CrewLounge AERO Reviews 353

When our airline recently switched backoffice systems, I was concerned about compatibility with our crew management software. CrewLounge AERO made the transition completely seamless. Their support team was exceptional: they quickly connected via TeamViewer, analyzed the new setup, and even adjusted custom code to ensure perfect integration. The whole process was fast, professional, and zero-stress. Our scheduling and daily operations are now running flawlessly again. If you value a reliable platform backed by hands-on, problem-solving support, CrewLounge AERO is absolutely worth it. Five stars without hesitation.

I purchased the previous version of this software with a lifetime license. Unfortunately, the company decided shortly after to kick their loyal customers in the teeth by forcing them into an overpriced subscription model, despite having already paid for a lifetime license. This is unprofessional and lacks integrity

Ease of entry and tracking, thankyou

I have given an average rating to crew lounge access because the system still has quite a few bugs to be ironed out. For example, when I upload my roster changes from the current month to the server, the next month roster which is already uploaded disappears. I have to then re-upload the next month’s roster again. This is an annoyance. There are other problems as well like the inability of the system to accurately upload ground and sim duties. These duties appear as blank days on my uploaded roster.

Poor servive. If recommend U to.no on.

Despite selecting and saving my part-time periods as four months in the CAE application, a system error occurred. Due to this error, the information was forwarded to crew planning incorrectly, and the system automatically transmitted an incorrect part-time period.

As a result of this system-related issue, I have been unfairly affected, even though my selections were made correctly in the application.

I would appreciate it if this situation could be reviewed, taking into account that the issue originated from a technical/system error rather than user input.

It does what you need, well, reliably, and is easy to use. Plus when I asked for support in uploading my logbooks at the start, I got support quickly. So yes, I can highly recommend.

perfect, I would just add the functionality of photo library per leg for dlstorage of fms times

I originally purchased mccPILOTLOG lifetime desktop application and it working brilliantly, especially integrating with my company rostering system. After mccPILOTLOG changed to CrewLounge AERO everything was initially fine but then when I changed to a new desktop, I was unable to install the old mccPILOTLOG application and thought I’d lost 20,000 hrs of logbook. It took a while, but eventually CrewLounge AERO support transferred my mccPILOTLOG logbook to their new system and it has been functioning great ever since.

Good product, easy to use!

PilotLog has problem with downloading the historical data, it crashes down at 75% if you tray to load more than a three days history at once. The support is very helpful and they will tell you that they are sorry to hear that you experienced a problem as such….
Guys from support, don’t be sorry because this will not fix the problem…..

The app is really Helpful and facilitate our task of keeping track of the flight hours, but I gave a lot of trouble with the roster download. The Iflight can’t be imported through the rosters website, and I have to manually import a pdf file named roster_gmt.pdf, otherwise the flights won’t be imported correctly.
Other than that, a lot of information on the app is hard to use properly, namely the functions of relief pilot, and other such classifications. I understand though how it’s up to me going after the information on the apps manual.
Overall, I’m content with the app, and if the Iflight somehow became compatible with the app so that I could automatically import the roster, my satisfaction would improve drastically.

Very useful tool. Many settings to adjust at the beginning but once fully set, it works seamlessly and offers a lot of functions.

Excellent app with lots of features, and hassle free.

If you have any issue with app, the support team is always there to help and assist you in getting your problem fixed.

Excellent customer service, with a one on one video call to fix a technical issue that was preventing me from downloading my roster from my company portal. The Crewlounge Aero team were patient and helpful and made sure they resolved all of my issues.

Crewlounge Team is amazing. Thanks for you help!

The system fails constantly. The company offers multiple products that could easily be combined into one, clearly aiming to increase sales rather than improve usability. The software remains outdated, frequently freezes, and lacks stability. The company’s conduct is also questionable — many customers purchased lifetime licenses, only to be forced into paying annual fees later on. I do not recommend it. It may seem affordable at first, but the constant issues and resulting stress are simply not worth it. You risk being let down when you need it the most.