Credit Suite Reviews 286

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

I purchased the highest bundle back in 2021 thinking I was going to get a revenue stream out of business credit software but it has been a major L for me; L as in lesson… This isn’t a true stand alone... See more

Rated 5 out of 5 stars

Everybody and everything about Credit Suite so far has been AMAZING! Ty, Stephen, Al, Frennie, and even Sharon in accounting were all the most pleasant people I interacted with all week. I DEFINITELY... See more

Company replied

Rated 5 out of 5 stars

Credit Suite has been phenomenal! I had so many unanswered questions before coming here that are now resolved. Actually my jaws hurt from dropping every time they WOW me!! I am so grateful and thankfu... See more

Company replied

Rated 5 out of 5 stars

Credit Suite has created comprehensive in-depth training that literally gives you all the tools to start helping clients and making money. They give you the email responders; they show you how to buil... See more

Company details

  1. Credit Bureau
  2. Financial Consultant

Written by the company

Credit Suite is a business credit builder company, credit card stacking company, and small business loan company. Credit Suite helps you offer business credit and financing as a service.


Contact info

3.9

Great

TrustScore 4 out of 5

286 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

They stay on top of every step through…Building Business Credit

They stay on top of every step through the building process, I am just starting out but so far so good.

November 20, 2023
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Reply from Credit Suite

Thank you for taking the time to leave your review! We're thrilled to hear you are positively working towards success using our services and we are looking forward to watching that success continue to even higher heights!

Rated 5 out of 5 stars

This is a very good company I recommend…

This is a very good company I recommend to all my friends the Team did a search for excellent job to help the customer to get all the right information step-by-step I really appreciate and I really recommend anyone looking to grow the business I highly recommend this company

November 6, 2023
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Reply from Credit Suite

Thank you for this glowing review! We appreciate you taking the time to leave it and will pass it along to our relevant internal teams to make sure your experience can be similar for many others.

Rated 5 out of 5 stars

Experience

Professionally

October 17, 2023
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Reply from Credit Suite

Thank you for taking the time to leave us a positive review! We are grateful to hear you had a great experience and we look forward to watching your continued success.

Rated 5 out of 5 stars

Professionalism is key here everyone…

Professionalism is key here everyone has shown a willingness for my company to succeed and to give me the tools needed to build credit efficiently

September 18, 2023
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Reply from Credit Suite

Thank you for your review! One of our highest priorities is making sure the tools we provide are a direct benefit to business owners like you. We are thrilled to have achieved this and we look forward to watching your continued success.

Rated 5 out of 5 stars

Trust in the Process is what I Believe…

Trust in the Process is what I Believe but for someone like me the process is already trusted with credit suite. Guidance at its finest with fast support and simplicity you can teach your child how to use this all good on my end.

September 3, 2023
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Reply from Credit Suite

Thank you for such a great review! It's always such a massive reward to our team to hear things like this. We are looking forward to watching your continued success.

Rated 5 out of 5 stars

Great platform

August 25, 2023
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Reply from Credit Suite

Thank you for taking time to leave your review! We are happy to hear of your great experience with us.

Rated 5 out of 5 stars

Awesome Experience

The customer service agent that I dealt with was extremely efficient and caring at the same time. I was totally satisfied.

August 8, 2023
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Reply from Credit Suite

Thank you for taking time to leave this review! We are so happy to hear you had a great experience.

Rated 5 out of 5 stars

If you are serious about building your…

If you are serious about building your business credit this will work. You have all the steps laid out for you. For example, if you need to make a phone call to get something done, they have the prompts that you need to push to get to the correct person. That sounds like something simple, but that has already saved me hours of frustration. They also have very responsive customer service. It is easy to call and get a live person that cares about what you are trying to accomplish and give you good advise. This program is worth every dollar that it costs.

August 10, 2023
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Reply from Credit Suite

Thank you for taking time to leave a review on your experience! The services and customer support we provide to each customer is our highest priority. This review proves you saw that firsthand and could benefit from it directly. We couldn't be more proud of that!

Rated 5 out of 5 stars

As startup trying to build the Brand Identity of Armbruster Capital Mgmt. Firm, the review points to the focus of our mission and vision concerning the products, and services we will offer.

