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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the platform for its efficient payment system, noting that rewards are processed quickly and reliably. Many people find the user experience enjoyable, appreciating the variety and frequency of available surveys. The website is often described as easy to navigate, contributing to a smooth overall service experience. However, some customers have expressed dissatisfaction with the customer service, citing issues with payment receipt and difficulties in resolving problems. A few other people also felt that the survey process could be frustrating, with frequent rejections or technical glitches that prevent them from completing surveys and receiving rewards.

What people talk about most

Payment

Reviewers highlight positive aspects of payment. Many customers praise the quick and easy payment process,... See more

User experience

People report positive experiences with user experience. Many consumers find the platform enjoyable and... See more

Website

Clients share positive opinions on the website, with many praising it as a great survey site that is quick... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the quick and efficient... See more

Customer service

Customers consistently note ambiguous experiences with customer service. While some reviewers praise the... See more

Based on these reviews

Rated 5 out of 5 stars

Have used this survey site for a few years. Am still very pleased to make a bit of shopping money back from completing their surveys. Customer service personnel are also very helpful.

Rated 5 out of 5 stars

I have been a panel member for a number of years and have really enjoyed giving my opinion on a wide range of products and services. There reward are wide and varied and is easy getting to the payout... See more

Rated 5 out of 5 stars

Crowdology is one of the best survey sites you can use. Plenty of varied surveys although not all I can complete due to age or just not being the right candidate. However all that being said I love th... See more

Rated 5 out of 5 stars

I’ve been a survey panelist for a few years with Crowdology. The surveys are fairly frequent and varied. Once reaching the required amount for a voucher, it’s straightforward to redeem. The voucher is... See more


Company details

  1. Market Researcher

Information provided by various external sources

Want to earn little extra cash? Easy! Just 3 simple steps: sign up, give your opinions and get paid.


Contact info

4.2

Great

TrustScore 4 out of 5

444 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great survey site

This is the only rewards for survey site I would consider, payment for complete surveys is credited quickly and claiming your reward is simple and quick.

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Paid for surveys and opinions

Doing surveys on all sorts of subjects is interesting, keeps my brain ticking over, and I get paid for doing it. A few questions first to see if I'm suitable for a particular survey, some I am, some I'm not, but in the end they're worth doing, in my case for Amazon vouchers usually.

February 7, 2025
Unprompted review
Rated 1 out of 5 stars

payments keep failing

payments keep failing. nothing is then done and it takes weeks to get sorted. all for £4. they used to be great and paid quickly but diabolical now, there are far better survey companies to spend your time on.

February 7, 2025
Unprompted review
Crowdology logo

Reply from Crowdology

Hi Lisa,
Unfortunately you have declined to provide any further feedback on your review, so I'm unable to investigate the points you have raised.
Regards
Caroline

Rated 1 out of 5 stars

Banned indefinitly

Thank you for the reply Caroline but I was told today that they had failed and i was banned indefinitly.ive reapplied for the paypal payments but I'm not holding out any hope of getting paid.

January 31, 2025
Unprompted review
Crowdology logo

Reply from Crowdology

Hi Lana,
Unfortunately you have declined to provide any further feedback on your review, so I'm unable to investigate the points you have raised.
Regards
Caroline

Rated 1 out of 5 stars

Made enough money to cash out and then…

Made enough money to cash out and then all of a sudden my account balance says £0.00. I tried logging out and logging back in and like so many reviews I can't log back in. It's says my log in details are wrong. When I request to update new password via email, I do not recieve the email. Absolute scammers!

January 13, 2025
Unprompted review
Crowdology logo

Reply from Crowdology

Hi Leanne,
Please can you contact us: support@crowdology.com and I will ask the team to investigate this issue for you.
Please tittle the email 'Trustpilot - Caroline K'
Regards
Caroline

Rated 4 out of 5 stars

No major issues.

No major issues.

Most of the surveys are good. Payment is reasonably fast. It's really the only survey site that I use now as its the most reliable.

January 6, 2025
Unprompted review
Rated 1 out of 5 stars

Can’t login

I used the site for a few weeks and got enough to cashout. unfortunately 5 days later I still hadn’t received the money and on trying to login to the website it says my email or password is wrong. Looking at other reviews this would appear to mean my account has been suspended. I’m not sure why this has happened as I have only been using the site for a matter of weeks and completed a small amount of surveys. I have emailed crowdology but haven’t received any reply

January 8, 2025
Unprompted review
Crowdology logo

Reply from Crowdology

Hi,
Can you please contact us: support@crowdology.com and I will ask the team to investigate. Please tittle your email 'Trustpilot - Caroline K'
Many thanks
Caroline

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