Credit Card Insider Reviews 15

TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Money & Insurance

Written by the company

Credit card reviews and clear, consistent guides about building and maintaining good credit. We are not a credit card issuer or bank.


Contact info

1.9

Poor

TrustScore 2 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Fidelity credit card under Elan…

Fidelity credit card under Elan financial services is the card in question. Do not get this credit card. They will not protect you from fraudulent activities. They are borderline incompetent in dealing with problems.

October 22, 2025
Unprompted review
Rated 1 out of 5 stars

M & S credit card.

Tried to apply for M & S credit card.
Applied two weeks before Xmas.
Had immediately approval. Still waiting for card. Have had 6 telephone discussion with admin department. We will chase and apologies.
Still waiting.
Giving up will look elsewhere.
There admin department/ system is very poor. Very concerned if I had a card and had a urgent problem 🥹

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

Amex researcher...

I was interested in the American Express platinum card and after coming back to this site many times I decided to take the plunge. I have not looked back. This is a great site!

October 30, 2020
Unprompted review
Rated 5 out of 5 stars

The help i got from John G.

The help i got from John G. was priceless! He responded to my questions promptly and efficiently... He also gave me great insight on what i can do to resolve my issues! ...

I am so glad to have stumbled across this website. The help they provide, e.g. blogs/video tutorials, etc. are awesome.. Thank you so much, CreditCard Insider!

April 9, 2020
Unprompted review
Rated 4 out of 5 stars

I like it so far really looking forward…

I like it so far really looking forward to finding my future with there help.I have never had credit good or bad but truly think with the right card program I could maintain manage and progress greatly with my business experience in sales the future is looking bright Dam I'm hype show us the money baby😎😎😎

October 13, 2019
Unprompted review
Rated 5 out of 5 stars

My wife signed up for a really bad…

My wife signed up for a really bad credit card through a site called geek wallet or something. The card was horrible. The rate was like 25% interest and if they could have they would have taken our house. I went to google and found these guys and their reviews were dead nuts honest. My wife got a capital one card and has never been happier. We got rid of that rag card thanks to these guys. If ya want a good site go to the insider, that’s what me and the old lady say. -Jim

July 31, 2019
Unprompted review
Rated 5 out of 5 stars

Straight Forward Easy Guidance.

Ok, so like the other reviews here, this is my first use of Credicardinsider.com. I have an issue with credit reference agencies which has to be addressed. The site is very simple to use, the guidance I needed was extremely easy to find and in simple language to understand. Its 21:30 and I was able to connect to live chat at this time of night. Site has been saved to favourites now and I have no doubt I will be returning to it for future guidance. Totally recommend this sit.

May 29, 2019
Unprompted review
Rated 5 out of 5 stars

Most transparent site.

I used this website to find a rewards card for my wife, who has excellent credit. After going to a lot of other sites, I found this site on Google and explored. This is by far the best, most transparent site I came across. My wife has been using her card for a few months now and is happy with the result.

November 28, 2018
Unprompted review
Rated 5 out of 5 stars

I just had my first encounter with them…

I just had my first encounter with them and they were really great! It didn't take long to realize they know what they're doing and they're extremely knowledgeable.
I had concerns and questions regarding credit cards and during our ônsite chat i was given info, links, and trusted advice!
I've been use to using credit karma so it was very refreshing to find an alternative to them. A very trusted and compelling alternative.
So my opinion is if you're looking for true and easy help and questions these people are your answer!

November 6, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look