Credit Counsellor Reviews 

74
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The day came where I had no idea what to do with spiralling debts & couldn't see any way forward. See the ad for credit counsellor & it was the best decision I made to contact them. Received a cal... See more

Rated 5 out of 5 stars

What an Experience I have had with this company. From my first call up to the end process, I can fault nothing. The attention to detail, the compassion and understanding I have been given is br... See more

Company replied

Rated 5 out of 5 stars

From Fred Obiri I was feeling overwhelmed by my debts until I contacted credit councillor.From my first conversation the process was clear and straightforward and it’s helped take a lot of stress... See more

Rated 5 out of 5 stars

Communication is excellent, I felt so down before talking with these guys. Adam helped me with everything I needed, plenty of advice and option routes, more importantly I felt someone was listening to... See more

Company replied

Company details

  1. Financial Consultant
  2. Debt Relief Service
  3. Financial Institution
  4. Financial Planner
  5. Insolvency Service
  6. Non-Bank Financial Service

Written by the company

Here at Credit Counsellor we pride ourselves in creating and empowering a debt free future for Britons all over the United Kingdom. We strive to be sympathetic and ethical in all aspect of our service. We have vast experience & knowledge in the debt sector with combined years of 26 within this industry, Providing a clean, comfortable and competent service to all of our clients. We provide information on debt solutions to our clients and help them on their way to a debt free future by working alongside regulated organisations to offer the best outcome for Britons all over the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

74 reviews

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4.9

All reviews

(74)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

The experience with consolidation was…

The experience with consolidation was explained clearly very much appreciated the help was outstanding

June 24, 2024
Unprompted review
Credit Counsellor logo

Reply from Credit Counsellor

Thank you very much for the review I'm glad we were able to help and assist in getting your debts resolved with the regulated partners we work with. If you need further help feel free to visit www.creditcounsellor.co.uk and make an enquiry.

Rated 5 out of 5 stars

Saj contacted me as I requested help…

Saj contacted me as I requested help with my debts, he listened to all the problems I was facing and manage to help me resolved all the issues with my debts. I'm happy that iv got this sorted now. I feel stress free, I felt helpless and couldn't have done this without the help I got from saj. Thank you.

April 13, 2024
Unprompted review
Credit Counsellor logo

Reply from Credit Counsellor

Thank you very much for the review I'm glad we were able to help and assist in getting your debts resolved with the regulated partners we work with. If you need further help feel free to visit www.creditcounsellor.co.uk and make an enquiry.

Rated 5 out of 5 stars

Very satisfying helped me sort all my…

Very satisfying helped me sort all my queries and made it so much easy for me
Thanks Mr Safraz

May 16, 2024
Unprompted review
Credit Counsellor logo

Reply from Credit Counsellor

Thank you very much for the review I'm glad we were able to help and assist in getting your debts resolved with the regulated partners we work with. If you need further help feel free to visit www.creditcounsellor.co.uk and make an enquiry.

Rated 5 out of 5 stars

Thank you Junaid-SeniorFinance Manager…

Thank you Junaid-SeniorFinance Manager wonderful caring and understanding Service that you provided.A very big thank you to Junaid who has taken me out of this vicious cirecl of debt. Such a very patient Junaid keep up the great work

February 23, 2024
Unprompted review
Credit Counsellor logo

Reply from Credit Counsellor

Thank you very much for the review I'm glad we were able to help and assist in getting your debts resolved with the regulated partners we work with. If you need further help feel free to visit www.creditcounsellor.co.uk and make an enquiry.

Rated 5 out of 5 stars

Fast and extremely helpful

From start to finish it's taken around 5 days to get an IVA put in place staff were extremely helpful

February 20, 2024
Unprompted review
Credit Counsellor logo

Reply from Credit Counsellor

Thank you very much for the review I'm glad we were able to help and assist in getting your debts resolved with the regulated partners we work with. If you need further help feel free to visit www.creditcounsellor.co.uk and make an enquiry.

