Credit.com Reviews 

1,398
•
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Unfortunately, I am very gullible. I am a widow age 61 and I’m trying to get out of trouble. I thought that I was doing the right thing by giving them my information after all my information was given... See more

Rated 5 out of 5 stars

While others offer additional services or features at additional cost Credit offers some of those at one price. I recently found out that there are about 28 credit scores depending on what you're shop... See more

Company replied

Rated 1 out of 5 stars

A scamming, horrible company. I was going to report them to the BBB but they aren’t registered. Red flag #1. After receiving multiple weird error messages I contacted chat support because they don’t h... See more

Rated 1 out of 5 stars

My wife and I was charged 3 times on the same day as our 7 day free trial. We cancelled immediately, then tried to remove our cards from their system, but it wouldn't let us. Now after reading numerou... See more

Company details

  1. Business Services

Information provided by various external sources

Get a Free Credit Score & Advice From Our Credit Experts. Learn How To Better Manage Your Credit & Which Credit Products Are Best For You.


Contact info

  • 44 Montgomery Street, 94104, San Francisco, United States

  • credit.com

1.7

Bad

TrustScore 1.5 out of 5

1K reviews

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1.7

All reviews

(1,398)

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Rated 2 out of 5 stars

The site and flow a complicated

The site and flow a complicated. I got through it but I never got to print my credit report because it told me I only had one chance to print it right then. I wasn't near a printer and,of course, it's not disclosed until you're partly through it.

January 17, 2019
Unprompted review
Rated 5 out of 5 stars

Worth it!

Two main features of the site are the free credit score and a Credit.com report card, neither of which requires the use of a credit card to obtain. Both the Experian score and the report card are updated every 14 days, and the report card can tell you if there is anything holding down your credit score. For example, if you owe a lot relative to your credit limit, your scores will suffer, and the report card will highlight this red flag. Additionally, online services like Mint.com, CreditKarma.com, and others offer services similar to Credit.com. You can obtain free credit scores from these services in addition to insight into your credit. It can be worth it to use multiple services because each one provides information from different credit reporting agencies. Both Mint.com and CreditKarma.com, for example, provide TransUnion scores, as opposed to the Experian scores Credit.com provides. One of the links on Credit.com provides information about credit repair provided by Lexington Law. This is really an advertisement and an example of one of the ways Credit.com makes money despite offering free scores and advice. The most important thing to understand about credit repair is that there are no quick fixes. The services offered by Lexington Law center mostly around helping clients fix errors on their credit reports and on providing advice and strategies for improving credit. If you find errors on your credit report, a service like the one offered by Lexington Law may be worth considering. All in the end, I think there are quite a few great qualities to this site and what it offers, as I do with Credit Karma and Mint.com. All worth it, in my opinion. Hope this review helps you out. Have a fantastic day!

January 17, 2019
Unprompted review
Rated 5 out of 5 stars

Awesome

Credit.com provides me a overview of my credit and let's me know where I need to focus on

January 17, 2019
Unprompted review
Rated 5 out of 5 stars

I love Credit.com!

They are always on top of what’s happening with my credit and keep me informed! They also send me tips and teach me better ways to improve my credit! I absolutely love them!

January 17, 2019
Unprompted review
Rated 1 out of 5 stars

I think the site is some sort of scam

I think the site is some sort of scam. I have been tracking my score on this site for well over a year along with several other methods and Credit.com is consistently about 75 points lower than other sources. I contacted them to inquire and was told they report what Experian report to them. I paid through there site for my Experian credit report and once again, it was 75 points higher than Credit.com. I even checked all 3 of their scoring models, same thing. Also Credit.com shows I have 2 derogatory accounts, NONE of the bureaus show any. Of course Credit.com wants you to click on a link and pay them to "help" you with these accounts.

January 17, 2019
Unprompted review
Rated 1 out of 5 stars

You report false or outdated…misleading

You report false or outdated information on my credit report . Your credit card survey is one sided and pigeon holed to your loyal customer I think you guy need to revamp your view of the situation and look at the big picture for a better experience

January 17, 2019
Unprompted review
Credit.com logo

Reply from Credit.com

Hi there, thanks for your review, we appreciate you taking the time to leave us feedback! We only offer a summary of your Experian report along with two free credit scores updated every 14 days. All of our information is obtained directly from Experian. If you are seeing inconsistencies with your information, we recommend contacting Experian to obtain your full report and to review the details. Also, it is normal to see scores from different sites varying. There are more than 35 credit scoring models used to assess your financial risk so this may be why you are seeing inconsistencies with your score. We apologize for any inconvenience or confusion this has caused, but we sincerely appreciate your feedback.

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