Cruise Deals NZ Reviews 12

TrustScore 4.5 out of 5

4.3

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Company details

  1. Cruise Travel Agency
  2. Cruise Agency
  3. Travel Agency

Written by the company

Cruise Deals NZ – New Zealand’s Trusted Online Cruise Experts CruiseDeals.co.nz is proudly New Zealand owned and operated, offering unbeatable value on cruise holidays for Kiwis for over 10 years. We are a division of Travel Advocates and part of the House of Travel group—Australasia’s largest privately owned travel company. Under our trusted brands Cruise Deals, Hoot Cruises, and Grabacruise, we’ve helped thousands of New Zealanders find the perfect cruise getaway. At Cruise Deals NZ, we believe there’s a cruise for everyone. Whether you're dreaming of a luxury voyage through French Polynesia, a fun-filled family cruise around the Pacific Islands, or your first-time cruise adventure, our experienced team is here to help. As members of CLIA (Cruise Lines International Association) and TAANZ, we’re committed to the highest standards of service and industry expertise. We specialise in exclusive group cruise fares, meaning we can offer lower prices or bonus inclusions you won’t find when booking direct or through traditional travel agencies. Our low overheads and online model allow us to pass those savings on to you. All our consultants are CLIA-accredited cruise experts. We don’t just sell cruises—we live and breathe them. Whether you're a first-timer or seasoned cruiser, Cruise Deals NZ is your go-to source for the best cruise deals tailored for New Zealand travellers. Sign up for our VIP Cruise Deal alerts or use our online Cruise Sale Finder to compare the best cruise offers from top global cruise lines. Join the thousands of Kiwis who trust Cruise Deals NZ for their cruise holidays.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

12 reviews

5-star
4-star
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1-star

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Rated 4 out of 5 stars

Excellent service with a great cruise…

Excellent service with a great cruise organised very efficiently.

I highly recommend Cruise Deals.

April 13, 2026
Unprompted review
Cruise Deals NZ logo

Reply from Cruise Deals NZ

Thanks Warren, really appreciate the kind words. We look forward to assisting you again soon.

Rated 5 out of 5 stars

A new experience.

We have travelled quite a bit but have always visited a Travel Agency, this is our first experience of dealing with an agent by telephone and I admit to initially being a little apprehensive. As it turned out our travel was 100% trouble free and as planned, the agent we were dealing with totally exceeded our expectations, we made changes to our booking but absolutely nothing was too great an issue.

March 21, 2026
Unprompted review
Cruise Deals NZ logo

Reply from Cruise Deals NZ

Thank you, Peter, for your lovely feedback! We’re passionate about going the extra mile to make every experience special. We can’t wait to assist you, and your friends and family, again soon.

Rated 5 out of 5 stars

Happy Cruisers

Kay did everything we asked of her and more!!
We will continue to use Cruise Deals in the future as we get very good deals.
Thankz once again, Kay.

March 13, 2026
Unprompted review
Cruise Deals NZ logo

Reply from Cruise Deals NZ

Thanks Geoffrey, really appreciate the review. We agree - our Kay is pretty amazing :)

Rated 5 out of 5 stars

Shelley was amazing and very helpful to…

Shelley was amazing and very helpful to deal with.Would definitely recommend her to anyone booking a fabulous cruise, the cruise left us with long lasting memories great way to celebrate two occasions , the shows were fantastic, actually all the team on the ship were lovely and very accommodating,
Very Much Appreciated.

February 8, 2026
Unprompted review
Cruise Deals NZ logo

Reply from Cruise Deals NZ

Thanks Tania! So glad you had an amazing time and thank you for your kind comments of Shelley. She truly is a gem!

Rated 5 out of 5 stars

Cruise Deals NZ were fantastic.

Cruise Deals NZ were fantastic with the whole booking process from initial contact through to a welcome home email. Kay is very thorough and dedicated to ensuring customers get what they are looking for and a great deal as well.

January 16, 2026
Unprompted review
Cruise Deals NZ logo

Reply from Cruise Deals NZ

Thank you Murray for your kind words. We're super proud of our amazing deals and Kay is a real treasure!

Rated 5 out of 5 stars

Noordam Ak to Sydney

Shelley arranged a NZ Ak to Sydney cruise for us. Everything worked out according to the plan and we loved our first cruise. Accommodation in Sydney was lovely and the breakfast was the best. Shelley made sure we met any deadlines and made the whole process very easy. Thank you so much Shelley and Cruise Deals.

November 23, 2025
Unprompted review
Cruise Deals NZ logo

Reply from Cruise Deals NZ

Thank you Rowan for your review and kind words. We look forward to helping you along with your friends and family in the future.

Rated 5 out of 5 stars

Travel Agent

Shelley was very helpful anytime we had a question. Everything was explained well.

November 15, 2025
Unprompted review
Cruise Deals NZ logo

Reply from Cruise Deals NZ

Thank you Trudi - Shelley is a gem 🥰

Rated 5 out of 5 stars

5 stars out of 5 stars

We want to say a huge thank you to Jo at Cruise Deals NZ. She has gone above and beyond for our group of 12, who are going on the Disney Cruise. We needed x5 staterooms and she managed to get us all close together, and we even got on-board credit, which was fabulous. Her communication was prompt and informative, with everything we needed to know. We can't recommend her enough, and look forward to future dealings with her 😊⭐

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

We found Cruise Deals very helpful - would recommend

Approachable, friendly, knowledgeable, good cruise and trip prices, would recommend

June 4, 2025
Unprompted review
Cruise Deals NZ logo

Reply from Cruise Deals NZ

Really appreciate the kind words, Tani! It’s great to know our service and cruise deals hit the mark for you. Thanks for recommending us – we look forward to helping with your next holiday!

Rated 5 out of 5 stars

Outstanding service

Outstanding service by the lovely Shelley Knight from Cruise Deals . The Cruise well exceeded our expectations in every way and was such a fabulous ship ,the accomodation booked in New York was fantastic as the location was perfect as in Barcelona and all flights great too. Booking through Cruise Deals is the way to go as they source the very best deals but don’t skimp on quality of the ships or land accomodation .We were also able to add on extra days after our cruise finished to see other places we wanted to so this was so great.
Also don’t be worried that once you have booked and paid that the company wont help you(unlike other companies ) with any further queries you may have …as Shelly was so helpful with anything I asked .
We would highly recommend Cruise Deals and we can’t wait to book our next trip with them….we have come home with precious memories and it was made easy …thank you .

May 4, 2025
Unprompted review
Cruise Deals NZ logo

Reply from Cruise Deals NZ

Thank you so much for your wonderful review! We’re absolutely thrilled to hear your trip went above and beyond – that’s exactly what we aim for. And thank you for the lovely shout-out to Shelley – she’ll be over the moon to know how much you appreciated her help.

We’re so glad everything came together just right – from the cruise and flights to those perfectly located hotels and the chance to explore a bit more afterwards. It’s great to hear how easy and stress-free it all felt, and that Shelley was there to support you every step of the way.

Thanks again for your kind words and for recommending us – it really means the world. We can’t wait to help you plan your next adventure!

Warm wishes,
The Cruise Deals Team

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