Credova Reviews 2,012

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 382 reviews, reviewers had a great experience with this company. Many customers find the process very fast and easy, enabling them to make larger purchases they might not otherwise afford. People appreciate the streamlined service and the convenience of payment plans, which allow them to enjoy their purchases without paying everything upfront. Reviewers frequently highlight the quick approval process and the overall smooth transactions, often using the service multiple times. However, some people were dissatisfied with the payment terms, noting high interest rates and fees that sometimes doubled the purchase price. Customers also mentioned that what they thought was financing turned out to be a lease agreement, with undisclosed fees and additional costs to own the product outright. A few other people also felt that the repayment terms could be longer, and some were frustrated when they couldn't pay off early without incurring full finance charges.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment, with many appreciating the easy application process,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the application process as... See more

Product

Users describe ambiguous interactions with product, with some expressing satisfaction with the ease of... See more

Price

Customers consistently note ambiguous experiences with price, with some finding it a reasonable way to afford... See more

Service

Consumers find service to be positive, with many expressing satisfaction and recommending it to others for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have a love hate kind of relationship with companies like Credova. First, the good: Very fast and easy and makes possible larger purchases that I might otherwise not be able to make for a very long... See more

Company replied

Rated 5 out of 5 stars

As a modest Outdoors and Firearms enthusiast. Credova made it easy and streamlined my process for my recent purchase. At first I was concerned with the terms but Credova has many options based... See more

Company replied

Rated 5 out of 5 stars

It was a easy application to see what you pre-qualified for before applying. Payment plan & service is a huge satisfaction for me so I don't have to pay out all at once & enjoy what I purchased.Once... See more

Rated 5 out of 5 stars

When you're able to purchase multiple items that you've wanted for awhile makes life more rewarding! I have 5 children at the house and I don't have a few hundred dollars to out right buy something, h... See more

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

Financing Redefined! With Credova's easy to use buy now, pay later payment option, you know your terms up front and can shop for what you want, when you want and then pay over time.

Credova

Written by the company

We invite you to think adventure!
Credova is the BNPL leader in outdoor adventure as well as farm and ranch supply. Get the gear you need today, and pay for it over time. Visit Credova.com to get prequalified today!

Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 86% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

I was ordering my firearm for the first…

I was ordering my firearm for the first time using a specific site and forgot to enter a promo code for a discount and neither credova and the site could not honor it. I was just told once the transaction is done they just can't do anything...... Sad didnt even offer any future purchase discount or offer. Guess there's a first and last time for everything.

June 3, 2026
Unprompted review
Rated 2 out of 5 stars

Quick and easy to do - can't get promotional items with leasing

Quick and easy to do. However, if leasing to buy and promotions on the website for free tactical or lights isn't available even though I'm going to be paying double by the time I pay it off. So basically I don't get the promotion from sig Sauer for the foxtrot flashlight for my new gun.

June 3, 2026
Unprompted review
Credova logo

Reply from Credova

Hello Sara,

We are sorry to hear we did not meet your expectations. If you would like to provide any additional feedback to our team, we would be happy to take it down. We can be reached at info@credova.com, and just reference your Trustpilot review. Your honest feedback is the only way we can continue to improve our product.

Best regards,
Team Credova

Rated 5 out of 5 stars

5 stars hands down.

5 stars hands down.
My experience was exceptionally great

June 2, 2026
Unprompted review
Credova logo

Reply from Credova

Hello More Realer,

We are happy to hear the process was so exceptional. Thank you for the kind words and 5 star review, and we hope you will keep us in mind for your next purchase!

-Team Credova

Rated 5 out of 5 stars

They did what you would expect or at…

They did what you would expect or at least hope.

June 1, 2026
Unprompted review
Credova logo

Reply from Credova

Hello Phil,

Thank you for the 5 star review, and we hope you will keep us in mind for your next purchase!

-Team Credova

Rated 5 out of 5 stars

very convenient

very convenient

May 31, 2026
Unprompted review
Credova logo

Reply from Credova

Hello Willaim,

We are happy to hear the process was convenient for you to use. Thank you for the kind words and 5 star review, and we hope you will keep us in mind for your next purchase!

-Team Credova

Rated 5 out of 5 stars

Credova’s excellent customer support…

Credova’s excellent customer support easily resolved of my issue. I’d also like to express my satisfaction due to this company’s no-penalty policy for early payment.

June 2, 2026
Unprompted review
Credova logo

Reply from Credova

Hello Jorge,

Thank you for the kind words of our CS team, they are all stars and we are very proud of them. Thank you for the 5 star review, and we appreciate your business!

-Team Credova

Rated 1 out of 5 stars

Terrible service

Terrible service. Not up to par with other payment providers. Charged me for my first payment but didn't apply it to my account, handed it off to a debt collector 4 days later. Credova said I never made a payment. Disputed the charge with my bank and paid off the account with the third party collector. DO NOT use Credova for anything.

May 19, 2026
Unprompted review
Credova logo

Reply from Credova

Hello Ben,

We are sorry to hear we did not meet your expectations. It does take a few business days for that payment to show with our third party billing agency. If you have any further questions, please do not hesitate to reach out. We would be happy to answer any questions you have.

