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Rated 5 out of 5 stars

Great selection of sought-after products, at reasonable prices. The team's communication is great and despite a small issue with stock, it was handled really well. Will definitely be back.

Rated 5 out of 5 stars

Quality service if you’re looking for rare shoes that aren’t on the high street!! Crephuts ability to source rare sneakers is mind blowing!! A valuable asset to the sneaker community! Have purchased... See more

Rated 2 out of 5 stars

Unfortunately, my shoes didn't arrive in the condition they should have. Although I am happy with the size and colour, the bottom of my shoes were already breaking away from the main structure. I was... See more

Rated 5 out of 5 stars

Was initially a sizing error with the website but was contacted within the hour to amend the order and the shoes were still sent the same day and arrived before 10am the next morning. Fantastic servic... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Welcome to Crephut, Worldwide distributors of rare and exclusive sneakers from big brands such as Adidas, Air Jordan and Nike.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

87 reviews

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Rated 4 out of 5 stars

Initial delivery was delayed

Initial delivery was delayed, however, I had to exchange for a different size and which was done without any hassle. Definitely recommended

September 25, 2018
Unprompted review
Rated 4 out of 5 stars

Good

Shoes brand new and delivered fairly quickly however Livechat doesn't work on their website so need to up their customer service

September 7, 2018
Unprompted review
Rated 1 out of 5 stars

The WORST customer service...

Avoid! Ordered a product, waited over a week and hadn't had any contact from the supplier to say if there was a problem. I decided to get in touch which they replied to tell me they had insufficient stock and refunded me in full, which obviously is standard practice. I messaged the supplier because the website still has the product in the size I wanted, which didn't make sense because I got a message stating that they didn't have the stock.

So I messaged again and after several messages later I have still had no reply on why the product I ordered is still up on the website available if there is no stock? I asked if there was other sizes available for the same product, which is listed on the website, but again no reply.

I wasn't rude in the messages so the supplier has no reason to ignore me. I have waited over a month for a reply...

Disappointed because the supplier looks like it has some great products on there.

So to sum it up, avoid because it has the WORST customer service I have ever experienced.

August 26, 2018
Unprompted review
Rated 1 out of 5 stars

Very Unproffessional

Still haven’t received a refund which was due to this company selling trainers they don’t have, they sold me a size they don’t have and have taken over a week to issue a refund.

August 25, 2018
Unprompted review
Rated 5 out of 5 stars

thanks

Please offer me discounted white yeezy
Amazing service with fast delivery no hassle.

June 8, 2018
Unprompted review
Rated 4 out of 5 stars

Prices could be better

Prices could be better, but the shoe I purchased was one that I couldn’t find anywhere else after searching for 8 months so I guess I really can’t complain and should be grateful instead.

May 23, 2018
Unprompted review

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