Rated 5 out of 5 stars

Sorted things really quickly for me

Sorted things really quickly for me, very polite and non judgemental. I dealt with Junaid, the senior finance manager, who was so helpful. I would recommend them to anyone

January 15, 2024
Unprompted review
Credit Counsellor logo

Reply from Credit Counsellor

Thank you very much for the review I'm glad we were able to help and assist in getting your debts resolved with the regulated partners we work with. If you need further help feel free to visit www.creditcounsellor.co.uk and make an enquiry.

Rated 5 out of 5 stars

Adam has helped me go threw this made…

Adam has helped me go threw this made me feel so comfortable and made every step easy to go threw and with no judgement he has been so professional and cannot thank him enough for everything amazing 10*
Thank you

January 10, 2024
Unprompted review
Credit Counsellor logo

Reply from Credit Counsellor

Thank you very much for the review I'm glad we were able to help and assist in getting your debts resolved with the regulated partners we work with. If you need further help feel free to visit www.creditcounsellor.co.uk and make an enquiry.

Rated 5 out of 5 stars

The attention I got and the amazing …

The attention I got and the amazing help I got from Safraz from beginning until the last moment in find the right help to help me out with my debts iam very grateful for all the help and attention and advice thanks amazing customer support

January 9, 2024
Unprompted review
Credit Counsellor logo

Reply from Credit Counsellor

Thank you very much for the review I'm glad we were able to help and assist in getting your debts resolved with the regulated partners we work with. If you need further help feel free to visit www.creditcounsellor.co.uk and make an enquiry.

Rated 5 out of 5 stars

Always know good people out there

Junaid - senior finance manager talking to him I know I have a next chance in life very pleasant and professional, we more people like him . Thank you junaid

December 12, 2023
Unprompted review
Credit Counsellor logo

Reply from Credit Counsellor

Thank you very much for the review I'm glad we were able to help and assist in getting your debts resolved with the regulated partners we work with. If you need further help feel free to visit www.creditcounsellor.co.uk and make an enquiry.

Rated 5 out of 5 stars

Absolutely amazing and very passionate…

Absolutely amazing and very passionate and patient with someone who’s in distress

December 8, 2023
Unprompted review
Credit Counsellor logo

Reply from Credit Counsellor

Thank you very much for the review I'm glad we were able to help and assist in getting your debts resolved with the regulated partners we work with. If you need further help feel free to visit www.creditcounsellor.co.uk and make an enquiry.

Rated 5 out of 5 stars

Junaid- Senior Finance Manager

Junaid- Senior Finance Manager. Very pleasant and professional experience especially in such difficult situations where you feel suffocated. The response was prompt from the time I got in touch and every resource and support provided with great care. Highly recommend credit counsellor

December 7, 2023
Unprompted review
Credit Counsellor logo

Reply from Credit Counsellor

Thank you very much for the review I'm glad we were able to help and assist in getting your debts resolved with the regulated partners we work with. If you need further help feel free to visit www.creditcounsellor.co.uk and make an enquiry.

Rated 5 out of 5 stars

Junaid Senior Finance Manager was…

Junaid Senior Finance Manager was really friendly and nice. I was shocked how quick they responded and sorted out my debt issues with total respect.
I would Highly Recommend Credit Counsellor to anyone who have debts as they are very professional with you even though you might feel ashamed of having such money issues.

December 6, 2023
Unprompted review
Credit Counsellor logo

Reply from Credit Counsellor

Thank you very much for the review I'm glad we were able to help and assist in getting your debts resolved with the regulated partners we work with. If you need further help feel free to visit www.creditcounsellor.co.uk and make an enquiry.

Rated 5 out of 5 stars

Fantastic company can't thank them…

Fantastic company can't thank them enough I can finally breath again thankyou and merry xmas

December 5, 2023
Unprompted review
Credit Counsellor logo

Reply from Credit Counsellor

Thank you very much for the review I'm glad we were able to help and assist in getting your debts resolved with the regulated partners we work with. If you need further help feel free to visit www.creditcounsellor.co.uk and make an enquiry.

