Got my Paramo jacket today and have been communicating with Dylan last few weeks to gain some advise and his knowledge of the items he sells. Absolutely great service today from Dylan and his staff,... See more
Company replied
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Review summary
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I recently picked up a set of Leki running poles and a quiver, and I couldn’t be happier. I’ve shopped with them several times now, and their customer service and product knowledge is consistently out... See more
The parcel was delivered on time. Unfortunately the size was wrong although this was my mistake, I contacted the supplier and they were very good and understanding they told me to send the parcel bac... See more
Shawn provided us with excellent service at their store in llanberris. He was so helpful, knowledgeable and thorough. The trail shoes and back pack that we bought fit well and improved the comfort o... See more
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Company details
Written by the company
Crib Goch Outdoor is an independent outdoor clothing and equipment shop found in LLanberis and Beddgelert, in the heart of Snowdonia. Established in 2002 by Dylan Jones, a keen hiker who you'll find working at the Llanberis store, the original and largest of the two outdoor shops. 10 years on Dylan was later joined by his best friend from school and current business partner Pete Thomas, who you will find in their new outdoor shop in the picturesque Beddgelert. Crib Goch Outdoor provides the best outdoor clothing, equipment and accessories for hiking, walking, running, camping and bushcraft, we stock everything you and your dog need to enjoy an adventure in the outdoors. We stock a range of technical equipment from the world's best brands alongside a range of lifestyle clothing for your ‘rest days’. We’re more than just a shop. Our staff are an experienced and eclectic bunch of outdoor enthusiasts who enjoy the outdoors in a variety of different ways - most are local Welsh speakers whilst some have been drawn to the beauty of Wales and never left! We only sell kit that is fit for purpose and everybody’s adventure is unique, so do talk to us - in the live chat, over the phone or in store - and we will take the time to help you find the right kit that’s the right fit. Try speaking Welsh when you come in - “Syt wyt ti?” - “Iawn Diolch.” As you’re leaving - “Diolch yn fawr”, or a favourite… “Cadwa’r newid.” ;)
Contact info
58 High Street, LL55 4EU, Llanberis, United Kingdom
- 01286 870777
- customerservice@cribgochoutdoor.com
- cribgochoutdoor.com
4.8
Excellent
391 reviews
Replied to 80% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good pants
Good pants, arrived on time
Good price from a small local company
April 10, 2026
Unprompted review
Prompt service
Prompt service. Unfortunately item did not suit me. Returns system with royal mail qr code was a nightmare, but refund was handled promptly.
April 10, 2026
Unprompted review
Order dispatched and delivered…
Order dispatched and delivered promptly. Very pleased with the service and quality and price of the products at Crib Goch. Will definitely use them again 🤗👍
April 1, 2026
Unprompted review
Did what it said on the tin
April 1, 2026
Unprompted review
Great product
Great product, promptly received and glad to support the smaller independent stores. Thank you and I will definitely be looking to purchase from Crib Goch Outdoor again in the future!
March 22, 2026
Unprompted review
Prompt
Prompt. Well wrapped. Delivered with care. Last and not least a superb price.
Of course it goes without saying that the item was “First class”. Will definitely use again.
March 22, 2026
Unprompted review
Excellent service, friendly staff, and great advice
I needed some outdoor equipment and specialist boots for my wife and me. I had heard many good things about this shop, but I had never visited it before.
The atmosphere was pleasant, and the staff were friendly and knowledgeable. We received excellent advice and bought everything we needed.
Simply excellent service.
March 14, 2026
Unprompted review
The knife didn’t look good in what it come in.
The knife didn’t look that good and what the knife come in wasn’t great.For what it cost I was expecting something better!
March 17, 2026
Unprompted review
Reply from Crib Goch Outdoor
Hello, I am sorry to hear that this products packaging wasn't how you expected it. Although we can choose what to stock in our stores we have no control over the brands packaging.
The Knife like a lot of knives from larger brands now come in branded blister packs. Brands have chosen to package their knives in this way to reduce injury to staff and couriers, and customers in store.
Please reach out directly with what you were expecting and we'll happily pass on your feedback to the brand in question.
Good quality, good price, fast delivery
Really happy with the jacket and the process, thanks!
It was a good price and delivery was fast. The jacket is exactly what I was after and the website was great for helping me decide.
March 5, 2026
Unprompted review
Very fast shipping considering I’m in…
Very fast shipping considering I’m in Canada and the Ruffwear harness was exactly as ordered. I would order again from Crib Goch Outdoor! Excellent experiance!
March 6, 2026
Unprompted review
Great price and service
Great price, great service and super fast delivery. Couldn't be happier!
March 12, 2026
Unprompted review
Great service
March 11, 2026
Unprompted review
Brilliant service xx
February 27, 2026
Unprompted review
Prompt service
Prompt service, company keen for feedback is a good thing.
February 21, 2026
Unprompted review
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