Best regards,
Team Credova

Rated 5 out of 5 stars

It was fast a simple easy experience…

It was fast a simple easy experience didn't take much for basically instant approval i do recommend and thank you Credova!! 😁

May 3, 2026
Unprompted review
Credova logo

Reply from Credova

Hello Daron,

We are happy to hear the process was so simple to use! Thank you for the kind words and 5 star review, and we hope you will keep us in mind for your next purchase!

-Team Credova

Rated 3 out of 5 stars

The qualified amount is not disclosed until checkout… So confusing.

There was not a spot to find out how much you actually qualify for…. Add items in my cart and hit payment options. Click Credova as payment… and only then will it tell you what you qualify for… I would have took advantage of the current sale and purchased more if I had known what I was qualified for.

May 14, 2026
Unprompted review
Credova logo

Reply from Credova

Hello Louie,

Thank you for that feedback, it is helpful for us to create a better customer experience when utilizing our services. We appreciate your business, and if you have any additional feedback on the checkout flow, we would love to hear it.

Best regards,

Team Credova

Rated 1 out of 5 stars

I’ve worked with plenty of companies…

I’ve worked with plenty of companies like this, but this one has been the worst experience I’ve ever had. After making my purchase, I paid the required first installment right away. My account dashboard even confirmed that I owed nothing.

Then, out of nowhere, just two days later, I get a call from their collections department telling me I’m past due. Past due—after paying upfront. When I asked how that made any sense, no one could explain it. I told them I’d rather just pay the whole thing off and be done with it. I asked for the additional fees to be removed so I can close out the account, but they said they couldn’t do that and everything would need to be paid before.

This whole situation feels disorganized and predatory. I strongly suggest staying away from this company.

May 15, 2026
Unprompted review
Credova logo

Reply from Credova

Hello Kevin,

We are sorry to hear we did not meet your expectations. It does take a few business days for that payment to show with our third party billing agency. If you have any further questions or would like to provide additional feedback on how we could have improved your experience, please do not hesitate to reach out. We would be happy to answer any questions you have.

Best regards,
Team Credova

Rated 5 out of 5 stars

a wonderful experiences

a wonderful experience. very friendly and very precise on their animals and what they need and how they need it. if you can tell they got much care and love for their animals and each one that they have has a specialty very surprised that they had a family tree of their animals. never seen and it was awesome. I liked it. came all the way from Denver just to purchase a dog for my daughter's birthday. she was so excited she was starting to cry and made her day

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Super Easy!

Super Easy!! Only critique is there should be an option to pay the extra amount if you go over your credit limit. Like just pay the difference. The item I really wanted was 14 dollars over my limit so I had to go with my second choice. Other than that it's a great experience with Credova

May 14, 2026
Unprompted review
Credova logo

Reply from Credova

Hello Michael,

We are happy to hear the process was so simple to use! Thank you for the feedback, we are always looking for ways to improve our offerings. We appreciate your kind words, and hope you will consider us for your next purchase.

-Team Credova

Rated 5 out of 5 stars

Very easy transaction....couldnt get…

Very easy transaction....couldnt get any easier

May 13, 2026
Unprompted review
Credova logo

Reply from Credova

Hello Michael,

We are happy to hear the process was so simple to use! Thank you for the kind words and 5 star review, and we hope you will keep us in mind for your next purchase!

-Team Credova

Rated 5 out of 5 stars

Quick and Easy

The application process was smooth and quick and efficient. I liked the short term with no interest repayment plan.

May 12, 2026
Unprompted review
Credova logo

Reply from Credova

Hello David,

We are happy to hear the process was so quick and easy to use! Thank you for the kind words and 5 star review, and we hope you will keep us in mind for your next purchase!

-Team Credova

Rated 1 out of 5 stars

Extreme predatory leasing

Extreme predatory leasing. $744 + $45 to "purchase" a $300 part at the end of the 12 month "lease". How do you lease parts? You don't. This is over 100% APR. Companies like this prey on lower income people. It's unethical and should be illegal. Please don't fall for this scam.

May 14, 2026
Unprompted review
Credova logo

Reply from Credova

Hello Paul,

We are sorry to hear that we did not meet your expectations. If you have questions regarding your account, including early payoff options, our team would be happy to assist. They can be reached at 833-273-3682 or at info@credova.com

Best regards,
Team Credova

Rated 5 out of 5 stars

Outstanding Customer Service!

Melissa and Brian in CS went above and beyond to take care of me as a customer today. I was absolutely impressed by Melissa's professionalism while remaining relaxed and relatable. She worked hard to fix an administrative issue- and got it done with Bria's help! Bravo, Credova! You've got amazing CS reps!

May 12, 2026
Unprompted review
Credova logo

Reply from Credova

Hello M. Ingram,

We are rather proud of those two CS representatives! Thank you for the feedback, we will ensure that their managers hear your kind words. Thank you for your business, and 5 star review!

-Team Credova

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