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Review summary

Created with AI, based on recent reviews

Considering 171 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and the quality of the products. Many people highlight the quick and efficient delivery service, often noting that orders arrive sooner than expected. The ordering process is frequently described as easy and straightforward, with a clear and user-friendly website. However, some customers also noted issues with delivery times, mentioning that their orders took longer than anticipated to arrive, with a few instances of orders not being received. A small number of people also reported receiving incorrect items or having trouble with product compatibility.

What people talk about most

Delivery service

Consumers find delivery service to be positive. Many customers praise the fast and efficient delivery, with... See more

Price

People report positive experiences with price, consistently finding them competitive and reasonable. Many... See more

Product

Clients share positive opinions on product quality and value. Many reviewers appreciate the competitive and... See more

Service

Reviewers consistently express satisfaction with the service. Many customers highlight the excellent service,... See more

Order

Customers had positive experiences with order. Many reviewers found the website easy to navigate and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered online and got confirmation almost straight away. They said they were shipping using Royal Mail so I was expecting a long wait but to my suprise my goode arrived just two days later & this was... See more

Company replied

Rated 5 out of 5 stars

I've bought from Crazy Kangaroo several times recently, and it's always been great service at a reasonable price. The website is clear and easy to use, delivery is fast, it's a good reliable company.... See more

Company replied

Rated 5 out of 5 stars

Sensible prices for genuine HP ink cartridges. Fast service. Provides label for recycling via email but my computer warns against opening it so haven't.

Company replied

Rated 5 out of 5 stars

Excellent range of printer cartridges for all makes of printers. The prices beat most places hands down. Orders always arrive quickly. Brilliant service. I have been a customer for many years and ca... See more

Company replied


Company details

  1. Printer Ink Refill Store
  2. Computer Accessories Store
  3. Office Supplies Store
  4. Toner Cartridge Supplier

Written by the company

At Crazy Kangaroo, we specialize in genuine ink cartridges from top brands like HP, Canon, Epson, and Brother—no refills or remanufactured alternatives. Our products guarantee top performance, compatibility, and network security with original chips and advanced technology. We’re also committed to sustainability with our free ink cartridge recycling service: Download a freepost label to return your used HP and Canon cartridges. Or get free pre-paid recycling bags with every HP and Canon ink order. With fast delivery, great prices, and eco-friendly solutions, Crazy Kangaroo is your trusted partner for all your printing needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

421 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent all round, a good reliable company…

I've bought from Crazy Kangaroo several times recently, and it's always been great service at a reasonable price. The website is clear and easy to use, delivery is fast, it's a good reliable company. Excellent all round, and I'm going to keep on buying from them.

January 29, 2026
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you so much for such a positive review!

Rated 4 out of 5 stars

It has not been delivered yet.Does it…

It has not been delivered yet.Does it 12 days!!!! Not in pressed Has now arrived at last thank for your in this matter

January 28, 2026
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you for your feedback. We’re sorry for the delay and appreciate your patience! We’re glad to hear the order has now arrived

Rated 5 out of 5 stars

Worked for me

Try it for yourself

January 28, 2026
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you for your feedback! We hope you were happy with your order and we look forward to serving you again soon!

Rated 5 out of 5 stars

Inks

Very good service will use again

January 28, 2026
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you for your feedback, and we look forward to serving you again soon!

Rated 1 out of 5 stars

I Still haven't received my order

I Still haven't received my order. It is not with Royal Mail yet and you have still not answered my emailed enquiry!

REPLY TODAY or give a full refund

January 28, 2026
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you for your feedback. We sincerely apologise again for the delay with your order. A replacement order was dispatched on 11/02. We trust that it arrived safely, and we remain available 7 days a week.

Rated 5 out of 5 stars

Arrived very quickly

Arrived very quickly, and that is a a very good thing.

January 26, 2026
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thanks for your positive feedback, we're glad your order arrived in good time.

Rated 5 out of 5 stars

Product as described.

Product as described.
Delivered on time thank you.

January 26, 2026
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you very much for your positive feedback.

Rated 5 out of 5 stars

New Ink Cartridges delivered fine.

New Ink Cartridges delivered, good value for money and working fine. I will be Happy to use your Company again. Many thanks.

January 26, 2026
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you for your positive feedback, and for considering us again!

Rated 5 out of 5 stars

Crazy Kangaroo helped an idiot (me)

I was an idiot who had never fitted a cartridge before and it was a different size so I assumed it was wrong. Jessica explained what I had done wrong (with a lot of patience) and my printer is at last working!

January 21, 2026
Unprompted review
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you so much for your kind message! These things happen far more often than you might think, and we are genuinely glad we could help and that your printer is now up and running again!

Rated 5 out of 5 stars

Pleased with HP Inks & delivery

Pleased with HP Inks & delivery. Will buy again

December 30, 2025
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you for your feedback! We’re glad to hear you’re pleased with the prompt delivery, and we can’t wait to welcome you back for your next order!

Rated 5 out of 5 stars

delivery

thank you for the prompt delivery

December 29, 2025
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you for your kind words! We’re glad your order reached you quickly and smoothly. Looking forward to serving you again soon!

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