I had contact with somebody from customer service via chat, after I found out that that I apparently signed up for a subscription, which means I had to keep the account runningby payments. I was rea... See more
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See what reviewers are saying
Eric helped me. He contacted me immediately and said he would help me resolve my issue. I thank him. I'm giving it a 4-star rating now, but I will update my review to 5 stars once my refund is credite... See more
Fraudulent debit card payment from your unknown company in South Africa. Kindly stop stealing money from our Accounts. You've debited my account twice in a space of a week while I've got nothing or an... See more
Company replied
Good afternoon, I tell you that on 02/14/2025 I was browsing Instagram and an advertisement appeared for a Stanley thermal glass that I would get just by paying for shipping. I paid for it and within... See more
4.2
Great
404 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good customer support by Paula
Good customer support by Paula. Thank you!
January 14, 2025
Unprompted review
Exelente, very good experience
A very good experience with Myka, she help me a Lot. I AM very grateful.
January 13, 2025
Unprompted review
Prompt answers to my emails
Prompt answers to my emails. After some emails Paul from customer service solved my problem. So I can only say, the service is perfect.
January 9, 2025
Unprompted review
Edith contacted me and I’m expecting my…
Edith contacted me and I’m expecting my refund.
January 7, 2025
Unprompted review
Reply from Craftyzenith
Dear Ayanda,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@craftyzenith.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Nice assistance support
I had a problem with the site and the assistance support and they resolved my problem.
December 6, 2024
Unprompted review
I didn't know that that subscription…
I didn't know that that subscription will continue to renew so I really need a refund
December 28, 2024
Unprompted review
Reply from Craftyzenith
Dear Preyan ,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@craftyzenith.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
FRAUD
FRAUD: I signed up to this service believing I was purchasing olive oil. Instead, I was charged €29.95 to sign up to the service (not sure which service yet), on top of a monthly subscription fee of €29 - again, for a service I never requested.
December 10, 2024
Unprompted review
issue resolved and quick response
October 19, 2024
Unprompted review
Impressive Customer service experience
I wrote to the customer support team regarding payments from my bank that i was not aware of and had been declined. The teams response and action was immediate and i was impressed with their can-do positive attitude to resolve my matter. Thank you.
December 18, 2024
Unprompted review
Nice agent good and kind
December 13, 2024
Unprompted review
Great Service
Hi all Always had great service from this company and willing to help you with anything you may ask, nothing to much trouble and will always be there.
November 29, 2024
Unprompted review
Stay away !!!!!!!
Stay away !!!!!!!
Big time scam
The stole for my account money
December 12, 2024
Unprompted review
Good and friendly help!
I had contact with somebody from customer service via chat, after I found out that that I apparently signed up for a subscription, which means I had to keep the account runningby payments. I was really suprised about that. Not amused I may say. But the customer service employee came up with a nice solution.
Marshall also helped me with a good explanation an solution
December 9, 2024
Unprompted review
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