Absolutely 0 complaints about the product and the customer service. However the issues were in delivery, and a bit of delay in the product.. Promised delivery date was in between 15-20 days, howeve... See more
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Review summary
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Supplier need to improve the quality of the product. They also need to deliver the product in time- delivery of the product 2months later from the purchase date is ridiculous. Overall nothing is notew... See more
Company replied
No response from seller. It has been more than 20 days and my expensive order hasn’t been delivered yet. All the positive reviews here seem to be paid. Do not trust the seller. I’m going to repo... See more
Company replied
The product has 3-4 broken parts else the functioning seems to be good. The customer service is very very slow and at times takes days to reply to your queries irrespective if your query is urgent or... See more
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2.7
Poor
65 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically takes over 1 month to reply
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Worst experience ever
I’m usually not the type to say anything harsh, but this site’s behavior really pushed me to speak up. Honestly, it feels super shady and not legit at all.
Like, don’t even bother buying anything here—you’ll regret it.
I’ve been waiting for my product for 3 months now, and they’re just pushing it “to the future.” If it’s gonna take that long, they should be upfront about it on the site, but they’re not. Seriously, stay far, far away from this place.
March 18, 2026
Unprompted review
Reply from Crazyrc
Thank you for sharing your feedback. We sincerely apologize for the frustration caused by the extensive delay with your order. This is not the level of service we aim to provide, and we fully understand your disappointment.
Please know that we are actively improving our logistics and communication processes to ensure this does not happen again. If you require any further assistance regarding your resolution, we politely invite you to contact our support team directly. We appreciate your patience and the opportunity to learn from your experience.
I got my rc car within 5 days
I got my rc car within 5 days.
Glad that I found this website.
June 13, 2026
Unprompted review
Reply from Crazyrc
Thank you so much for the amazing review! We are absolutely thrilled to hear that your RC car arrived in just 5 days and that you had a great experience with our website. Welcome to the CrazyRC family—we hope you have an absolute blast driving it! If you ever need upgrades, parts, or just some advice, we are always here to help.
Best regards,
The CrazyRC Team
First I received a damaged and…
First I received a damaged and different product without accessories and remote control. But later on they returned it and sent actual order. Finally after 20 days I received actual product.
It’s a nightmare to customer but, finally happy with product. They should be accountable and responsible for each order. Service and customer support is very very poor. Suggested to improve a lot after sales service
May 3, 2026
Unprompted review
Reply from Crazyrc
Thank you for sharing your honest feedback. I want to sincerely apologize for the frustrating experience you had with your order. Receiving a damaged and incorrect product, and then waiting 20 days for the issue to be resolved, is completely unacceptable and certainly not the standard we strive for. We completely understand why this felt like a nightmare.
You are absolutely right—we must be accountable for every order. We take full responsibility for this oversight and hear your concerns regarding our customer support loud and clear. We are actively working on improving our after-sales service to prevent this from happening again. We are so relieved that you are finally happy with the actual product, but we are deeply sorry for the stressful journey it took to get there. Thank you for your immense patience and for helping us improve.
Best regards,
The CrazyRC Team
Good offer for product.-jjrc8801 jeep…
Good offer for product.-jjrc8801 jeep crawler.packing was good.
Delay of 14 days was present for shipment which was communicated after ordering .
Otherwise satisfied with product
June 11, 2026
Unprompted review
Reply from Crazyrc
Thank you so much for taking the time to share your feedback! We are absolutely thrilled to hear that you are satisfied with the JJRC8801 Jeep Crawler and that our packaging met your expectations.
We also want to sincerely apologize for the 14-day shipping delay. While we are glad our team was able to keep you updated, we know how tough it is to wait for a new RC, and we truly appreciate your patience and understanding. Have a fantastic time on the trails, and please reach out if you ever need anything!
Best regards,
The CrazyRC Team
I placed an order on Crazy RC and…
I placed an order on Crazy RC and received only one email stating that my order was confirmed and on its way. Since then, I have received no updates, no tracking ID, and no response to any of my emails.
