Creative Pet Alliance (UK) Ltd. Reviews 125

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had ordered wrong size, returned with no hassle. Correct size received, well made, works as designed. Much better than other aggressive looking ones. Using only when necessary to control exce... See more

Rated 5 out of 5 stars

I love the training collar and backpack by ceasar milan. Both great quality and effective. The collar can slide around a little but it's a small matter.when used properly for training its effective, I... See more

Rated 5 out of 5 stars

The iEnergy products are fantastic quality. The dog saddle bags are very adjustable and pockets expand as well as having various pockets. The zips look to be heavy duty. I also bought the waste pouch... See more

Rated 5 out of 5 stars

I ordered 2 collars from creative pet alliance. The package was shipped very quickly from Germany but ended up taking a bit of time in all of the postal transfer stations in the USA. I contacted CPA... See more

4.1

Great

TrustScore 4 out of 5

125 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Order supposedly shipped on 4/22/24

Order supposedly shipped on 4/22/24. Somehow order shipped back to Creative Pet. I was informed on 5/6/24 that order was re-sent. Today is 5/14/24 and item still hasn't arrived.
You would think that when they received order back in error, they would have shipped it Priority mail.
I will never use this vendor again.

April 22, 2024
Rated 5 out of 5 stars

Great product, great company

I love the training collar and backpack by ceasar milan. Both great quality and effective. The collar can slide around a little but it's a small matter.when used properly for training its effective, I feel secure using it and it brings Atom, my dog, to attention quickly. I recommend both the product and company. The delivery was fast, some communication was needed and they responded quickly, with great care. A shout out to Patrick, thank you for your help. So 5 ☆'s across the board, I highly recommend both, product and company. I will shop again from creative pet alliance :)♡

April 28, 2024
Rated 5 out of 5 stars

Your responses were timely and helpful

Please offer more delivery options. Some folks would pay more for faster
Delivery.
Your communication with me and answering questions was very responsive. I’d certainly use your services in the future
Good luck with your business👍

April 26, 2024
Rated 5 out of 5 stars

Very good communication

Order was in delay, and your employee Patric was very helpful and liked that your policy was to send it again if lost, which was not the case luckily. I will order again.

July 15, 2023
Rated 5 out of 5 stars

Fantastic

I would like to thank this company for the great service I was given after a mix up with delivery and I would recommend, to anyone their, products.

August 9, 2023
Unprompted review
Rated 4 out of 5 stars

The delivery is fast and easy

The delivery is fast and easy. But, the info on a product should be way more detailed. Size in inches and centimeters, ehich was missing, so, I ordeten and prayed it'd fit. Which it barely does.
I ordered a dog muzzle

July 13, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look