+Crosscard Reviews 

15
TrustScore 2 out of 5

1.9

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Company details


Contact info

  • Balderton Street 20, W1K 6TL, London, United Kingdom

  • crosscard.com

1.9

Poor

TrustScore 2 out of 5

15 reviews

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1-star

No history of asking for reviews

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1.9

All reviews

(15)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Do you reply to emails ?

I've contacted them maybe 5 times by e-mail and never received any answer.
I have a recycling company active since 6 months and was interested buy their payment solution (Mastercard).
So, if customer service is reading this, please try to contact me from here.
Regards,

November 18, 2021
Unprompted review
Rated 5 out of 5 stars

I had a complicated refund to handle…

I had a complicated refund to handle through Viabuy/Crosscard and the provided support was amazing and excellent. Absolutely professional and on time. Answers were quick and even in the case of providing documents it never took longer than 3 days to get all settled. The person who handled my support ticket was dedicated to help me even when it seems that there would be no standard way. One of my best service experience in the financial and banking sector so far.

October 26, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, love their product and how it works, hopefully some more features will come within the future as my company is already benefitting from it!

August 24, 2020
Unprompted review
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