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Crib Goch Outdoor Reviews 391

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TrustScore 5 out of 5

4.8

Outdoor Clothing and Equipment Shop
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Review summary

Created with AI, based on recent reviews

Considering 227 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness and knowledge of the staff. Many people appreciate the competitive pricing and the quality of the products, finding them to be exactly as described and meeting their expectations. The ordering process is frequently noted as easy and user-friendly, with a good range of products available. People also frequently commend the fast and efficient delivery service, with many orders arriving quicker than expected. However, some customers experienced issues with sizing, finding certain items to be either too large or too small, or that the sizing guide was inaccurate. A few other people also felt that the quality of some products did not meet their expectations for the price.

What people talk about most

Product

Consumers generally express satisfaction with the products, highlighting their great quality, reasonable... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the quick and speedy... See more

Price

Clients share positive opinions on price, consistently finding products to be well-priced, competitive, and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the exceptional and prompt... See more

Order

Customers consistently note positive experiences with order processing. Many reviewers praise the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got my Paramo jacket today and have been communicating with Dylan last few weeks to gain some advise and his knowledge of the items he sells. Absolutely great service today from Dylan and his staff,... See more

Company replied

Rated 5 out of 5 stars

I recently picked up a set of Leki running poles and a quiver, and I couldn’t be happier. I’ve shopped with them several times now, and their customer service and product knowledge is consistently out... See more

Rated 5 out of 5 stars

The parcel was delivered on time. Unfortunately the size was wrong although this was my mistake, I contacted the supplier and they were very good and understanding they told me to send the parcel bac... See more

Rated 5 out of 5 stars

Shawn provided us with excellent service at their store in llanberris. He was so helpful, knowledgeable and thorough. The trail shoes and back pack that we bought fit well and improved the comfort o... See more

Company replied

Company details

  1. Outdoor Clothing and Equipment Shop
  2. Running Store

Written by the company

Crib Goch Outdoor is an independent outdoor clothing and equipment shop found in LLanberis and Beddgelert, in the heart of Snowdonia. Established in 2002 by Dylan Jones, a keen hiker who you'll find working at the Llanberis store, the original and largest of the two outdoor shops. 10 years on Dylan was later joined by his best friend from school and current business partner Pete Thomas, who you will find in their new outdoor shop in the picturesque Beddgelert. Crib Goch Outdoor provides the best outdoor clothing, equipment and accessories for hiking, walking, running, camping and bushcraft, we stock everything you and your dog need to enjoy an adventure in the outdoors. We stock a range of technical equipment from the world's best brands alongside a range of lifestyle clothing for your ‘rest days’. We’re more than just a shop. Our staff are an experienced and eclectic bunch of outdoor enthusiasts who enjoy the outdoors in a variety of different ways - most are local Welsh speakers whilst some have been drawn to the beauty of Wales and never left! We only sell kit that is fit for purpose and everybody’s adventure is unique, so do talk to us - in the live chat, over the phone or in store - and we will take the time to help you find the right kit that’s the right fit. Try speaking Welsh when you come in - “Syt wyt ti?” - “Iawn Diolch.” As you’re leaving - “Diolch yn fawr”, or a favourite… “Cadwa’r newid.” ;)

Contact info

4.8

Excellent

TrustScore 5 out of 5

391 reviews

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Replied to 80% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Crib Goch have excelled themselves

Crib Goch have excelled themselves. After sales briiliant! A paramo velez delivered just didn't suit me - return made swift and easy. Good advice from them made me try an Altai eventually which is a perfect fit. A flaw in the jacket was dealt with very swiftly and efficiently with an exchange for another and at no cost to me. Staff are at all times courteous, respectful and most of all, listen with care and respond appropriately. Many thanks to sll of you.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Easy ordering from a great website.

Easy ordering from a great website.
Very quick (free) delivery, contact at every point along the way. Discount earned off future purchases, what's not to like?
Wish some other online firms would follow this example!

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Good price and Service

Good price, great service. The walking shoes are a Christmas gift to replace multiple year old shoes of the same brand and model. If they are as good as the original previous pair everyone will be very happy.

December 17, 2025
Unprompted review
Rated 4 out of 5 stars

Very responsive company

Easy to use website with a quick postal and delivery service. I bought the Keela Pinnacle Jacket but I am unable to rate this as it is a Christmas present for my son.

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Detailed website.

Detailed website, enormous stock plus easy site to navigate. Age verification taken very seriously, thankfully, when purchasing knife. Helpful staff.

December 10, 2025
Unprompted review

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