Craft and Antler Co Reviews 42

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Had issues with receiving parcel, sent three emails but completely ignored. Basically, onece paid and shipped they are done with u . Also quality of product is questionable. Embossing looks bad

Rated 5 out of 5 stars

Craft and Antler made some beautiful leather accessory goods. Delivery was even faster than promised. The valet tray is sturdy and just as pictured. And when the colour of the leather I chose for a bo... See more

Rated 5 out of 5 stars

I requested a customized, sleek, leather, long bill wallet with a zipper. Challenging, but Craft and Antler nailed it. The size is perfect for holding unfolded bills and is still slim & trim in my p... See more

Rated 5 out of 5 stars

I was looking for a Canadian shop to make me a customized wallet. Few shops were willing, and even less were willing to work with shell cordovan. Craft and Antler Co, rose to the occasion. More import... See more

Company details

  1. Leather Goods Manufacturer

Written by the company

At Craft and Antler Co., we specialize in creating exceptional handmade leather goods that blend traditional craftsmanship with contemporary design. Our passion for quality is evident in every piece, from meticulously selected materials to the final stitch. We believe in the timeless beauty of leather and its ability to tell a story, which is why each of our products – be it a bespoke leather bag, wallet, or accessory – is designed to age gracefully and acquire character over time. As a small, artisan-focused company, we take pride in our attention to detail and commitment to sustainability. We source our leather ethically, ensuring that every product is not only luxurious but also environmentally conscious. Our range includes a variety of goods, all showcasing the unique textures and natural hues of leather. At Craft and Antler Co., we are dedicated to providing an unparalleled customer experience. Whether you're seeking a custom-made piece or choosing from our curated collection, we are here to assist you every step of the way. Join us in celebrating the art of leather craftsmanship and own a piece of timeless elegance. Visit us to explore our collection and experience the craftsmanship that makes Craft and Antler Co. a distinguished name in handmade leather goods.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

42 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Highly recommend this team for custom leather items

I was looking for a Canadian shop to make me a customized wallet. Few shops were willing, and even less were willing to work with shell cordovan. Craft and Antler Co, rose to the occasion. More importantly, Emily and the team was great with detailed communications. They guided me through the steps of construction, design, and changing things as they recommended. To top it off, they even sent me an additional birthday gift as I told them the wallet is my birthday present! I highly recommend the team at Craft and Antler Co. Emily and the artisans were a pleasure to deal with. I look forward to future collaborations!

March 20, 2025
Rated 5 out of 5 stars

Quality of the product is fantastic

Quality of the product is fantastic. I almost don’t want to use it because the leather smells so good and is finished so nicely!

Shipping and communication from the seller was professional, prompt, and a fantastic experience.

I will definitely be requested a special product order and buying from Craft & Antler again.

Thank you!

March 3, 2025
Rated 5 out of 5 stars

Everything went well

Everything went well, from the ordering process, billing, payment, and delivery. There were no problems at all. And the wallet quality is excellent, just as shown on your website.

January 21, 2025
Rated 5 out of 5 stars

Fantastic Experience!

I just wanted to give a shoutout to Emily and the crew at Craft & Antler Co. for being so awesome to buy from. Emily was extremely supportive and communicated with me daily after the order was made to make sure I was happy with everything beforehand. She gave me details about the leather being used for my product, asked if I had any questions, and genuinely wanted to make sure I was happy. I really appreciated that a lot. The quality of the product I received hit my expectations on the nose and I’m very happy with how it turned out. The shipping ended up being faster than predicted as well by a few days, so that was awesome coming from Canada to the states. Don’t hesitate to become a customer of this genuinely caring brand because you’ll receive amazing quality and service to match. Thanks Emily and crew.

