Crosby Blinds Reviews 

309
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have ordered 8 blinds for my house from them, all electric, and any issues were promptly rectified at no cost to me. The updates were good, tracking supplied and delivery prompt for a custom mad... See more

Rated 5 out of 5 stars

I ordered some horizontal electric blinds back in January 2025. For various reasons, we didn't fit two of them until recently and had a couple of issues. I contacted Crosby Blinds regarding this and d... See more

Rated 5 out of 5 stars

I had a very challenging requirement and Crosby Blinds assisted throughout this process to assist me order the correct blinds. Good service and a very knowledgeable company.

Rated 5 out of 5 stars

We’ve now had 3 lots of blinds from Crosby Blinds. Every time the customer experience has been excellent. Jen and Andrew clearly explain what you might need and the different options available to fit... See more

Company details

  1. Blinds Shop
  2. Window Treatment Store

Written by the company

Crosby Blinds was established back in 1975 as a family-run window blind specialist. With over 80 years of combined experience in the window blinds business, CrosbyBlinds is one of the UK's top-recognised and respected window blinds companies. Our established online business, now 20 years +, offers the most impressive and extensive range of window blinds. We offer online-exclusive products, advanced pre-launches of national collections, and quality-branded goods, all at discounted prices, delivered directly to customers in the UK. Order online and get a genuine 20-50% OFF high street prices. Crosby Blinds are totally committed to child safety and ensure all the blinds we supply comply with the new legal requirements set by the UK Government and Trading Standards.


Contact info

4.9

Excellent

TrustScore 5 out of 5

309 reviews

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4.9

All reviews

(309)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding service

Excellent service. Sent an email about an accidentally broken part on blinds bought over a year ago, received a reply within minutes and free of charge replacement part was delivered the next day. Cannot recommend highly enough. Outstanding customer service.

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service experience.

Fantastic customer service experience.

I bought luxaflex blinds from Crosby a few years ago, one of which developed a fault after some time. Jen and the team really went above and beyond working with the manufacturer to get it resolved.

They felt like the initial manufacturer response wasn't good enough, and arranged for the whole blind to be remade at minimal cost.

I genuinely couldn't speak highly enough of Crosby and their approach to great customer service. I wouldn't buy blinds from anyone else.

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

We’ve now had 3 lots of blinds from Crosby Blinds. Every time the customer experience has been excellent. Jen and Andrew clearly explain what you might need and the different options available to fit your windows. Communication is great too. They always turn up when they say they will and the quality of the blinds and workmanship is first rate. Highly recommended

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Wouldn’t go anywhere else

I have been having blinds fitted throughout my home f by Crosby Blinds for over 20 years. During this time, the professionalism of the service has remained consistently first class.
Crosby blinds have recently fitted blinds to new sliding doors that are just perfect!

January 29, 2025
Unprompted review
Rated 5 out of 5 stars

Multiple Blinds Ordered

I ordered multiple blinds from here and have also needed to contact again due to an issue caused by myself - the company and Andrew specifically have been extremely helpful and pleasant to work with each time, I would not hesitate to recommend

January 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great service from Jen at Crosby…

Great service from Jen at Crosby Blinds. I was trying to source some spare parts for my INTU blinds. Crosby Blinds went above and beyond to help find and send the correct parts. Excellent and exactly what good customer service should be like. A++

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Crosby blinds are very friendly to deal with.
Great price.
We didn't have to wait long for them to order and fit.
We are delighted with our blinds
Thank you

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent blinds and service

Purchased bloc blinds from Crosby blinds. They were really good value and quality. Fit great and have done the job really well. Delivery said 20 days but came much much faster. Really happy with the product and service. Thank you

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

Replace bracket and chain

Crosby blinds could not have been more helpful for me today, I needed a replacement bracket to control the chain pulley on my mothers blind which had broken, Andy was quick to respond and sorted it for me promptly, great service.

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! Responded to initial enquiries very promptly. The blinds made in my own fabric arrived just 9 days after I put the order in. Very pleased with them.

June 27, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

The team at crosby blinds offered a great service, the turnaround time on quote, measurements and delivery/fitting was quick and when I required an additional blind last minute they worked with the supplier to arrange an earlier delivery of all blinds to suit our needs! Prices are reasonable and quality of product is great!

June 7, 2024
Unprompted review
Rated 5 out of 5 stars

Always excellent service

I have bought Venetian, roller and vertical blinds from this company over the past few years. The website is clear and easy to understand and the goods are always delivered promptly. Staff are courteous and knowledgeable when answering technical questions or tracking queries by phone. I recently had a minor problem with one of my blinds and a replacement part was supplied by by return of post free of charge,

April 24, 2024
Unprompted review
Rated 5 out of 5 stars

Great after-sales service

Great after-sales service - I had a blind pull break in some Luxaflex blinds I bought 4 years ago - Andrew sent out a replacement quickly at no cost.

June 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great professional service

Great professional service. Andrew was very helpful and gave excellent advice from selection to fitting. Would highly recommend. We have just placed a second order

May 21, 2024
Unprompted review

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