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CrownJewelz Reviews 6

•
TrustScore 3 out of 5

3.1

Online Casino or Bookmaker
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Company details

  1. Online Casino or Bookmaker
  2. Casino
  3. Gambling Service

Written by the company

At CrownJewelz, we combine premium entertainment with a smooth and secure gaming environment. Our platform is built using trusted technology and powered by leading providers, giving players access to a polished and reliable experience from the very first spin. Whether you enjoy slots, live games or special features, everything is designed to feel seamless, fast and easy to use!

Contact info

3.1

Average

TrustScore 3 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

SCAM

Just so EVERYONE knows, this site is a scam, they redirect your deposits and its shows in your bank as a restaurant in the US. I’ve been asking for my account closing for 10 days and they keep saying it’s in a queue. Also anytime they get a bad review here, they close the page. Do not play here, their RTP is non existent and you won’t get your money.

May 18, 2026
Unprompted review
CrownJewelz logo

Reply from CrownJewelz

Hi Amy,

We are really sorry to hear about your negative experience. I'm not entirely sure I understand the issue regarding the deposits so if you could provide more information to our Customer Support team that would be ideal. Also apologies if there were any delays in closing the account, without your details I am unable to verify this however I will look into it nonetheless to ensure that any pending closure requests have been dealt with.

Regards,
Paul
Customer Experience Manager
CrownJewelz

Rated 1 out of 5 stars

The worst online casino I’ve ever used…

The worst online casino I’ve ever used if you deposit you then can’t take back that deposit without gambling x3 of that amount then when you can take your money you get a charge of your winnings

May 14, 2026
Unprompted review
CrownJewelz logo

Reply from CrownJewelz

Hi there,

We are sorry to hear that you have had a negative experience on our Casino. We'd love to see how we could help you, please do reach out to our Customer Support team for further support.

Thanks,
Paul
Customer Experience Manager
CrownJewelz

Rated 1 out of 5 stars

Concerned *updated*

Concerned. I was looking at reviews for this site just 3 days ago, it had a lot of positive reviews now every page is blocked bar this new page??

I'm waiting on my winnings of 1400 which I won on an amazing 80p spin bonus!! Usually I do between £1 and 4 and sometimes I win a few hundred other times I don't but this bonus got all the way to X10 it was the most fun bonus I've ever had with my name in the winner list. The problem is they can't tell me when I'll get my money it's already been over 24 hours in this day and age that's poor. I like most the support staff. I enjoyed the site and the different games, games I'd have never played before was nice to get away from the usual big bass etc overall I like this site I'm just concerned and want my money. I will update to 5 stars when I get it.

*EDIT THEY GAVE ME £600 FROM £1,400. THEY LET ME BELIEVE I WAS GETTING IT FOR OVER A DAY WHILE IT PENDED. THEN TOLD ME I COULD ONLY GET £560 ODD BECAUSE OF THE BONUS RULE BUT GAVE £600 AS A GOOD WILL GESTURE 😂😂😂 TOOK THREE DAYS. CON. NOW INVITED ME TO CHAT ON WHATSAPP AND GET 15 PERCENT CASHBACK WEEKLY AS A SELECTED VP NO THANK YOU ANYTHING I WON ID NEVER TRUST.

May 7, 2026
Unprompted review
CrownJewelz logo

Reply from CrownJewelz

Hi Kimmy,

Thank you so much for your review. Congratulations on your winnings! We are sorry to hear that you have some concerns regarding your withdrawal. Please feel free to reach out to our Customer Support team so that they can help you get your winnings.

Paul
Customer Experience Manager
CrownJewelz

Rated 5 out of 5 stars

Withdrawal received

Withdrawal received ! Nice casino and Friendly chat agents x

May 6, 2026
Unprompted review
CrownJewelz logo

Reply from CrownJewelz

Excellent Sarah, congrats on the win!

Paul
Customer Experience Manager
CrownJewelz

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