I also tried contacting the phone numbers provided on the website. One number appears to be non-existent, while the other connects to an automated voice system. When selecting the option to speak with a customer executive, it repeatedly says that no representatives are available.
As a customer, this has been a very frustrating experience. The lack of communication and support raises serious concerns about the professionalism and reliability of this website.
I am willing to wait a few more days for an update regarding my order. However, if I continue to receive no response, I will have no option but to report the matter to the Cyber Crime Portal and explore other legal remedies, including a dispute with my bank. I also find it difficult to trust the positive reviews displayed online given my experience so far. While I cannot verify their authenticity, the lack of communication and customer support makes me question whether those reviews accurately reflect the experience of real customers.
This is hard-earned money, and customers deserve transparency, communication, and proper support
June 10, 2026
Unprompted review
Reply from Crazyrc
Dear Valued Customer,
Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and anxiety caused by the lack of communication and tracking updates regarding your order. We completely understand why you felt concerned, and we are actively working on improving our automated email systems and phone support availability to ensure this does not happen to you or anyone else in the future.
Having said that, we would like to respectfully clarify the timeline of your physical order. Your order (#1907) for the MNRC MN82 was placed on June 10th and was successfully delivered to you on June 17th, The package itself was picked on the same day as it was ordered. As per our shipping policy, standard delivery takes 3–5 business days after dispatch. Factoring in the weekend, your package arrived exactly on time within that 5-business-day window.
We are an authentic, dedicated business, and while we admit our communication fell short this time, we always strive to deliver our products as promised. We hope you are enjoying your new RC truck, and we remain fully available if you need any technical assistance with it.
Warm regards,
Customer Support Team
CrazyRC
Between good and ok
Product bought: MN-99S RC Crawler
Good: Correct and original product.
Bad: Delayed delivery by more than twice the expected timeline. Poor communication regarding updates.
Overall: 3.5/5
May 26, 2026
Reply from Crazyrc
Thank you for your review and for confirming that your MN-99S RC Crawler arrived correct and original.
However, I want to sincerely apologize for the severe delivery delay and the lack of communication from our end. Waiting more than twice the expected timeline without clear updates is completely unacceptable, and we understand why this was a frustrating experience. We missed the mark on keeping you informed, and we take full responsibility for that breakdown.
Your feedback is incredibly valuable, and we are already restructuring our notification system to ensure our tracking updates are proactive, clear, and accurate moving forward. We appreciate your patience and your honest 3.5/5 rating. If you ever need anything else for your crawler, please reach out to us directly.
Best regards,
The CrazyRC Team
I ordered 2 BWM RC car along with 2…
I ordered 2 BWM RC car along with 2 Crane…. Just received 1 BMW car. Tried to contact you many many times but unreachable. I think this company is complete fraud.
Buyers please be cautious. They are cheaters and fraud.
Please be careful.
May 26, 2026
Reply from Crazyrc
Thank you for sharing your feedback. We sincerely apologize for the experience you had regarding the missing items from your delivery and the difficulty in reaching our team. This is not the standard of service we aim to provide, and we fully understand your frustration.
If your issue has not yet been resolved, please visit our website to find our WhatsApp support number and get in touch with our team directly so we can investigate and assist you further. We appreciate your patience.
The delivery litrelly took 2 to 3…
The delivery litrelly took 2 to 3 months and there is no response from the side of the company
May 26, 2026
Reply from Crazyrc
We are deeply sorry to hear about your experience. Waiting 2 to 3 months for a delivery without receiving any response from our team is completely unacceptable. We understand your frustration, and we take full responsibility for both the extreme delay and the lack of communication.
We are actively working on improving our shipping and support processes to ensure this does not happen again. Your feedback is crucial in helping us do better. Thank you for bringing this to our attention.
Best regards,
The CrazyRC Team
Took 5 months to deliver the product
Ordered confirmed on Jan 31st. Receiving the item in June .
Very rare update after repeated follow ups. No one picks up the phone also no update on email.