Rated 5 out of 5 stars

Adam was absolutely amazing

Adam was absolutely amazing, helped me with my situation so quickly , taken the time out for my needs and ensured it was all sorted properly . Would definitely highly recommend

November 30, 2023
Unprompted review
Credit Counsellor logo

Reply from Credit Counsellor

Thank you very much for the review I'm glad we were able to help and assist in getting your debts resolved with the regulated partners we work with. If you need further help feel free to visit www.creditcounsellor.co.uk and make an enquiry.

Rated 5 out of 5 stars

Very helpful and understanding

Very helpful and understanding, Junaid was very patient when it came to my computing skills. Would recommend them to anyone who is struggling with debt.

November 29, 2023
Unprompted review
Credit Counsellor logo

Reply from Credit Counsellor

Thank you very much for the review I'm glad we were able to help and assist in getting your debts resolved with the regulated partners we work with. If you need further help feel free to visit www.creditcounsellor.co.uk and make an enquiry.

Rated 5 out of 5 stars

Adam was absolutely fantastic

Adam was absolutely fantastic, any and all questions were answered and he was extremely supportive and diligent! I truly feel like a weight has been lifted off my shoulders and I can see the road to normalcy, I would highly recommend their service if you find yourself struggling.

December 1, 2023
Unprompted review
Credit Counsellor logo

Reply from Credit Counsellor

Thank you very much for the review I'm glad we were able to help and assist in getting your debts resolved with the regulated partners we work with. If you need further help feel free to visit www.creditcounsellor.co.uk and make an enquiry.

Rated 5 out of 5 stars

Great communication skills .

My experience with credit counsellor was fabulous.
Junaid who dealt with my case is absolutely incredible.He’s got great communication skills and such a gentle approach to everything.He build up my confidence to be able to deal with my debt and made me feel so much more relaxed. I couldn’t recommend it enough !
Junaid made a change in my life in such a positive way that I can’t thank him enough.
Even writing this review I’m getting emotional as I was avoiding my situationfor a while worrying I would be judged.He simplfied everything for me and gave me a motive to push forward and most importantly I didn’t feel alone .

Getting divorced left me in a very vulnerable position .
Junaid thank you from the bottom of my heart for being so kind understandable and putting my mind to ease.
Lindita .

November 28, 2023
Unprompted review
Credit Counsellor logo

Reply from Credit Counsellor

Thank you very much for the review I'm glad we were able to help and assist in getting your debts resolved with the regulated partners we work with. If you need further help feel free to visit www.creditcounsellor.co.uk and make an enquiry.

Rated 5 out of 5 stars

Amazing service

Honestly cant fault the service Adam and the team provide, I have been so stressed and worried about my debts & being a single parent and working full time its difficult to try and find the time to get things sorted but between Adam and his team they took all the stress and worry away and i can finally see a light at the end of the tunnel such a quick, efficient, helpful and friendly service they provide.

November 28, 2023
Unprompted review
Credit Counsellor logo

Reply from Credit Counsellor

Thank you very much for the review I'm glad we were able to help and assist in getting your debts resolved with the regulated partners we work with. If you need further help feel free to visit www.creditcounsellor.co.uk and make an enquiry.

Rated 5 out of 5 stars

Amazing work by Adam .Absolutely…

Amazing work by Adam .Absolutely helpful guy and the all time.

November 22, 2023
Unprompted review
Credit Counsellor logo

Reply from Credit Counsellor

Thank you very much for the review I'm glad we were able to help and assist in getting your debts resolved with the regulated partners we work with. If you need further help feel free to visit www.creditcounsellor.co.uk and make an enquiry.

Rated 5 out of 5 stars

Amazing help from the very start

Amazing help from the very start. Always available to answer questions. Just a great group of people. Thankyou for all your help

November 8, 2023
Unprompted review
Credit Counsellor logo

Reply from Credit Counsellor

Thank you very much for the review I'm glad we were able to help and assist in getting your debts resolved with the regulated partners we work with. If you need further help feel free to visit www.creditcounsellor.co.uk and make an enquiry.

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