Ordered several personalized bookends and one wall sign (without lights) also personalized, for my adult relatives' Christmas gifts. All arrived in good order, and looked as pictured. Cindy was so hel... See more
Company replied
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After dealing with the majority of on line companies you expect the worse. Not this company! The experience was top shelf. Communication is key and this company gets it. Cindy followed up on the orde... See more
Company replied
Ordered a month ago never received sign! Called no one returned call. Dont order from them!!
I ordered 8” custom metal signs to use as an award for my high school football team of the week. The sign was expertly made exactly as I requested. Cindy provided amazing customer service. I will d... See more
Company replied
4.1
Great
28 reviews
Hasn’t replied to negative reviews
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Ordered a month ago never received…
Ordered a month ago never received sign! Called no one returned call. Dont order from them!!
March 9, 2026
Unprompted review
We ordered a sign for our food truck
We ordered a sign for our food truck. Sign was awsome and above our expectations. Fast turnaround time. Highly recommend.
December 24, 2025
Unprompted review
Order is now complete
The item was produced and shipped without the lights that were ordered. I was notified and then offered a ten dollar refund. I asked to have the lights shipped to me so I could install them myself. The lights are on their way. This is the third of these items I have ordered and the others came as ordered and they are great.
April 14, 2025
Sign was of good quality and exactly…
Sign was of good quality and exactly what I was looking for
December 9, 2024
Reply from Craft Name Sign
Dear Karen Heath,
Thank you for your kind review! We’re thrilled to hear that your child loves the signs. It's wonderful to know that you’re satisfied with your previous orders as well.
Your continued support truly means the world to us. If you ever need any assistance or have questions, please don’t hesitate to reach out to Cindy. We're always here to help!
We look forward to serving you again soon.
Best regards,
Cindy
CraftNameSign
Reply from Craft Name Sign
Dear Robert Trujillo,
Thank you for your kind review! We’re so happy to hear that your child loves the signs and that you’re pleased with your previous orders.
Your continued support means a lot to us. If you ever need assistance or have any questions, please feel free to reach out to Cindy. We’re always here to help!
We look forward to serving you again soon.
Best regards,
Cindy
CraftNameSign
My experience with this company was…
My experience with this company was painless. They kept me updated every step of the way. And the product was just as advertised. My son loved it ! I'd definitely order from them again .
November 21, 2024
Reply from Craft Name Sign
Dear Tori,
Thank you so much for your wonderful review! We’re thrilled to hear that your child loves the signs. It’s always a joy to create special gifts, and we truly appreciate your kind words about our service and packaging.
We're also glad that you're happy with your previous orders. Your continued support means a great deal to us, and we're always here to ensure everything goes smoothly.
We look forward to serving you again soon!
Best regards,
Cindy
CraftNameSign
Reply from Craft Name Sign
Dear Kathryn,
Thank you so much for your kind review! We're thrilled to hear that the personalized signs were perfect gifts for your loved ones and that they arrived just as expected. It’s always a pleasure to help create special gifts, and we truly appreciate your feedback on both our service and packaging.
We're also happy to know you're pleased with your previous orders. Your continued support means the world to us, and we're always here to ensure your experience is smooth and enjoyable.
We look forward to serving you again soon!
Best regards,
Cindy
CraftNameSign
Service was great
Service was great. This was a gift so I didn’t want to unwrap for fear of breaking but my husband unwrapped Christmas morning and loved it thank you very much.
November 26, 2024
Personalized Bookends & Wall Sign Look Great!
Ordered several personalized bookends and one wall sign (without lights) also personalized, for my adult relatives' Christmas gifts. All arrived in good order, and looked as pictured. Cindy was so helpful, in every step, and all were packed carefully. I had some personalized gifts with lights done last year and that went smoothly. This company aims to please.
October 28, 2024
Unprompted review
Reply from Craft Name Sign
Dear Judy,
Thank you so much for your wonderful review! We're thrilled to hear that the personalized bookends and wall sign made perfect gifts for your relatives and that they arrived just as expected. It’s always a pleasure to help with special gifts, and we truly appreciate your kind words about our service and packing.
We’re so glad you’ve been happy with your past orders as well, and we’re always here to ensure everything goes smoothly. Your support means a lot to us, and we look forward to serving you again soon!
Best regards,
Cindy
Craft Name Sign
Great products and excellent customer…
Great products and excellent customer service. Reasonable prices also. Have personal touch, means a lot to me these days. Sharing with all my friends. 🙂
December 7, 2024
Unprompted review
Reply from Craft Name Sign
Hi Carla,
Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you're happy with both our products and customer service. The personal touch is something we value deeply, and we're grateful it made a difference for you. Your support means the world to us!
Thanks for sharing your experience with your friends, and we look forward to serving you again soon!
Cindy
Craft Name Sign.
Exactly what I imagined
Exactly what I imagined. Succeeded expectations. Sent pictures before sending.
November 19, 2024
Reply from Craft Name Sign
Hi Shayla,
Thank you so much for your wonderful feedback! We’re thrilled to hear that everything turned out exactly as you imagined and even exceeded your expectations. Sending photos before shipping is just one way we ensure you love your order—and we’re so glad it worked for you.