May 26, 2026
Reply from Crazyrc
We are deeply sorry to hear about your experience. Having an order confirmed in January and only receiving it in June is completely unacceptable. We also want to sincerely apologize for our failure to respond to your calls and emails during that time. We completely understand your frustration, and we take full responsibility for both the extreme delay and the lack of communication.
We are actively making changes to our logistics and customer support systems to ensure that an experience like this does not happen again. Your feedback is vital in helping us improve. Thank you for bringing this to our attention.
Best regards,
The CrazyRC Team
Ordered a product for 35k on partial…
Ordered a product for 35k on partial COD They told 25 business days but took long time nearly 3 months and I was ready for that by reading mixed reviews end of the day received the product IN good condition you can trust them Thank You CrazyRc team. -_-
May 26, 2026
Reply from Crazyrc
Thank you so much for the 5-star review and for putting your trust in the CrazyRC team! We are absolutely thrilled to hear that your product arrived in good condition and that you are happy with your purchase.
At the same time, we want to sincerely apologize for the extensive delay. We know we initially estimated 25 business days, and waiting nearly 3 months is far from the standard we aim for. We take full responsibility for this delay and are actively working to improve our processes so we can handle orders much better and more carefully next time. Thank you again for your incredible patience and for recommending us!
Best regards,
The CrazyRC Team
Reply from Crazyrc
We are deeply sorry that you have not received your product. We completely understand why you are so frustrated and why you would question our legitimacy after this experience. We want to assure you that we are a real business, but we clearly failed you on this order, and we take full responsibility for that failure.
We are actively making internal changes to ensure we handle our fulfillments much better and more carefully next time. Your feedback is crucial in helping us fix these issues. Please reach out to us at WhatsApp number provided on website. with your order details so we can review exactly where our system broke down. Thank you for bringing this to our attention.
Best regards,
The CrazyRC Team
I have purchased LC truck
I have purchased LC truck, Great product and good customer service
May 7, 2026
Unprompted review
Reply from Crazyrc
Thank you so much for the wonderful 5-star review! We are absolutely thrilled to hear that you are enjoying your new LC Truck and that you had a great experience with our customer service team. Providing high-quality RC vehicles and ensuring our customers feel supported is exactly what we strive for every single day.
Have a fantastic time driving, and please let us know if you ever need anything else in the future!
Best regards,
The CrazyRC Team
Unexpectedly good
Initially there was a misunderstanding regarding the type of order i placed. I ordered an instock category mn82, but their initial response was the order is at their international warehouse. But after a clarification, the order got shipped on the same day. The order reached within 3 days to Bhopal. The reason to smile more during the unboxing, they included a metal shaft drive also inside the package even though i didn't order that. I saw alot bad reviews about them. But for my case, i didn't found any bad thing.
April 23, 2026
Reply from Crazyrc
Thank you so much for your fantastic 5-star review and for sharing your experience with us!
We want to sincerely apologize for the initial confusion regarding the stock location of your MN82. We are so glad we could clear that up quickly and get it shipped out to you the very same day. It is wonderful to hear that it reached you in Bhopal in just 3 days! We are also absolutely thrilled that the surprise metal shaft drive brought an extra smile to your unboxing experience.
Thank you for giving us a chance and trusting the CrazyRC team. Have a wonderful time driving, and please let us know if you need anything else!
Best regards,
The CrazyRC Team
Product good
Product good, shipping mentioned on ur site for the product was 48hrs, but delayed by a week.
March 24, 2026
Reply from Crazyrc
Thank you so much for the 4-star review! We are absolutely thrilled to hear that you are happy with the quality of the product.
We truly apologize for the confusion and the longer wait time you experienced. To clarify, the 48-hour timeline mentioned on our website refers to the time it takes for the shipment to be picked up from our warehouse, with transit taking an additional few days depending on your location. However, we completely understand that waiting longer than expected is always frustrating, and we take full responsibility for the overall delay. We are actively working on improving our communication and dispatch processes so we can handle orders much better and more carefully next time. We hope you have an incredible time with your new RC!
Best regards,
The CrazyRC Team
crazy rc didn't provide tax invoice yet.
November 12, 2025
No customer service. Worst experience.
