Crepsauce Reviews 21

TrustScore 3.5 out of 5

3.4

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Rated 3 out of 5 stars

Item I’d ordered wasn’t in stock. No replies to emails for two days. Resorted to messaging via IG and got a reply and a fairly rapid refund. So not a good start but resolved fairly well. However my... See more

Rated 5 out of 5 stars

Amazing experience. They were the nicest people and treated me with the upmost respect. They sourced an item for me so quick and delivered right on time with everything being 100 percent authentic. I... See more

Rated 1 out of 5 stars

I paid £209 for a pair of Air Jordan trainers for my daughter only to find out when they arrived they were counterfeit! The trainers are good copies but on close inspection you could see the air holes... See more

Rated 5 out of 5 stars

I was amazed on how good the service was. I bought the Mocha Jordan’s and they got delivered within 3-4 days. I would definitely recommend buying from crepsauce and believe me you will not be disappoi... See more

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3.4

Average

TrustScore 3.5 out of 5

21 reviews

5-star
4-star
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2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 3 out of 5 stars

Item I’d ordered wasn’t in stock

Item I’d ordered wasn’t in stock. No replies to emails for two days. Resorted to messaging via IG and got a reply and a fairly rapid refund.
So not a good start but resolved fairly well. However my daughter who was going to have the shoes was quite disappointed.
No phone number to call which never bodes well.

April 24, 2023
Rated 1 out of 5 stars

Terrible Customer Service

Bought some shoes, had an issue with the quality, found out via the website the store does not offer refunds. Messaged for an exchange, was told that there was no more of that size and "there's not much we can do" about it... Now complete unresponsive.

April 19, 2022
Unprompted review
Rated 1 out of 5 stars

Completely Unresponsive

Bought a pair of Jordans from them, there is a noticeable scuff next to the Swoosh. I've tried to reach out in every form of contact to ask for a simple exchange but have been ignored completely. Buy at your own risk.

March 22, 2022
Unprompted review
Rated 1 out of 5 stars

Counterfeit!!!

I paid £209 for a pair of Air Jordan trainers for my daughter only to find out when they arrived they were counterfeit! The trainers are good copies but on close inspection you could see the air holes in the toe weren’t fully perforated, the air Jordan wing sign was wobbly with the letters touching, the laces were supposed to come in cream but were white and the stitching looked messy. The box the shoes arrived in gave it away for me, it was flimsy and marked with oily finger prints, also the delivery label was handwritten!!! Stay clear!!!!

December 17, 2021
Unprompted review
Rated 5 out of 5 stars

I was amazed on how good the service…

I was amazed on how good the service was. I bought the Mocha Jordan’s and they got delivered within 3-4 days. I would definitely recommend buying from crepsauce and believe me you will not be disappointed.

September 16, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, the shoes were delivered to me in less then 3 days and would highly recommend to purchase again.

September 16, 2021
Unprompted review
Rated 5 out of 5 stars

Good customer service

Good customer service, was on point with everything and made the transaction very easy. Would recommend to a friend

September 16, 2021
Unprompted review
Rated 5 out of 5 stars

Communication was too notch and they…

Communication was too notch and they were quick to source the shoes I needed. Many resellers kept me in the dark but Crepsauce didn’t. Definitely recommend it if your into your shoes! Lovely people too. Will definitely come back to them

September 16, 2021
Unprompted review
Rated 5 out of 5 stars

Quality

Bought the j4’s oreo, love them, perfect fit, no damages to the shoes or the box, definitely recommend this website.

September 16, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

They provide a great service, incredibly fast and reliable. Used them on many occasions and have never been let down.

January 7, 2021
Unprompted review
Rated 5 out of 5 stars

Greatest Customer Experience

Amazing experience. They were the nicest people and treated me with the upmost respect. They sourced an item for me so quick and delivered right on time with everything being 100 percent authentic. I will definitely be coming back to use their service as customer service is number 1 priority. Highly recommend!

December 27, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, I loved the jordan 1 court purple I bought would 100% return to by more shoes from them.

December 27, 2020
Unprompted review

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