We look forward to serving you again in the future. If you ever need anything else, we’re always here to help. Thank you for choosing us! 😊
My grandsons have everything
My grandsons have everything. I didn't know what to get them for Christmas. They are beautiful. I'm sure they are going to love it. Thank you for a beautiful job. When I emailed you I got an answer quickly, keep me informed of my order and from order to deliver was in a just a few weeks.
November 12, 2024
Reply from Craft Name Sign
Hi Wayne,
Thank you so much for your wonderful feedback! We’re thrilled to hear that the products are exactly what you were looking for, and we're glad we could help make your Christmas shopping easier. It was a pleasure assisting you, and we truly appreciate your kind words about our service. We hope your grandsons love their gifts!
We look forward to serving you again in the future. Wishing you and your family a very Merry Christmas! 🥰🎅🏻🎄
I am waiting a long time for this item
I am waiting a long time for this item. Without getting consistent update information, I am concerned about the shipment itself.h
Item finally arrived, and I am very pleased with the quality of the product.
November 20, 2024
Reply from Craft Name Sign
Hi Elizabeth,
Thank you for your feedback and for sharing your experience. We truly apologize for the delay and understand your concern regarding the shipping. We want to clarify that your order was shipped with Standard Shipping (Free Shipping), and as per our Shipping Policy, it was delivered within the expected timeline.
We appreciate your patience and are glad to hear you are pleased with the quality of the product. We strive to improve our shipping times in the future to provide a better experience for our customers. Thank you once again for your understanding, and we sincerely apologize for any inconvenience caused during your shopping experience.
Great service
The process was very smooth and fast. Great customer service.
December 4, 2024
Unprompted review
Reply from Craft Name Sign
Hi Media,
Thank you so much for your kind words! We're thrilled to hear that you found the process smooth and fast, and that our customer service met your expectations. It was a pleasure working with you, and we look forward to assisting you again in the future!
TOTAL CUSTOMER COMMITMENT !!
After dealing with the majority of on line companies you expect the worse. Not this company! The experience was top shelf. Communication is key and this company gets it. Cindy followed up on the order and made sure everything went smooth as possible. Got home from my holiday trip and there it was, my beautiful sign !! Thanks craft signs !!
November 14, 2024
Reply from Craft Name Sign
Hi David,
Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with us. Communication is a priority for us, and we’re so happy that everything went smoothly for you. We’re also glad you love your sign! We look forward to serving you again in the future.
Thanks again for choosing Craft Name Sign! 🥰🙏
Reply from Craft Name Sign
Hi Durward,
Thank you so much for taking the time to share your experience with us! We’re absolutely delighted to hear that you’re satisfied with your purchase and that it met your expectations. Your feedback means the world to us and motivates our team to continue delivering quality products and excellent service.
We hope to have the privilege of creating something special for you again in the future. If you ever have any other ideas or needs, don’t hesitate to reach out—we’d love to help! Thank you once again for choosing us and for your wonderful support! 😊
Excellent customer service
Excellent customer service, attention detail and craftsmanship!!! I am very happy with my order. Will recommend to anyone in the market to use Craft Name Signs.
Ray
November 13, 2024
Unprompted review
Reply from Craft Name Sign
Hi Raymond,
Thank you truly for your kind words and support! It means so much to us that you’re happy with your order and felt cared for through the process. We put a lot of heart into each piece, and knowing it brought you joy is incredibly rewarding. We’re so grateful for your recommendation and look forward to creating for you again in the future! 🥰
Warmest thanks,
Cindy
Craft Name Sign
Great gift
Staff were very helpful and hospitable, the order was shipped and delivered in a timely matter.
Quality of product was excellent!
November 5, 2024
Reply from Craft Name Sign
Hi Micah,
We're thrilled to hear that you were happy with our team's support and that your order arrived on time. It’s wonderful to know you’re enjoying the quality of the product as well. We look forward to serving you again soon! 😊
2nd time i have ordered from them
2nd time i have ordered from them. High quality product. Quick service.
October 15, 2024
Unprompted review
Reply from Craft Name Sign
Hi Diana! Thank you so much for your kind words and for choosing us again! We’re thrilled to hear you’re pleased with the quality and service. It means a lot to us to have your trust and support. Looking forward to serving you again in the future ❤️
Top Notch In Every Way
Top Notch In Every Way
We ordered a wall sign and were looking to get it in time for a special event. Craft Name Sign not only made a beautiful sign, but sent it in plenty of time. But the real jewel in the crown was the customer service. They had the best customer service I have seen in a very long time. Throughout the process, they were very communicative. It was a perfect customer experience. I cannot recommend Craft Name Sign highly enough.
October 20, 2024
Unprompted review
Reply from Craft Name Sign
Hi Todd,
Thank you so much for your incredibly kind words! We are beyond thrilled to hear that you loved your wall sign and that it arrived just in time for your special event. Knowing that we were able to contribute to such a memorable occasion truly warms our heart ❤️
Your recognition of our customer service means everything to us. It’s feedback like yours that inspires us to continue improving and delivering the best possible experience 🥰
We are so grateful for your recommendation and support. Thank you for choosing Craft Name Sign! We look forward to the opportunity to serve you again in the future! 🙏 ❤️
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