Creative Scapes Reviews 34

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We booked Joey to come and fix a fence that was coming down and to replace another fence after the firm that had installed the previous fence ghosted us. We can’t recommend his company enough. He use... See more

Rated 5 out of 5 stars

Really good, reliable quality work with CS london. When problem arised - like discovering a drain while digging to fit the posts - CS team, led by excellent foreman Salvadore, was quick to come up... See more

Company replied

Rated 4 out of 5 stars

The team were friendly, really efficient and professional taking care to explain different stages and process during the installation of our large new farm style gate. I would definitely ask them to... See more

Company replied

Rated 5 out of 5 stars

New 15m Jacksons t&g fence fitted last week and storm damaged post secured with concrete post to support. Salv and Vas worked exactly to my measurements and put up a great fence that is already much a... See more

Company details

  1. Gardener
  2. Fence Contractor

Written by the company

Creative Scapes Fencing & Gardening Contractors provide high-quality fencing and garden services across Oxfordshire. We specialise in fence repairs, new fence installations, garden maintenance, lawn care, and one-off garden tidy-ups. We’re known for fast response times, clear communication, and reliable workmanship. Every job starts with honest advice and a detailed quotation, so customers know exactly what to expect—no pressure, no surprises. Our focus is simple: quality materials, tidy workmanship, and a professional service you can rely on.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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Rated 3 out of 5 stars

Did a great job on putting up fence and…

Did a great job on putting up fence and was completed in time frame stated. However afterwards customer care not great. Joey came to our home again to quote for laying turf, after 2 weeks I chased up for quote and was told they were busy and would be with me soon, last week was emailed to ask for a review, again I mentioned we’d taken time
Out for joey to quote and hadnt received. The girl in the office confirmed joey would be in touch by end of day. That was over a week ago and heard not a thing. It’s a big job and hard work but if it’s outside of their capabilities just be honest! Why waste both our time?!

June 29, 2021
Unprompted review
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Reply from Creative Scapes

Hi Natalie,

We welcome all types of reviews so we really appreciate that you have taken the time and given us some great invaluable feedback as it helps us identify our weaknesses and helps us elevate to the next level and also shows future potential clients that we are a genuine company with real hard working staff

We have seen a unprecedented surge of demand in the fencing and landscaping industry, in fact almost every construction based industry as been struggling to keep up with demand for many months, we are not perfect but we try extremely hard to ensure we meet all our clients expectations both small and large projects

We are more than capable of carrying out such works as you requested and it would have taken our team 1 day to complete, in fact we carry out £10k 1-2 week duration projects and above on a weekly basis between our 4 field teams and carry out site surveys to around 30 new clients daily, we send approx 150 quotations every week excluding email inquiries and on this occasion we unfortunately have missed you, a valued client which is not a normal occurrence at our company and cannot apologise enough.

The frustration is felt at our company also as every site survey we carry out costs approx £90.00 when vehicle and staff time is taken into account, so we truly value every inquiry big or small and always intend to provide a full quote after we have visited every client as we are in the business of providing a service, a service that we have worked extremely hard to finesse in the many years since opening our doors

Again we are truly sorry that we have let you and ourselves down on this occasion.

We hope you find a suitable contractor to carry out the works for you very soon

We wish you all the best

Management

Rated 4 out of 5 stars

Very good service

Very good service. Estimate arrived promptly and date of installation given. Installation on due date and friendly and polite installers Very pleased with work and would recommend.

June 27, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent garden fence job

Excellent job. Very pleased with my new 22-bay close board garden fence. A great professional job. I cannot rate Creative Scapes more highly! Thank you.

May 28, 2021
Unprompted review
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Reply from Creative Scapes

Thank you Andy, our fence installers will be over the moon

Rated 5 out of 5 stars

Excellent fence installation!

The team did an excellent job installing our fence. Salv was very helpful at the inquiry stage advising us on various options and agreeing a plan. It wasn’t an easy job - 50m of fencing on a downslope. The team kept checking in with me on their approach and made sure I was happy as they went along. They really cared about doing a good job and worked hard to get it done quickly. Fence looks great and they left the site all tidy as before. Thanks all!

April 24, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service from all at the firm

Excellent service from all at the firm. The installers did a great job, and it was really heartening to see how much they cared about doing a good job. They checked with me points of detail too, which was really appreciated.

April 12, 2021
Unprompted review
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Reply from Creative Scapes

Hi Alex,

Thank you for the lovely feedback regarding the recent fencing installation we carried out for you

Rated 5 out of 5 stars

Great to deal with and good quality fences

Nice looking fences and a very professional company to deal with. Took great care to protect the floors in my house and were careful with my neighbours garden. Thoroughly recommend.

October 31, 2020
Unprompted review
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Reply from Creative Scapes

Thank you Jeremy

Rated 5 out of 5 stars

Top Quality Job

Very professional work carried out by Salv and team. The quality of work was excellent. Really happy with the finish.

August 19, 2020
Unprompted review
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Reply from Creative Scapes

Thank you Zab,

Rated 5 out of 5 stars

Great fence fitters

The team who fitted and built our fence were really helpful, polite and skilled. We'd definitely use again and recommend to others.

August 14, 2020
Unprompted review
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Reply from Creative Scapes

Thank you Val,

Rated 5 out of 5 stars

Great fence well fitted

Thank you Joey and team for fitting my new Jackson’s fence. The fence looks great, the team who fitted it were punctual, and did their work professionally and very tidily. Just a shame I can’t add photos to this review to show the final result!

May 27, 2020
Unprompted review
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Reply from Creative Scapes

Thank you Sarah

Rated 5 out of 5 stars

Impressive service, impressive product

As we own the three fences surrounding our property we were dreading the impact having to replace them all would have on our established garden. We need not have worried, Joe and Pat, our installation team from Creative Scapes, treated the garden as if it was their own. They referred all installation choices and challenges to us as work progressed and gave us a quality fence to our boundary. The standard of workmanship exceeded our expectations. We do not think you could find better, overall very impressive.

March 23, 2020
Unprompted review
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Reply from Creative Scapes

Thank you,

Rated 5 out of 5 stars

Really good

Really good, reliable quality work with CS london.
When problem arised - like discovering a drain while digging to fit the posts - CS team, led by excellent foreman Salvadore, was quick to come up with good, creative (!) and cheap solution; perfect.
We are very pleased with our new Fence.
We would definitely recommend Creative Scape London
Thanks guys

January 29, 2020
Unprompted review
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Reply from Creative Scapes

Dear Antoine,

Thank you so much for taking the time to leave us a review,

Rated 5 out of 5 stars

I highly recommend Creative Scapes.

Great workmanship, competitive pricing and all round great guys to count on to deliver to your specification.

December 14, 2019
Unprompted review
Creative Scapes logo

Reply from Creative Scapes

We truly appreciate your feedback regarding the fencing services we carried out for you. We value your input and look forward to working with you again. Thank you again Glenda from the fencing services team Creative Scapes

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