I ordered a battery and charger. They sent only the battery. They don't respond to emails, calls, WhatsApp messages... There is no way to contact them.
Due to this kind of bad customer support, I have a doubt that CrazyRC will be able to continue the business. Such experience makes a customer like me to stay away from such sellers.
March 24, 2026
Reply from Crazyrc
We truly apologize for the immense frustration you have experienced. Sending only the battery when you ordered both a battery and a charger is a major oversight. Furthermore, failing to answer your emails, calls, and WhatsApp messages is completely unacceptable. We completely understand why this experience has caused you to lose trust in us, and we take full responsibility for letting you down.
We are actively utilizing your feedback to improve our warehouse checks and support channels so we can handle orders and communication much better and more carefully next time. Please reach out to us at WhatsApp number available on website with your order details so we can review exactly where our system failed you. Thank you for bringing this to our attention.
Best regards,
The CrazyRC Team
Ordered one product,got a different…
Ordered one product,got a different product after almost 2 months. Very poor and unresponsive customer experience. Delivered pepsict was good but rhats not what we ordered.
March 12, 2026
Reply from Crazyrc
We truly apologize for the incredibly frustrating experience you had with your order. Making you wait almost two months only to receive the wrong product is completely unacceptable. We are glad to hear that the item you received was at least of good quality, but we fully understand that it does not excuse the fact that it was not what you paid for. Furthermore, failing to respond to your inquiries during that time is a massive oversight on our part. We take full responsibility for these failures.
We are actively utilizing your feedback to improve our warehouse checks and customer support channels to ensure we handle our orders much better and more carefully next time. Please reach out to us at WhatsApp number available on website with your order details so we can review exactly where our system broke down internally. Thank you for bringing this to our attention.
Best regards,
The CrazyRC Team
Much better sites available
Much better sites available, they take way too long for delivery and can't even fulfill their promises at end .
March 12, 2026
Reply from Crazyrc
We sincerely regret that your experience with us left you feeling this way. Making you wait too long for your delivery and failing to fulfill our commitments to you is completely unacceptable. We completely understand why you would look for other options after being let down like this, and we take full responsibility for these failures.
We are actively utilizing your feedback to improve our fulfillment and communication processes so we can handle our orders much better and more carefully next time. Thank you for sharing your honest feedback.
Best regards,
The CrazyRC Team
Worst site
I placed an order for MN99S and completed full payment via UPI. It has been several days with no dispatch update, no tracking number, and no proper response to calls or messages. The contact number is not answering, and there is no clear communication from the company.
This is very unprofessional for an online store. Customers deserve transparency, tracking details, and basic support after making payment.
Until I receive proper response or refund, I cannot recommend this website to anyone. Please improve your customer service and provide timely updates.
I think this site is fraud
February 27, 2026
Unprompted review
Reply from Crazyrc
We truly apologize for the immense frustration you faced with your recent order. Leaving you without tracking updates or proper communication after you made a full UPI payment is completely unacceptable, and we fully understand why you felt we were unprofessional or suspected fraud.
We take full responsibility for our lack of response and for the severe delay caused when your original choice, the MN82 Pro, was out of stock. We are incredibly grateful that you were willing to work with our team to switch to the MN99S, and we are glad that it has now safely reached you. Your feedback is a wake-up call for us, and we are actively overhauling our inventory checks and support response times so we can handle orders much better and more carefully next time. Thank you for your immense patience.
Best regards,
The CrazyRC Team
im very much happy with the product
im very much happy with the product, it's s awesome every thing is great, i was little bit unhappy because the product delivery took so long.
February 5, 2026
Reply from Crazyrc
Thank you so much for the 5-star review! We are absolutely thrilled to hear that you are so happy with the product and that everything is awesome.
We truly apologize for the long delivery time you experienced. We completely understand why waiting was frustrating, and we take full responsibility for the delay. We are actively utilizing your feedback to improve our dispatch processes so that we can handle our orders much better and more carefully next time. Thank you for your incredible patience, and we hope you have an amazing time driving your new RC!
Best regards,
The CrazyRC Team
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