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Company details

  1. Payment Service

Written by the company

Creem provides SaaS with instant financial tools and functionality. As a Merchant of Record our pre-integrated embeddable components tap your existing data, boosting revenue effortlessly. No costs—pure growth potential for your business At Creem, we've been on a mission to empower SaaS businesses with instant, comprehensive financial tools as a Payment Gateway. We envision a future where every SaaS business has a fighting chance against the big players and can compete on a global stage. We dread watching growth opportunities slip away due to prohibitive implementation costs. Indie Hackers and Micro-SaaS will continue growing, https://creem.io is here to help them succeed and fight against the established enterprises.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 62% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I got scammed ...

I got scammed by a company that imitated Nano Banana Pro, using Creem. I think it's the responsibility by that company to not allow scammers to transact with them and check their services beforehand.

March 25, 2026
Unprompted review
Creem logo

Reply from Creem

Hi Pascal!

First of all, I'm very sorry about that experience!
Secondly, but most importantly, have you reached to our support team and reported the website?
Rest assured we have the rights to issue a refund on behalf of any Merchant in case of any bad practices or misconduct!
We look forward to your contact with further information so we can identify the business!

Rated 5 out of 5 stars

smooth setup, works great from Tbilisi, Georgia

just integrated Creem.io for my app playersagent.pro and the installation flow was surprisingly smooth. Everything was straightforward to set up, and as a developer based in Tbilisi, Georgia, I was pleased to find the platform works seamlessly without any regional friction. So far everything is running great: highly recommend for developers looking for a clean payment solution.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

We've been a merchant under creem.io…

We've been a merchant under creem.io for 11 months and they've processed over $150k without any issues at all.

I've also noticed many improvements to their website, both in terms of functionality and user experience. Their support team is very helpful and responsive.

We feel safe knowing we're in good hands.

Thank you.

March 6, 2026
Unprompted review
Rated 1 out of 5 stars

Creem is tied with scammers

Creem is tied up with hackers.

I recently had a very disappointing experience using this AI image generation service, which appears to be connected with NanoBananaAI.

After making payment, I did not receive the service I expected. The platform failed to generate images as advertised, and I was left without usable output despite being charged. There was no clear resolution process, and communication and support were either lacking or unhelpful.

The marketing and promises did not match my actual experience. Based on what happened, I cannot recommend this service. I strongly advise others to proceed with caution.

February 21, 2026
Unprompted review
Creem logo

Reply from Creem

Hi Paul,

Apologies for this terrible experience you had with one of our Merchants. We have just received another report which we believe is connected to the same Merchant and service. Please note we are a Merchant of Record and do not operate the service you purchased directly.

With that said, we strive to ensure compliance and good products that are offered using CREEM services.

We kindly ask you to please reach our support team with more information about your order, asking for a refund is extremely easy, and you can escalate your issue directly to our team instead of talking to the Merchant.

We look forward for your message and to investigate this case deeper. If any bad practices are found upon investigation, we immediately offboard merchants from the platform.

Looking forward to it!

Rated 1 out of 5 stars

Scammers, do not trust!

This company has been charging me for Nano Banana credits and not giving them to me.. impossible to cancel direct debits, had to do it though my bank.. complete scam operation! Avoid avoid AVOID!!!!!

February 26, 2026
Unprompted review
Creem logo

Reply from Creem

Hi Dimitri!

We are very sorry about the experience you had with one of our Merchants.

Please note you can cancel your subscription at any time directly through the customer portal or through the email receipt you have received.

Please contact our team so that your refund can be initiated and we will immediately start an investigation upon this Merchant.

We look forward to your message and thank you for your help!

Rated 1 out of 5 stars

Had a bad experience with Creem…

Had a bad experience with Creem (creem.io). In my opinion they work with shady / low‑quality merchants and the whole setup felt unsafe. Their dashboard looks weird and childish, which doesn’t inspire confidence for a payments/finance tool. Based on my experience I wouldn’t trust them with serious business or payments and I don’t recommend using this platform.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Fast Support & Easy to Setup

Really impressed with how quick the support team responded. Fast response, clear answers, and no hassle, just straight to the solution. The platform itself is also easy to understand, and initial setup only took a few minutes. Smooth experience overall.

February 18, 2026
Unprompted review
Rated 1 out of 5 stars

Scam company

Nano banana deny i pay them but cream_io have taken money. Not once but twice and I get nothing in return. This company just takes money with no intention of giving you the service your paying for. I certainly won't be using them or any company using them in future. And j7st so anyone from cream_io pops up with the usual denial. Ive reached out to what you laughably call customer service all this week but to no response.

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

Bad faith merchants

Creem has some bad actors as part of it's merchant list; these are fake websites that steal legitimate products (ie Google), and then either overcharge exponentially for the service, or don't give you any credit at all. Clean up your vendors Creem!

February 4, 2026
Unprompted review
Rated 2 out of 5 stars

Illegal software subscription merchants

I'm glad Creem doesn't do business with Russian SaaS companies, but maybe they need to take a hard look at the Indian ones they are involved with. There are dozens of counterfeit sites they process payments for; domain squatters who trick people into signing up for a service they never receive, or the site gets shut down right after Creem processes your payment. There is no way that Creem is "ignorant" or "unaware" of this. Be very suspicious of any website that uses Creem as it's payment handler.

February 2, 2026
Unprompted review
Creem logo

Reply from Creem

Hi Jay!

Thank you for the review. I understand the frustration, but we take such allegations very seriously.

With that said, fraud and compliance are core pillars at Creem, and we highly encourage you to disclose any of such websites you have mentioned.

Our compliance team will promptly and manually review any disclosures, and we can assure that if any issues are found the appropriate measures will be taken.

We look forward to your message!

Rated 1 out of 5 stars

Discrimination on the basis of nationality

I will never be able to try the services of this organization because, based on some of their checks, they decided that I am a Russian citizen and therefore they refuse to serve me.

I have not lived in Russia for a very long time, I have a residence permit from another country, and my business is registered in another country. I told them about this, and they replied that they were very sorry but there was nothing they could do.

I am also very sorry that they have not read the laws and discriminate against people based on their nationality. I was choosing between several payment processors, I excluded this one and advise everyone not to get involved with them. They do not have a professional approach.

January 17, 2026
Unprompted review
Creem logo

Reply from Creem

Hi Kroker! Unfortunately due to the services we offer, we indeed have a very strict policy regarding which nationalities we are able to serve. I'm very sorry regarding this experience, but as mentioned, this is not in our hands and we must comply with the regulations that are imposed in our services.

Once again, I apologize on behalf of Creem for not being able to be helpful on this!

Best regards,

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