Crowders.co.uk Reviews 

886
•
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Crowders, Horncastle restaurant, Wednesday carvery. This unfortunately is not a good review, we generally have breakfast and afternoon tea at this restaurant which have been very nice to date. The... See more

Rated 5 out of 5 stars

Excellent service. Sent an email just to enquire when my order would be processed (just to check if it hadn't gone astray) and I received a response within a couple of hours advising roughly when my... See more

Rated 3 out of 5 stars

I ordered six things, two of which, whilst not unfit for their true purpose, were imperfect. The type of tactile imperfection that in a retail shop would make you put the items back on the shelf. Th... See more

Rated 5 out of 5 stars

We thought that the delivery of the hedging took rather a long time considering that we only live 30 minutes away and it would have been good if we could have collected from your premises, however, th... See more

Company details

  1. Garden Center
  2. Gift Shop
  3. Grill Store
  4. Kitchen Supply Store
  5. Pet Store
  6. Plant Nursery

Information provided by various external sources

We offer a wide selection on home and garden products, from quality plants to barbecues and accessories, pet care, chemicals and pest control, food and drink, gifts and more!


Contact info

3.4

Average

TrustScore 3.5 out of 5

886 reviews

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3.4

All reviews

(886)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

excellent customer service

Very speedy order dispatch and delivery. One of the items was the wrong colour, but it was sorted really quickly: I got my item the next day and kept the wrong one too (it was an inexpensive planter, but I was very pleased with how Crowder's dealt with it).

February 12, 2017
Unprompted review
Rated 5 out of 5 stars

Very good plant, very good service

Although I only purchased one dwarf conifer on this occasion, the plant was particularly good quality and the packaging was exceptional. Although the time from ordering to dispatch was perhaps a little longer than some people are used to nowadays, this is an old established firm who take their time and do things properly.

January 31, 2017
Unprompted review
Rated 5 out of 5 stars

Hedging Plants

Quick and accurate delivery. Kept well informed by Crowders on the progress of my order.
Good price and quality of plants supplied.

January 21, 2017
Unprompted review
Rated 5 out of 5 stars

Great purchase

Quick dispatch and delivery and good communication on the status of my order. Would have no hesitation in purchasing again from you. Thank you

January 15, 2017
Unprompted review
Rated 2 out of 5 stars

Late delivery and poor quality plant

I had trouble sourcing this plant but eventually found one on the Crowders website. Ordered 19th November as a Christmas gift for my mother. Pre-warned that delivery would take 2-3 weeks. Chased 19th December and was told plant sourced but not available for despatch. No apology. Changed delivery address to my mother's address in case it came after I was seeing her (she lives far away). Chased again 30th December, this time got an apology and was told plant would be despatched after 3rd January. Plant eventually arrived 4/5th January and was pretty poor quality. Luckily my mother has very green fingers so rather than complain and send it back she has decided to try to nurture it.

January 10, 2017
Unprompted review
Crowders.co.uk logo

Reply from Crowders.co.uk

Good Morning
Thank you for your review. We are sorry that you are unhappy with the plant, We do have a 12 month plant guarantee and if your mother is not happy we will be more than happy to refund her and for her to keep the plant with our compliments.
Please contact us on orders@crowders.co.uk.
Kind Regards
Crowders

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