Shipping issue
Poor customer service for cost of sunglasses. I would rate the sunglasses higher, but I paid for expedited shipping and will be receiving my sunglasses outside of the timeframe from when I ordered. They then say that only the shipping is expedited but they may take 2 or more days to fill orders. The lack of transparency on this while customers pay a high cost for the sunglasses and additional cost for shipping to receive them is disappointing. I've actually never seen this occur with any other business. I reached out and asked for a $10 refund for the shipping and was not well assisted or compensated. Absolutely do not pay for expedited shipping. They'll take too long to fill the order and it's a completely pointless service that they should not offer.








