Credit Saint Reviews 747

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers had a great experience with this company. Many customers praise the staff for being patient, knowledgeable, and helpful, guiding them through processes and answering all their questions. People appreciate the detailed efforts and clear advice provided, making them feel understood and supported during sensitive situations. The customer service is frequently highlighted as excellent, with many feeling fantastic after their interactions. However, some people were dissatisfied with the service, reporting no improvement in their credit scores or removal of negative marks, despite paying for several months. A few other people also felt that the company did not honor its money-back guarantee, citing issues with refund policies and rude customer service when trying to resolve billing discrepancies.

What people talk about most

Payment

Consumers find payment to be ambiguous, with many reporting being charged for services that yielded no... See more

Service

Customers had ambiguous experiences with service, with many expressing significant dissatisfaction, citing... See more

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, knowledge, and... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising representatives for being... See more

Refund

People report negative experiences with refund, with many reviewers stating that promised refunds were never... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My initial experience with Credit Saint was good. All my questions and concerns were answered. My representative was patient and walk me from A to Z. I flet comfortable and not rushed.

Rated 4 out of 5 stars

It is a very big help to straighten out your credit history. Very helpful people to guide through the process.


Company details

  1. Money & Insurance

Information provided by various external sources

Credit Saint is one of America’s leading providers in credit repair services. Credit Saint offers the most comprehensive credit assistance available in the industry today. It is a place where passionate people fulfill their mission of helping Americans...


Contact info

3.9

Great

TrustScore 4 out of 5

747 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 76% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

So far

So far, Credit Saint excels in immediately contacting you to discuss their services and walk you through any questions. This company excels in customer service. I signed up for a competitor (Sky Blue) before hand and was severely dissatisfied as they failed where Credit Saints shined. I honestly was about to throw in the towel and give up until Credit Saints helped me regain the confidence in what is offered and their ability to meet my personal credit expectations. Most companies fail by pushing chat boxes and shitty voice mailing services but Credit Saints has longer availability hours to help you through questions. Credit Saints are blessing over the competition! Mervin is the guy to ask for! Awesome customer service!

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

The person who helped me with getting started. Was excellent. She is well informed on how the system works and let me know the best direction for my situation I should pursue. I recommend credit Saint.

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

I Thank you Mr

I Thank you Mr. Waldo for helping and assisting me with Credit Saint I am for excellent 👏 service I received you guys are truly a blessing a Thousand stars to you

May 21, 2025
Unprompted review
Rated 1 out of 5 stars

Total Scam Artists and a Complete Waste of Time

Credit Saint is a complete waste of time and total scam. I paid well over $1,000 for my spouse and myself as part of their "Clean Slate" program; and it was a waste of time, money, and effort. They never actually do anything & when you confront them about the issues; they run you around in circles telling you they will do x, y, z; then do nothing they actually say they are going to do. I'm still waiting for a return call & copies of my updated credit reports; which I never received at any point. This is a very dishonest company with deceptive practices and generally unprofessional conduct. I highly recommend you do more research before hiring these people and avoid wasting your time. The last time I posted a negative review; the company reached out and asked me to remove my review in exchange for assistance and even then didn't do a damn thing to help! Your money could be better spent hiring a law firm or finding an attorney who actually has an emphasis in this area of expertise. Avoid Credit Saint at all costs.

May 23, 2025
Unprompted review
Credit Saint logo

Reply from Credit Saint

We are deeply concerned about your experience and impression of us. We have made multiple attempts to reach you without success. Please call in and ask for a Manager, we will take excellent care of you

Rated 3 out of 5 stars

I started with them in December of last…

I started with them in December of last year, and after $195 a month since then, I cancelled today. They had the gall to tell me that an item was removed. It was an item that I had challenged directly with Experian at ZERO cost. I told them it wasn't even an item I had reported to Saint. Stay away. Try to pay down your debt, and it's time to have items removed.

From the message above, I received a direct call from a gentleman named Christopher. he was very professional and very thorough. He has offered a top tier service for the next 90 days. we will give it another shot.

May 19, 2025
Unprompted review
Credit Saint logo

Reply from Credit Saint

We are deeply concerned about your experience and impression of us. We have made multiple attempts to reach you without success. Please call in and ask for a Manager, we will take excellent care of you.

Rated 5 out of 5 stars

They where very helpful and…

They where very helpful and understandable with my situation and ensuring me that they will do everything possible to help me i look forward to working with them and getting results

May 21, 2025
Unprompted review

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