Good communication the staff were very helpful picking up and dropping off. Damien and Ish. The camper van was clean at pick up and mechanically sound throughout our travels. What would possibly... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Good communication the staff were very helpful picking up and dropping off. Damien and Ish. The camper van was clean at pick up and mechanically sound throughout our travels. What would possibly... See more
Company replied
An incredible experience! We arrived with absolutely no road-trip plan, and Ish suggested an amazing itinerary that we ended up following to the letter. Great advice and such good vibes to kick off ou... See more
Company replied
What a great experience from the time that we walked into the customer office area to the return of the motorhome. Whilst I did forget to ask for his name, the guy that greeted us and served us at r... See more
Company replied
Great staff, both during pick up (Ish) and during returning. Campervan was very clean, with all you need to cook and comfortable bed. The layout could be better, you need to prepare the bed every nig... See more
Company replied
Cruisin’ Motorhomes is an Australian, family-owned campervan hire company with a friendly reservations team dedicated to assisting you in choosing the perfect campervan, plus providing their expertise on customised travel itineraries for your ultimate Australian road trip! Our diverse range of high end campervan and motorhome models sleep between two and six people, catering from couples to groups of friends and families. Our vehicles are quite luxurious and include amenities that offer great comfort and convenience so you can consider your motorhome to be your “home away from home!” Cruisin' Motorhomes offers motorhome hire and campervan hire along the East coast of Australia through branches in Perth, Cairns, Brisbane, Sydney, Melbourne, and Hobart
Vauxhall Street 42, 4014, Virginia, Queensland, Australia
Replied to 6% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The costumer service was incredible! Made the whole experience so much smoother.

Reply from Cruisin Motorhomes - Brisbane
The best service ever
And Kyle at cairns is amazing

Reply from Cruisin Motorhomes - Brisbane
Great service and awesome experience! Van was great and had no issues on the road - would use these guys again on my next camping trip. We used their lower end Go Cheap van and it was epic!

Reply from Cruisin Motorhomes - Brisbane

Reply from Cruisin Motorhomes - Brisbane

Reply from Cruisin Motorhomes - Brisbane
Very complete campervan. Gave us an excellent opportunity to explore gorgeous Australia
Very nice and helpful staff.

Reply from Cruisin Motorhomes - Brisbane
What a great experience from the time that we walked into the customer office area to the return of the motorhome. Whilst I did forget to ask for his name, the guy that greeted us and served us at reception (he said he was previously a mechanic) was exceptionally pleasant. He is friendly and very knowledgeable. The info that he provided guiding us through the features of the van was great.
The van itself was great. Comfortable and very fuel efficient.
Thankyou for the great experience.

Reply from Cruisin Motorhomes - Brisbane

Reply from Cruisin Motorhomes - Brisbane
The experience we travel with the car was wonderful!

Reply from Cruisin Motorhomes - Brisbane
What a terrible experience! Had problems with the motorhome and when we called them they said return to Brisbane depot and it will be fixed. Nothing was done when we returned it and wasted $2500 of our hard earned money for nothing! Their Brisbane depot was shown problems with the door latch’s not secured on pick and when shown their response was oh it will be ok!Also the double bed east secure and I and it collapsed and I fell through at hit the floor boards injuring my back. Since this incident my back hasn’t been the same with numerous visits to a chiropractor! I wish I could give a zero star ! Have since gone with another company and they really great!
Really friendly and helpful. Would really recommend !! Ish was a top bloke !

Reply from Cruisin Motorhomes - Brisbane
very comfortable seat in the fiat ducato.

Reply from Cruisin Motorhomes - Brisbane
Absolutely amazing experience!
We hired the 6-berth Cruisin Motorhome for our family road trip and couldn’t be happier. The van was spotless, comfortable, and easy to drive — perfect for long stretches on the road. The customer service was outstanding from start to finish. Everyone we dealt with was friendly, helpful, and went above and beyond to make the process smooth.
We even accidentally left valuables in the van after returning it, and the team contacted us straight away and safely returned everything — that kind of honesty and care says it all!
We’ll definitely be booking with Cruisin again for our next adventure. Highly recommend them to anyone planning a road trip in Australia! 🚐✨

Reply from Cruisin Motorhomes - Brisbane
It was a wonderful experience. No problem with our van. Thank you so must ISH for your time and your professionnalism.

Reply from Cruisin Motorhomes - Brisbane
It was my first time renting a van, and I couldn't have asked for a better experience.
From the very beginning, everything went smoothly at the agency. Ish, who took care of our rental, was extremely friendly and professional. He took the time to explain in detail how the van worked and its specific features. When we returned the van at the end of our trip, Ish gave us a very warm welcome and also shared lots of useful advice for our next trip, which we truly appreciated. This experience alone makes me want to rent from this company again.
As for the van itself, everything was perfect, and customer service was very responsive whenever we had questions.
I highly recommend this company.

Reply from Cruisin Motorhomes - Brisbane
Ish was fantastic with his customer service. And went the extra mile for his client.

Reply from Cruisin Motorhomes - Brisbane
Really happy we chose to travel with this company, it was a super smooth process and very affordable. Camper was clean, reliable, spacious and had more than what we needed for our journey!
Shout out to Ish 🤙🏼hella friendly, helpful and we had a great experience all round, thank heaps man!
Steevie, Darren and Mason

Reply from Cruisin Motorhomes - Brisbane
The Cruisin motorhomes team was very helpful from start to finish of our experience, we had no problems with the motorhome we booked! we were running almost an hour late on our drop off and the team were splendid, very accommodating and friendly!
We highly recommend them for a campervan trips and getaways across Australia!

Reply from Cruisin Motorhomes - Brisbane
Excellent 24/7 support giving peace of mind if issues arise.
Nice one fellas we had an 8 week blast and will be back again one day

Reply from Cruisin Motorhomes - Brisbane
수닐 is very kind ppl everything is perfect

Reply from Cruisin Motorhomes - Brisbane
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.