Intuit Credit Karma Canada Reviews 4,203

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the app and website as user-friendly and easy to navigate, providing a seamless experience for monitoring credit. Many appreciate the service for offering helpful advice, alerts, and tools that contribute to improving credit scores and understanding financial health. People find it to be a reliable and useful platform for tracking credit activity and managing financial goals. However, some customers encountered issues with logging in, particularly after changing phones or numbers, describing the verification process as problematic. A few other people also felt that the credit scoring procedure was unclear, noting that their scores sometimes dropped despite making payments. Additionally, some reviewers expressed dissatisfaction with the accuracy of the credit scores provided, noting perceived discrepancies with other sources.

What people talk about most

User experience

Consumers express satisfaction with the user experience, highlighting the app's ease of use and navigation.... See more

Application

Customers consistently note positive experiences with the app, praising its ease of use and informative... See more

Website

Users describe positive interactions with the website, finding it easy to navigate and a valuable tool for... See more

Payment

Reviewers highlight ambiguous aspects of payment. Some customers appreciate being notified about new credit... See more

Service

Customers had positive experiences with the service. Many reviewers found it invaluable, helpful, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really like using Credit Karma. It has been an incredibly helpful tool for me to monitor my credit regularly. The app makes it easy to check my credit score, keep track of any changes, and get ale... See more

Rated 5 out of 5 stars

100% recommended. 100%. In my opinion CK should be used regularly by everyone. Its essential in understanding how your credit file works. It is also essential for monitoring what's going on with your... See more

Rated 5 out of 5 stars

Credit Karma is free, informative, and helps me stay on track financially by monitoring my credit rating. It offers plenty of helpful advice and alerts, and I use it every day. I can see what others a... See more

Rated 5 out of 5 stars

I love this app. I signed up without many, if any, expectations. I was paying a major credit company for monitoring. I felt safe until I wasn't. I was supposed to be alerted if anything unusual happen... See more


Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

It’s great to have access to your…

It’s great to have access to your credit score & information about you. I have an issue but it’s not just with Credit Karma, I don’t understand how scores can go down when nothing changed.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

First of all its free

First of all its free. It helps me monitor my credit and motivates me to work on the areas I needed to improve. It makes me confident to apply on products it suggests and says I have very good chance of approval.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

5★★★★★Credit Karma is an essential app

5★★★★★Credit Karma is an essential app. It keeps my credit score up to date and clearly shows my standing. It also notifies me about missed payments and flags any incorrect information on my credit report. Highly recommended!

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Credit Karma

I love Credit Karma really keeps me up to date and gives me lots of ideas on how to pay down my debts.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

12345

I have been working very hard to improve my finances and credit rating. Belonging to Credit Karma allows me to check and see how my credit rating has improved as well as my bill payment structure. By visually being able to check everything gives me encouragement and motivation to strive towards an "excellent" credit rating and to reduce (eventually eliminate) my credit card debt.

January 15, 2026
Unprompted review
Rated 2 out of 5 stars

Be careful I recently experienced where…

Be careful I recently experienced where they will not inform me about the safety or accuracy of my account after being verified. Identity exposure may play a part on their behalf and don't want to own up so I feel my PI is no longer safe and may be exposed but they won't inform me literally. Then they stopped speaking.

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

Opportunities with CK

CK is a valuable tool to keep track of my improvements and opportunities. The CK team is very reassuring and the app is easy to use.
I applied for one of the credit cards suggested here, and to my surprise I was approved. They took some time to respond, but in the end, it all turned out favorably, thanks to CK.

January 6, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT TRUST!!!!

DO NOT TRUST!!!!! THIS IS THE WORST THING I HAVE EVER EXPERIENCED!!!! MY CREDIT SCORE IS DROPPING AND ITS NOT EVEN MY FAULT!!!!! I WAS ONCE A CUSTOMER TO KOODO, SWITCHED TO TELUS, THE ACCOUNT FOR KOODO IS STILL OPENED ON CREDIT KARMA!! I HAVE PAID IN FULL THE AMOUNT I OWE TO KOODO, IT IS STILL STATING ITS AN OPEN ACTIVE ACCOUNT. I HAVE CALLED BOTH TELUS AND KOODO, THE ACCOUNT DOES NOT EVEN EXIST!!!! TRIED TO DISPUTE THAT THE ACCOUNT NO LONGET EXISTS HOWEVER IT CAME BACK A NONE CONCLUSIVE!!! IM SO SICK AND TIRED OF CALLING AND TELLING THEM THE WHOLE STORY AND GETTING NO HELP IN RETURN! WORST THING IVE EVER DONE WAS TRUST CREDIT KARMA!!! THEY ARE NO HELP WHAT SO EVER!!!!

January 4, 2026
Unprompted review

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