Crorzar Reviews 312

TrustScore 3.5 out of 5

3.3

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Rated 2 out of 5 stars

Any slight interruption in Wi-Fi all the cameras go off line. The solar outdoor cameras reset button is inside the battery box which means dismount disassemble and reconnect. The remount. There are... See more

Rated 5 out of 5 stars

The folks at Crorzar did their best to make the cameras work. We thought we had done our research to have the solar option using wifi to access. Unfortunately, where we live out in the "boonies," we j... See more

Rated 1 out of 5 stars

I have purchased 2 different Crorzar cameras and have been unable to use either one. The instructions are about useless, there are parts in the box that are not referenced anywhere in the Quick Manual... See more

Company replied

Rated 5 out of 5 stars

I have had Crorzar cameras for several years now, after having several other cheap brands. Crorzar has exceeded my expectations. I have expensive Lorex cameras & the Crozar are clearer & I can rotate... See more

Company details

  1. Camera Store

Information provided by various external sources

Everything you need to protect and automate your home


Contact info

3.3

Average

TrustScore 3.5 out of 5

312 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I have been trying to reach you to…

I have been trying to reach you to return these cameras

June 22, 2022
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Reply from Crorzar

Hi Sharon, we've been trying to get back in touch with you via the phone and via email, but have not been able to connect. Please give us a call or respond to the emails and we'd love to help. 855.700.2482 option 3.

Rated 5 out of 5 stars

Bought a new phone

Bought a new phone, had problems pairing it with my existing Crorzar 360 Outdoor Camera. Kept getting an Error message. I sent a message to Customer Support, and within 3 minutes received a call from Danny, who walked me through the process to correctly pair the new phone. Danny explained to me thoroughly that the only time I needed to "set up" is when I change Internet Company. I'm 83 & no "Techie" so wasn't aware of that, & tried to "set up" the system for new phone. All I needed do was download the App & code in passwords. Once again, within a manner of minutes, Danny had things sorted out, properly linked and helped me be a Happy Camper with great monitoring of my Crorzar camera through my phone. HOORAY !! Highly recommend this Company, Technician, & Products.

June 17, 2022
Unprompted review
Rated 5 out of 5 stars

All problems Solved !!!

Not only had problems with resetting my Crorzar 360 outdoor camera, but also with my phone. Danny Matt kept up until I managed to reset my phone, then he walked me step-by-step through the whole process to link the camera with new Modem, & phone in use. Danny was patient. courteous and thorough to assure proper operation and connection was made. I am 83 yrs old. far from modern technics so very much appreciate the kindness shown to me by Danny. I have the camera set up to monitor my front drive, and can monitor through my Android phone thanks to Danny being so informative, patient and courteous to me. Highly recommend the company because of fantastic service received. Thanks again, Danny. May you continue to be a blessed worker !!

June 15, 2022
Unprompted review
Rated 5 out of 5 stars

Great Help

Danny was very helpful and took all the time needed to help me set up the camera. Thanks and I'll purchase more cameras and definitely recommend in the future

June 9, 2022
Unprompted review
Rated 5 out of 5 stars

Great cams

Great cams. Always helped me when l had issues. Danny was the best. Trying to decide where l can add cams at home

June 3, 2022
Unprompted review
Rated 5 out of 5 stars

Overall great service and product from…

Overall great service and product from start to finish. Camera had a few glitches after a week installed. Called for tech support and was called back by Danny. This guy took me through the entire operation and corrected everything. He was extremely knowledgeable and pleasant throughout the entire process. I could not have corrected the problem without him. I suggest everyone buy their products because the tech service, the friendliness, and knowledge of their products are remarkable. Thank you Danny!!!

June 2, 2022
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Reply from Crorzar

Update: So glad we were able to help you Paul!

Thank you for your business! Please give us a call and we’d be happy to help. 855.700.2482 option 3. You can also email us at cs@crorzar.com

Rated 5 out of 5 stars

Received my cameras

Received my cameras, on time, only took a couple minutes to get them all working, only a couple steps!
Pictures are great, very clear, they work with the App I already was using as I have a couple of their earlier models.

Will write a detailed review as I use the features more to provide accurate information.

June 1, 2022
Rated 5 out of 5 stars

Great service from Danny

Great service from Danny. I have dealt with a lot of service techs and Danny is by far the most helpful I have run across. Very patient and helpful. Thanks Danny

May 27, 2022
Unprompted review
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Reply from Crorzar

We are thrilled to have you as part of the Crorzar family, Dick. Thank you so much for your business and your kind words!

Rated 4 out of 5 stars

360 Outdoor Solar

I purchased a 360 Outdoor Solar unit thinking it would follow detected motion.When received, I installed the unit. Only after calling technical support because the unit was not functioning correctly, did I find out that 360 Outdoor Solar does not follow motion. The info about the unit does not say anywhere that function does not work on that unit. The tech rep was very nice and explained the solar unit does not have the follow motion feature because it would run down the battery too quickly. I returned the unit to exchange for 360 Hardwired unit, and I'm awaiting delivery.

May 22, 2022
Rated 5 out of 5 stars

Customer service

Anytime l have issues they have solved them. I love the way my 6 cams work and l can keep an eye on everything around my house even when l am not home.

May 21, 2022
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Reply from Crorzar

Thank you for the review and especially for your business Anders!

Rated 5 out of 5 stars

So far so good

So far so good , everything works great

May 17, 2022
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Reply from Crorzar

Thank you so much for your business and your review Keith!

Rated 1 out of 5 stars

Outdoor 360

Even after several attempts by an associate by phone to get camera to work properly, it would not. Would not give me an alarm and would not record in the area I wanted.

April 30, 2022
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Reply from Crorzar

Hi Jerry, we are sorry to hear that you were not able to use the cameras as you wanted. It appears that the issue was more related to the settings on your phone as the cameras operated normally in all tests.

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