently mentioned, with many users receiving replies within minutes or hours, which greatly impresses them. However, some customers have expressed dissatisfaction with the user experience and website. These individuals occasionally encounter technical errors that prevent them from receiving rewards after completing surveys. Others report being disqualified from surveys after investing significant time, or finding that survey questions are repetitive or overly complex.

What people talk about most

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the support team's quick... See more

Response time

People report positive experiences with response time. Many customers appreciate the quick and helpful... See more

Staff

Consumers find staff to be positive, helpful, and efficient. Many reviewers praise the support team for being... See more

User experience

Customers consistently note ambiguous experiences with user experience. Many reviewers praise the smooth... See more

Website

Reviewers highlight ambiguous aspects of the website. Some customers praise it as a great site, even calling... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The platform is helping us out of many way which most of us can't get to notice, let's learn more while earning our rewards and more by the terms and policies. This also gives us opportunities to... See more

Rated 4 out of 5 stars

CPX surveys work well and track correctly. However, a partner app using CPX surveys — GREWARD (DCD Media) — completely stopped paying users, including my own pending $70 payout. This reflects... See more

Rated 5 out of 5 stars

The "CPX Research Customer Happiness Team" member gave me the credit I should have received if the alchemer.eu survey system had worked properly. There’s room for improvement, but I’m giving five star... See more

Rated 5 out of 5 stars

The surveys are high quality, functional, and rewarding. Payouts are fast. Check under PROMOTIONS, in your email, if you can't find your PayPal rewards. Fast and easy, after typing, verifying, your P... See more


Company details

  1. Market Researcher

Written by the company

CPX Research (as part of Make Opinion) offers a wide range of global survey projects to panelists. If you ever face any issues with one of the international research partners we cooperate with, please contact our team first! We're looking into every case and try to find the best solution together.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

5-star
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Replied to 2% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

CPX RESEARCH IS A FRAUD!

Every time I take surveys from them, i always doubt that they are too fishy depends where you live. Tbh, during online surveys I didn't rushed to answer which I am used to read faster than usual. But when it comes to CPX Research, they disqualify you no matter how honest my answers are. I know that there are some racists out there dislike people or being racist whenever a user is living in Asian Countries. I feel disappointed for the services, so then why they form a survey industry so-called "CPX Research" not only to start a new fresh business just to scam users and only want money. Wtf is going on with the world this days. Greed can't satisfy you if not focusing on the objectives to secure information and privacy from other users. Therefore, to all users out there, if you see a survey comes from CPX Research, ignore them they might steal your information and sell it. Otherwise, it is not just an ordianry organization if you realize it was something else. They might be black hats or gray hats just to intrude privacy on others. What a nuisance!

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

I just found these guys about a month…

I just found these guys about a month ago and so far I have nothing but high praise. Their surveys are clear and concise and even if they close early, you get a penny out of it and today a penny is worth somethin.

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

positively experience

they have some of the best customer support I have ever worked with. If you have some problems and summit the right proof, they will answer you fast and positively.
happened with me many times
thanks

November 22, 2025
Unprompted review
Rated 1 out of 5 stars

Cpx research sex group linked

Recentlly mexican group linked this survey server to xhamster. Com so who clicked this survey r provide details all collected and targeted users accounts so many users loss money so avoid cpx research surveys otherwise ur details posted in xhamster sex link via online careful users

November 14, 2025
Unprompted review
Rated 1 out of 5 stars

summary of incompetence cpx

Ok not sure what to my original review but the summary of last one , so this employee names James s is completely brainless or lazy cos he never pay attention to any tickets I send him or closes even when I confronted him about his bs so this what the ongoing issues all weekend long now this girl Erica does the same bs good news Paulo has adjusted his behavior so he off the list of incompetence staff so I send three emails complaint to the company CPX they ignored it and closed so on here I find another email to send one last letter to whoever is in charge to make it right or if anyone can give me somewhere to voice this complaint I will appreciate it

November 15, 2025
Unprompted review
Rated 1 out of 5 stars

Caveat emptor!

Super.com app has a link to these "surveys" which appears at first to be screener questions, but then turn out to cover a very wide range of subjects - often asking for PHI or sensitive financial information. Screener questions should be simple and direct, not covering a wide range of subjects and asking for complex data. In addition, some of the questions are repeated, which is both unprofessional and embarrassing for the survey designer. I would not advise taking these "surveys" as they collect a LOT of data from you before eventually saying "sorry, you do not qualify for this study." Caveat emptor.

November 15, 2025
Rated 5 out of 5 stars

The surveys are high quality

The surveys are high quality, functional, and rewarding. Payouts are fast. Check under PROMOTIONS, in your email, if you can't find your PayPal rewards. Fast and easy, after typing, verifying, your PayPal address. Love it♡. Customer service is responsive and helpful. The rewards, pay, is better than other survey sites.
I love it♡.

November 15, 2025
Unprompted review
Rated 1 out of 5 stars

Always a reason not to pay.

After finishing a lot of surveys proposed by I always get the same answer blaming the provider which is weird why would accept surveys and share for people making them wasting lotta time. And came up with a silly excuse in order not to pay them.

Not within provider target group
( Youll be disqualified from the beginning not after finishing it).

Don't make fools out of people please and don't take advantage of people working hard to make some extra bucks

November 12, 2025
Unprompted review

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