Creative Low Carbon Reviews 27

George & the team are stars with eyes...

I honestly cannot heap enough praise on working with the team at Creative Low Carbon. They are laser focused on quality installations. My kind of people!

George, Luke and the whole Team are incredibly Friendly, George was great at explaining all the different options and helping us find the best deal for our budget, The install Team were awesome even in the wind and Rain. would highly recommend them.

Nice company to work with, would recommend 👍👍👍

I had a new storage battery fitted by Creative Low Carbon and the whole experience from start to finish has been brilliant. From the first call to then George and his colleague Luke visiting my property to assess what was required for my solar panels and property was a delight. They are honest and super helpful. They weren't phased by my lack of comprehension and explained everything so that now I do understand it all.
The aftercare has also been amazing with them checking in to see that I'm using my battery app to its best efficiency. I would definitely recommend them.

George and his team have done a fantastic job of installing my solar panels and battery system. They have been totally professional and customised the system for my requirements and budget. I can confidently recommend them.

If you are looking to make an investment it can be a long process to separate the wheat from the chaff. On this occasion I am glad I took the time to research solar/battery installers rather than do my usual, which would be to make rapid decisions just to get things done quickly. After comparing a total of 7 different installers/suppliers I decided to go with the company that were listening to what I wanted to achieve. George (creative Low Carbon) is one of the most professional, knowledgeable people you could hope to deal with.
I asked for a system that was value for money. Now that the system has been up and running for a while I know that is exactly what I have.
I didn't feel that I was in a position to write a review until my solar and battery combination had been up and running for a while.
The system that George designed and installed is so much more efficient than I thought was possible. I would like to say a big thank you to George and his team. The product and service that you provide is second to none. You deserve to do well!

George is the “thinking man’s” contractor! It’s a big leap of faith to invest like this. He fielded so many awkward questions… and always took the time to research unknowns thoroughly. We staged the install to ensure that the most up to date hardware was fitted. Every technical challenge competently conquered. Definitely Creative Low Carbon for 100% satisfaction!

Creative Low Carbon installed my original system. It works so well I got them back to add an additional battery. They arrived on time did the job super fast. No mess. Then they phoned me in the evening to discuss and advise me on a number of items. 5 stars all the way

George came out and explained the system to us and the various options. He then left us to think about it and get back to him with any questions. Which we had loads. He was never pushy or just trying to sell, so no pressure which I liked. The contractors were polite, friendly and very tidy. Even when the scaffolders knocked out our sky, George organised for an engineer to come out and restore our signal. Since it's been installed we haven't had the best of weather, but is surprising how much is generated from the smallest amount of sun light. Even when it's not bright sunshine. The app that comes with it is really useful, although I don't understand it all. Main thing is I can see we are saving money.

George and his team were brilliant right from the start. They explained the different options in a way that I understood and were very prompt in providing a quote and doing a site visit. We got a cancellation slot so the time from my initial enquiry to getting the installation was only about two weeks.

We had a couple of teething problems through no fault of the company. A third party delivered a broken solar panel and then one of the sets of solar panels was not generating solar. Both issues were resolved promptly with zero stress to me. Any questions I had were answered within 24hrs. All the workmen were polite and courteous. Very impressed with the service and would happily recommended them.

I Cannot thank George/Luke/Lewis enough for a professional install, we are well pleased with our solar/battery & EV charger system.
Would highly recommend.
Paul Fitzpatrick

Where to start? A company who knows their business and delivers what they promise on time. Their customer service is above any other company we have used for home improvements. Their team delivered what was quoted above expectation and the end result was far better than I expected. George knows his business and his team were all efficient, friendly and worked hard throughout the whole install. I would recommend this company to anyone who is thinking of solar panels.

Everything was handled by George and his team from discussing what we needed through to the installation and final commissioning. We now have a fully operational solar panel and battery package which we are very pleased with. The roof installation team and the electrician were all courteous and careful.

If you are reading this while comparing solar companies before making a purchase, look no further. George at Creative Low Carbon provided me with a top-notch Sigenergy system, and the whole experience was simply perfect.

Like many people, I was overwhelmed by the sheer number of solar products and options on the market. It’s easy to focus only on the product, but the installation, literally fixing it to the roof above your head, is just as important. Unfortunately, I learned this the hard way with a previous solar company.

To cut a long story short I was left with a damaged roof, panels and fixings not secured, panels installed that didn’t conform to my roof’s sizing constraints, poorly terminated and routed cables, and large gaps left around the mounts. On top of that, my property was damaged, I lost days accommodating incompetent workers, and I spent endless time chasing remedial work with no trust or confidence in their workmanship. This ultimately lead to me cancelling the works and pulling out before further problematic issues arrose and thank god I did

I called around trying to find someone willing to help put things right. Most companies understandably didn’t want to get involved, but George came to the rescue. He quickly arranged an on-site survey, clearly explained the remedial work required, and produced a comprehensive quote that also catered for my original solar goals.

Once I agreed and paid the deposit, everything was perfectly planned. I had plenty of notice, clear scheduling, and excellent communication. On the installation days the team arrived punctually, worked hard, kept everything professional, and tidied up at the end of each day. They also explained exactly what was being done, step by step, which matched the initial quote perfectly. It was a complete contrast to my previous nightmare experience. Everything ran smoothly and stress-free.

If you are reading reviews and comparing firms, I strongly advise avoiding a certain Dartford-based Kent company beginning with "De" — and instead go with George at Creative Low Carbon. You will not be disappointed.

Thank you, George — you rescued my roof and delivered a fantastic product and service.

