CrossDrilledRotors.ca Reviews 40

TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the products, noting a noticeable improvement in performance and overall driving safety. Many appreciate the excellent build quality, smooth stopping power, and consistent, reliable braking. People frequently highlight the premium materials, durable components, and the quiet operation of the brakes. However, some people mentioned receiving incorrect parts due to issues with the website's fitment tool, particularly when their vehicle had specific packages requiring different specifications. These customers also reported difficulties with returns for the incorrectly received items.

What people talk about most

Product

Consumers find the product to be positive, highlighting its excellent build quality, smooth stopping power,... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent build quality,... See more

Reviews shaping this summary


Company details

  1. Car Accessories Store
  2. Auto Parts Manufacturer
  3. Auto Parts Store
  4. Tire Shop

Written by the company

CrossDrilledRotors.ca was established by Canadians for Canadians. We carry the larget inventory of performance rotors in the WORLD! As car enthusiasts and automotive part specialists for over 15 years, you can be sure our team in Montreal, Quebec and Toronto, Ontario will give you the low prices and amazing customer service you deserve! CrossDrilledRotors.ca is your premier source for replacement and high performance brake parts online in Canada. Our mission is to help you, so we work hard to get you everyday low prices on high quality products for your car, truck or SUV. Not only that, we continuously ensure that your shopping experience is easy, pleasant and more importantly highly secured. With our large inventory of premium brake products, you can be certain to find the right brake kit that you and your car, truck and/or SUV deserve. From simple replacement brake rotors to black coated slotted and cross drilled rotors, we have the product you are looking for at the price you want with easy and free 2-way shipping! Increase your braking power and the look of your car all while saving money, only with CrossDrilledRotors.ca! Enjoy ordering securely on our user-friendly store with fast & free shipping and live tracking updates. Visit our online store or call us today at 1-877-251-4372 to get your brakes right! What Do We Guarantee? High quality, sport brake kits that are machined, treated and assembled in Canada High quality, replacement brake kits that are treated and assembled in Canada Great value, high quality replacement, performance and racing brake pad sets FREE 2-way shipping from Canada on most orders* Canadian-based customer service at your disposal (phone, live chat & email) Fitment Guarantee (If we didn't send you what you ordered we'll replace your order for FREE!) Extended Warranty* Product satisfaction


Contact info

3.1

Average

TrustScore 3 out of 5

40 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Very bad costumer service.

After 2 weeks now my order still hasn't shipped. I've tried contacting DBC. No reply. I want to cancel my order as they obviously are not fulfilling my order but I would lose 50% for restocking fee. I would highly recommend you purchase your items from another company that actually is wanting your business.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

My car feels brand new again thanks to

My car feels brand new again thanks to this brake kit. The performance is outstanding — smooth, quiet, and powerful. The premium coating still looks perfect after weeks of use. A top-quality product I’d recommend to anyone wanting a real upgrade for their vehicle.

September 30, 2025
Unprompted review
Rated 1 out of 5 stars

Company seems to be out of business

Company seems to be out of business. I've sent a few emails and their response has been that they are updating their database. This has been over a month now. Their website is down, must be out of business. In the past, I had good success getting parts from them but no more

September 19, 2025
Unprompted review
Rated 1 out of 5 stars

In the Top 5 Worst Companies

About the worst I have dealt with in quite a while. Placed the order and never hear about shipping, tracking or any other. After 20 days I check in and they had not even processed the order let alone shipped. said they were waiting ... then realised there was nothing to wait for. We canceled the order and wiated . no refund. finally filed a claim with PayPal and on the last day of the dispute, the refund was processed. Not sure if it was payPan or the seller. This took From Aug 5th to Sept 17, with absolutly no communication from the Company or customer service. I would definatly stay away from this group and find a reputable seller. This is not one of them.

August 5, 2025
Unprompted review
Rated 3 out of 5 stars

Sent wrong brake pads

I ordered a set of front and rear brakes pads for my 2024 Mustang GT and they sent me ones for a 2023 Mustang GT. A week later they eventually found and sent out the correct rear pads but didn't have stock on the front pads. I gave them a week to try and get front pads from their US depot. That timeline went by and still no word on the front pads. I asked for a refund on the front pads but now they keep giving me the run around.

*Update* I finally received the refund for the front pads. They couldn't get a visa refund to work. Ended up refunding using eTransfer. Took 24 days(17 business) to receive the refund.

August 19, 2024
Unprompted review
Rated 2 out of 5 stars

I won't shop here again

Ordered brake pads but they were shipped late. Took twice as long as expected to arrive. Tried to return them and they ghosted me. They're not about service or customer satisfaction.

July 11, 2024
Unprompted review
Rated 1 out of 5 stars

Writing review after 2 months of use

Writing review after 2 months of use. I ordered premium coated rotors and ceramic brake pads (The package received was dirty and didn't give feeling of new product) for my civic, when I got the order one set of brake pads was missing so has to wait for it. In 2 months of use the rotors have already started to rust, braking performance reduced significantly. All the extra money paid for premium products, all waste.
Worst place to buy rotors and brake pads.

July 22, 2023
Unprompted review
Rated 5 out of 5 stars

As the title says

As the title says, the rotors are great and improved stopping tremendously. Not amazed with the pads so far. Haven't used them long enough to assess durability, but they are nothing fancy. No fancy noise absorbing backing/padding like high end pads have. Too their credit, they are quiet and I haven't observed much brake dust. Only did the back but if I am impressed in six months, I'll replace the front end with the same. 2002 Toyota Sequoia 4X4.

October 4, 2020
Unprompted review
Rated 2 out of 5 stars

Change your credit card after order

I've ordered many times over the last few years with no issues. Brakes are great and shipped on time. Unfortunately be sure you order the front or rears as making the mistake can be easy.

2 Stars due to someone in Montreal charging my credit card $2,900 after ordering brakes. Their facility is in Montreal.

August 18, 2020
Unprompted review
Rated 5 out of 5 stars

Better than OEM

Packaging was great shape all items were in perfect condition and arrived when they were to be here. After installing a while ago everything is going wonderful,no more st-udder faster braking response cooler rotors and wheels couldn't ask for a better performance breaking system

March 8, 2019
Unprompted review
Rated 5 out of 5 stars

No WARPING better than OEM

I had a problem with the factory rotors warping and causing a vibration when braking, particually at high speed. I had them re-surfaced but the problem always returned. I often drive from Toronto to Montreal and these already feel much better than the originals. I would buy them again!!

February 21, 2019
Unprompted review
Rated 5 out of 5 stars

Decent Brake Pad Provider

When I needed to replace my HONDA CITY 2011 brake rotors, I needed to be sure that I purchase the right and good product. I got one from eBay last year and with a faulty product I am too much disgusted.
I called DBC and they assured me that they will provide 1 year warranty. Convinced by the good conduct from help center I purchased one set from them. Got free delivery. Its been 3 months and working good. Hope I do not have to change my opinion regarding DBC. I lived working with them.

March 11, 2017
Unprompted review

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