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Créations Chapeaux Reviews 123

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TrustScore 3 out of 5

3.2

Headwear Store
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Company details

  1. Headwear Store

Written by the company

Retrouvez les meilleurs chapeaux sur Créations Chapeaux, le site de vente numéro 1 de tous les types de chapeaux pour vous.

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3.2

Average

TrustScore 3 out of 5

123 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Superbe chapka conforme à la photo .un…

Superbe chapka conforme à la photo .un p’tit hic l’odeur de poisson

December 20, 2023
Unprompted review
Créations Chapeaux logo

Reply from Créations Chapeaux

Bonjour,

Merci pour votre avis ! Nous sommes heureux que le chapeau corresponde exactement à la photo et que vous soyez satisfait de votre achat.

Cependant, nous sommes désolés que vous ayez signalé une odeur de poisson, ce qui peut être dérangeant. Nous allons prendre note de ce commentaire pour améliorer notre processus de production et éviter ce problème à l'avenir.

Merci de votre honnêteté et nous espérons que vous serez satisfait de votre achat malgré ce petit hic.

Cordialement,

L'équipe de Créations Chapeaux.

Rated 1 out of 5 stars

do not buy from this company - ever

do not buy from this company - they are not honest

they make out their hats are available for sale in france but then they ship them direct from china instead of within france as they seem to suggest on their website

further more the delicate straw hat we ordered was sent in a thin jiffy bag badly taped up with ( can you believe it) the brims bent upwards to make it fit into a bag that was too small so its completely ruined

how stupid can you get - why they dont ship it flat in a thick protective cardboard box is beyond me

all in all this is a terrible company and the purchase is a disaster

be warned - subject to update below

update - after much going back and forth and complaining we received a full refund eventually - took a few weeks

i still dont understand how a hat company can send out a hat in that poor broken state but to their credit they did refund which for a chinese based operation with a european front end is rare

August 11, 2023
Unprompted review
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