As a startup trying to build the foundations of the company's fiscal stability, the products and services are superb. The monthly cost is high, but I recommend adding to your budget for 1 months cost at least, so you are truly establishing your company for financial success, both in the startup stage, and long-term strategic planning. Thank you for calling me the day I visited the site, thank you for taking the time to explain your services, dually explaining 'that if I could afford it in my startup budget for 1 month, to purchase then cancel at least' instead of trying to only sell me on longterm commitment route. I would have hung up. Your customer service was fantastic, and caring, sympathetic, you listened to me rant about my credit, reasons for certain issues, and argue why students should be required to master personal finance from 6th through 12th, no exception; thus, teaching valuable resources to develop a generation of competent online and offline, open banking and open financing institutions, and consumers thus reducing overall general welfare liability through a decrease in the dependency on the state eliminating a percentage of a wellfare state, through good monetary spending, budgeting, and the complete understanding of leverage, credit and debt if knowledgeable and responsible

July 27, 2023
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Reply from Credit Suite

We appreciate such a detailed review and happy to hear you benefited so much through our services. We are excited to watch your continued success!

Rated 1 out of 5 stars

If you do not have a 700 credit score…

If you do not have a 700 credit score or higher, DO NOT USE CREDIT SUITE OR CREDIT KEY.

I was oversold, overpromised and they have under delivered tremendously. There are ZERO options for you even if you have fair personal credit.

The whole point of becoming a member and starting this program was to begin building business credit so that I would not have to utilize my personal credit any longer.

After wasting my money using Credit Key to pay for the Credit Suite program, I am now between a rock and a hard place as this economy continues to spiral downward.

Credit Key is also useless so DO NOT let Credit Suite convince you to use them when they keep sending emails saying "pay any invoice" which isn't true. The Credit Suite rep told me there was a 12 month option and when I signed up, Credit Key only gave me a 6 month option which was the same as with Credit Suite. The only benefit is that is was like a Net30 for the first payment.

There are better options than these two crappy "programs" so research and do not waste your time and money.

January 19, 2023
Unprompted review
Rated 5 out of 5 stars

Knowledgeable Customer Service…

We have had a few excellent customer service representatives that are very knowledgeable. The steps have been very straight forward so far and the website is very helpful.

June 5, 2023
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Reply from Credit Suite

We're really grateful and appreciate you taking the time to share your rating with us.

Rated 5 out of 5 stars

Excellent support and resources

Excellent support and resources. Helps you every step of the way!

June 5, 2023
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Reply from Credit Suite

Thank you so much for taking the time to leave us feedback! We strive for excellent service and are so happy to be given the chance to help you.

Rated 5 out of 5 stars

I needed working capital for my…

I needed working capital for my business and contacted Credit Suite. I was a little bit skeptical, because it sounded too good to be true, but I was approved for just under $100,000 in my business name in about 30 days.

It ended up being much faster and smoother than I expected.

May 18, 2023
Unprompted review
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Reply from Credit Suite

Thanks so much for sharing your experience with us, we are grateful for the chance to work with you.

Rated 1 out of 5 stars

Worst money I've spent on my business.

Without question, the worst money I've spent on my business. If you value constant phone calls and emails with no real value behind them, maybe this is for you. But, I bought into this program with the understanding they had guided software to take you from step to step - and they do.

It takes time for things to report to the credit bureaus, and they can't control that. I absolutely understand.

But, my credit reports updated April 3. I uploaded them and emailed the business advisor team asking about the next steps. I didn't get a reply. I replied to one of many marketing emails, asking for a status. I got a snotty reply, saying I needed to call them to talk through the next step.

When I logged in today to find my account marked "Not Responding," I was rather irritated. I've emailed several times and talked to them a handful of times while in the waiting phase. I'm not getting on the phone with them every week when there is literally nothing to do but wait.

So, I called them today for this critical conversation that had to happen before I could start the next step in the process. I expected some kind of conversation about my business goals and objectives... but no. It was a strange, stilted conversation during which the woman opened up the next step for me. There was no point to the call.

And I'm starting to see there's no point to the program. I'm sorry I paid for it.

Edit to Add: I've been thinking about how best to address the reply from the company. I'm slightly appalled they publicly shared my funding status - Kinda strange. But let's be clear: I was offered lending before I bought into this product. I decided to accept the funding offer when I realized it would be a while before I could get more favorable terms. I was funded less than two weeks after buying Credit Suite - long before any of my "critical" company facts were updated with the credit bureaus... I told Credit Suite this when I declined to give a testimonial about the product.

I gave a critical review of the product. Their response was to discount my words and share details about my company. That probably says more about their business practices than my actual review, so I'll just leave this be.

April 20, 2023
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Reply from Credit Suite

Hello Maureen, I am so sorry to hear that you did not have a good experience with us. I can have our head of advisors give you a call and help clear up any questions you may have if you feel that will help. We have gone through the emails and calls with all advisors that have interacted with you and do not feel like you received any snotty replies or stilted conversation. Please share any interactions you have so that we can review those. Thank you

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