January 7, 2025
Rated 5 out of 5 stars

Great quality leather and workmanship and amazing to work with and prompt shipping

I wanted a very specific journal/notebook cover that I couldn't find anywhere. I contacted craft& antler cuz they're local to me and their site has some great looking leather stuff. They answered quickly and we went back and forth quite a bit on the design, at any point they could've just said "we don't do custom designs" like many places say (it's a lot of work and the chances of something going wrong because it's a design you've never done before is higher) but they didn't. The actual creation part didn't take too long either, a few days, I know they were working late too cuz they sent me a message late one evening to clarify something that to me was extremely minor (that tells me that they take care and pride in their work and strive to make everything exactly as envisioned). Even though it was closing in on the holiday season, they sent me exactly what I was looking for both in terms of design and fit/dimensions. I even made a mistake in one of the measurements I sent them which Emily (their customer care rep) clarified and corrected. And best of all, the whole thing was a bit over $100, using the well regarded crazy horse leather, from what I can tell, of good quality.

Most ppl won't need a custom something like I did, and I suspect they don't take too many of those orders because of how much work is involve; but the care they took with my custom order to understand and create something specific to my vision tells me a lot about the care they take with all their products and customers. They're a small outfit, who make things by hand so don't expect 24/7 instant phone support or machine made products but their products are clearly made with care and pride and being a small outfit they seem more than happy to talk to you to try and solve any issues or questions. If anyone reading this is thinking of buying something from them be it from the website or something custom, it's completely worth it but be sure to ask ALL the questions and clarifications (thickness of leather, colour variations, various dimensions of product etc). They seem more than happy to answer and that way you know exactly what you're getting.

December 7, 2024
Rated 5 out of 5 stars

Great quality

The Shell Cordovan card holder and belt are excellent with great quality of leather and craftsmanship. Highly recommended.

December 19, 2024
Rated 3 out of 5 stars

Smooth transaction and product arrived…

Smooth transaction and product arrived sooner than expected. I was a little disappointed with my computer/desk mat though. I didn’t realize how thin the leather was going to be. I guess I expected it to be made from thicker stock.

November 7, 2024
Craft and Antler Co logo

Reply from Craft and Antler Co

Hi Harry,

Thank you for your feedback and for letting us know about your experience. We're glad to hear the transaction went smoothly and the product arrived earlier than expected.

We’re sorry to learn that the thickness of the leather desk mat didn’t meet your expectations. Our mats are designed with a balance of durability and elegance in mind, using a specific leather thickness to maintain flexibility and functionality for desk use. That said, we completely understand how preferences can vary, and we appreciate your insight.

If you'd like, we’d be happy to discuss options that might work better for you, including mats made from thicker leather. Please don’t hesitate to reach out to our customer service team at support@craftandantlerco.com

Thank you again for your support and for helping us improve.


Craft and Antler Co.

Rated 4 out of 5 stars

Customer service was good

Customer service was good, quick delivery. I did not notice when ordering that I had to specify where the monogram goes. I would have preferred it to be in the bottom right hand corner, rather than under the logo. It was also not centered under the logo so looks a bit off. Otherwise, nice product.

October 31, 2024
Rated 5 out of 5 stars

Beautiful product

Beautiful product. The size is exactly what I expected. I can fit the items I plan to use it for. The color is eye catching and the leather is soft. I am proud for this to be part of my EDC gear. Thank you!

March 26, 2024
Rated 5 out of 5 stars

Couldn't have had a better experience

I asked for a custom order ... a specific-sized mouse pad. They handled the order, delivered it ahead of the date first indicated and the quality of the product was excellent. It was wrapped beautifully ... you can tell they take pride in their work.

January 22, 2024
Rated 5 out of 5 stars

Marvelous Craft and Antler Co.

First, they make wonderful products. The product is made with quality materials. The high quality workmanship is evident in every item. They stand by their satisfaction guarantee policy. As a customer I am fully satisfied with all my products and highly recommend this company to anyone in the market.

December 8, 2023
Rated 5 out of 5 stars

Impressed.

This wallet exceeded my expectations when it arrived. Quality of material and craftsmanship are top notch.

January 6, 2024

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