My solar journey started when I saw all my neighbours having panels put up on their roofs. Keen to join the solar revolution, I spoke to several of them and it quickly became apparent that they had taken benefit of the Solar Together scheme, backed by our local council. I therefore followed suit and had the survey carried out by Solar Together and subsequently received a quotation. It was certainly cheap! However, upon closer inspection and much due diligence, there are several downfalls with the Solar Together systems. They offer the cheapest equipment on the market, they often install an inverter that is too small for the size of the solar array, and there is no bespoke or tailored package available. They basically have a 'one product fits all' approach. I also understand that their head office is based in The Netherlands. If you want a cheap solar panel system, but aren't to fussed about quality, performance or longevity, then perhaps Solar Together is a good fit. I then came across George from Creative Low Carbon. George came to see me to carry out a survey on the very same evening that I called him. We discussed several options and he gave me several prices for different sized systems, different inverters, and different battery models from various manufacturers. His options were budget, intermediate and top of the range. There was no pushiness about him, and I felt immediately confident that I had found the right company after our initial meeting. George explained that I could visit his home to see his own solar setup, which I gladly did and the quality of his installation work was second to none. I finally opted for the top of the range Sigenergy system with 28 x 485w Aiko panels, a Sigenergy 12Kw inverter and a Sigenergy 9.06Kwh battery. A deposit was paid, the scaffolding went up, the electrician and roofers turned up, the installation went smoothly and everything was carried out in a timely, professional and tidy manner. George then made all the DNO applications to UKPN and amazingly he managed to get me a full 12Kwh export potential (this is usually unheard of)! I received the electrical installation certificate and all the paperwork soon after the install was complete. The scaffolding came down a week later, George then came back to my house to talk me through the Sigenergy app, how the AI functions and integration work, and I paid him the balance. George finally helped me with the application to my electricity supplier (Eon) for the solar export payments. I cannot stress enough how happy I am with this installation. The whole process from start to finish has been faultless and professional. I have no hesitation in recommending George and Creative Low Carbon, you will not be disappointed. And like me, you will start saving money from day one!

Absolutely brilliant service from George and the team.

Designed a system to take account of different facing roofs. All products (panels, inverter, battery, gateway) installed as planned, and problems that arose along the way were dealt with cheerfully and with a positive attitude.

What really makes George stand out is the way he also handles all the complications of export licences etc. Constant clear communication on where things are at - there are no stupid questions to ask and you always get a cheerful and informative response.

You get what you pay for, and with Creative Low Carbon I'm already saving (and creating) serious money with an AI enabled solar system. Highly recommended.

One of my best decisions! 😃
I had my solar panels and battery installed in mid June and they've been fantastic! I wanted to wait until everything was sorted and now only about 5 weeks later I can see my electric account with my supplier all set up with the power being exported into the grid added. So it's time for my review 😊.
I've got to give George and his team at Creative Low Carbon 5 stars! Once I'd made my decision it was quite soon the scaffolding started going up and only a few days later I was looking at my very neat new solar panels 😊.
George was very helpful, patient and kind, and answered all the multiple questions I had about the possible system. The quotes for the two options I was considering were really useful and informative. I went with an 8 kW battery and easily found space for it in my garage. I must admit I'm impressed with how neat and tidy all the electrics are in the garage – thumbs up to the electrician 🙂 - and the wiring coming down from the panels is excellently hidden away inside trunking down the wall so you would never know it's there.
I did quite a bit of reading when I was deciding which supplier to choose – it’s a good way to learn about solar systems. One thing I liked about Creative is that they don't use the new microinverters which sit underneath each panel so if they go wrong you need to go up to the roof to get at them. Nice to know my inverter is next to my battery at ground level 🙂. The phone App which connects to the battery is absolutely excellent and gives you all the info you want on how your system is doing, especially when it shows you how much energy you are exporting into the grid 👍– I check it every day!
The best thing is knowing that I've got some protection now against the inevitable increase in electricity costs that we will all be subject to and you won't hear me bemoaning any future heat waves – I will just enjoy consuming my own solar power, watch the kW’s being exported and get myself another electric cooling fan! 😂
(If you want to see my pictures for this review look at Creative Low Carbon's reviews in Google.)

I finally took the plunge and decided to invest in solar panels. Having had various quotes I decided on George from Creative Low Carbon. Not only was he knowledgeable and extremely patient, without any high pressure sales tactics. I felt completely comfortable the whole way through the process. Once i had made the decision on which panels and system i wanted it go with they were fitted and up and running within 2 weeks. The team worked quickly, were tidy and respectful, I have now become obsessed with my panels and the fact that I am no longer paying extortionate electricity prices. I would highly recommend George and the team to anyone who is considering having Solar Panels fitted.

Creative Low Carbon have been absolutely professional from start to finish.
From contacting George to full installation and aftercare customer service it has been spot on. He always makes himself available and lays out options that are not pushy, and made me feel in complete control.
My installation was 16 panels on 2 x separate roofs including a Sigenergy 8.4 KW/h battery system.
The system was installed in 2 days by a professional team.
Nothing was too much trouble for George and his team who custom designed my system for best value and aesthetics.
The results are incredible taking care of all our electrical energy needs plus having surplus to sell back to the grid. The battery deals with night time energy requirements.
I contacted several companies before meeting George and would recommend this local company to anyone considering Solar or battery installation.

George at Creative Low Carbon is very knowledgeable on solar and gave me sound advice as well as options to suit my budget. The installation was very professional with an excellent team of fitters.
So far the Fox Ess battery is working really well and saving at least £2.00 a day on my bill.