Booking process was easy, price competitive. Good selection of vehicles. Able to check in prior to collection was a great idea. Staff very friendly and competent. Vehicle was spotless when coll... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Booking process was easy, price competitive. Good selection of vehicles. Able to check in prior to collection was a great idea. Staff very friendly and competent. Vehicle was spotless when coll... See more
Company replied
Great experience in the motor home. Had a lots of fun. And the campervan was new and clean. Highly recommended for family trips
Excellent service and greeting at the depot upon pick up, explained everything on the booking and then went through the van on how things works. Very helpful on any questions asked. The van was in... See more
Company replied
The pick up process needs to be better. I was told to pick up at 10 so planned trip around that time. I did the ‘pre-booking’ process to ensure quick pick up. However, we arriving there was... See more
Company replied
Cruisin’ Motorhomes is an Australian, family-owned campervan hire company, helping travellers discover Australia in the best way for over 27 years! Our friendly reservations team is dedicated to assisting you in choosing the perfect campervan, and provide their expertise on customised travel itineraries for your ultimate Australian road trip! Our diverse range of high end campervan and motorhome models sleep between two and six people, catering from couples to groups of friends and families. Our vehicles are quite luxurious, well designed and include amenities that offer great comfort and convenience so you can consider your motorhome to be your “home away from home!”: get your own kitchen, bathroom, and cosy space to unwind after a day of adventure. Cruisin' Motorhomes offers motorhome hire and campervan hire along the East and West coast of Australia through branches in Perth, Cairns, Brisbane, Sydney, Melbourne, and Hobart in Tasmania. With unlimited kilometres, 24/7 Roadside Assistance and a fully equipped motorhome, you'll have everything you need to explore breathtaking beaches, vibrant cities, hidden gems and unforgettable experiences while enjoying the flexibility to travel at your own pace. Wherever you want to go, travel in style with Cruisin’ Motorhomes. So, what are you waiting for?
Kingscote Street 5, 6105, Kewdale, Western Australia, Australia
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 7% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The van was very reliable and the company gave us a free upgrade which was great. The booking procedure was super easy.

Reply from Cruisin Motorhomes - Perth
Booking process was easy, price competitive. Good selection of vehicles. Able to check in prior to collection was a great idea. Staff very friendly and competent.
Vehicle was spotless when collected. Bedding, towels etc good quality. Sharp knives! Relatively new van, drove beautifully with no issues.
A couple of points - no pan lids, a pair of scissors would be good and a basic French press.
Definitely recommend hiring the van. And definitely take the advice of don't drive between dusk and dawn!

Reply from Cruisin Motorhomes - Perth

Reply from Cruisin Motorhomes - Perth
Clean, safe, reliable vehicle. Helpful and easy depot service.

Reply from Cruisin Motorhomes - Perth
Everything was perfect! We enjoyed our Trip with our Cruisin Camper a lot, the service was great and we had a lovely time. Thanks again!

Reply from Cruisin Motorhomes - Perth
Good experience. Been good welcome at pick up and drop off. Everything ok with the motorhome and people efficient at counter.

Reply from Cruisin Motorhomes - Perth
Very easy process and great clean vehicle.

Reply from Cruisin Motorhomes - Perth
Pick up and drop off went a breeze! Service by staff is friendly and knowledgeable!
Staff Usama is friendly and helped us check out!

Reply from Cruisin Motorhomes - Perth
We booked a campervan with Cruisin and had a great trip from Perth to Exmouth and back. We filled out the online check-in in advance so the check-in on-site was fast and smooth. They explained everything to us and then the adventure started. The van looked exactly as on the pictures and was great to drive. The only things that could be improved is the kitchen equipment (our teflon pan for example was completely scratched) and the length of the grey water and fresh water hose were often too short on the campsites. Over all our experience with Cruisin was great and we would definitely book again.

Reply from Cruisin Motorhomes - Perth
Its really nice and easy to get van for hoilidays ....and the staff [Usama]is really nice and made us very easy to get it ....thxxx

Reply from Cruisin Motorhomes - Perth
Was a awesome time in the motorhome

Reply from Cruisin Motorhomes - Perth
Great customer service, the car was mostly good as well.

Reply from Cruisin Motorhomes - Perth

Reply from Cruisin Motorhomes - Perth
The Fiat RVs broke down 3 times. They blamed me for the first one. They were more interested in saving themselves money than helping me
3 days after blaming me for the first breakdown they admitted there was a serious fault with the RV and replaced it. Only after wasting my holiday time going to 3 garages each of whom they didn't seem to believe their diagnosis
When we had a puncture ( the 4th disruption and not their fault) the jack wasntvman enough to cope with the ground on the side of the road. They suggested I reverse down the main highway south of Canarvon to find solid ground .. and the front of a road train no doubt. The local tyre garage came out to fix it and suggested we needed to check all tyres once they'd replaced the puncture The tyre garage found the left front tyre had been over inflated and suggested it be replaced. Cruisin refused We then drove all the way to Exmouth where they found the tyre could have burst anytime!
A deeply unsatisfactory experience lots of lost days in my trip
After the 3rd breakdown I switched to Maui whose German RV was faultless
we were absolutly lucky with cruisin mororhomes- thank you

Reply from Cruisin Motorhomes - Perth
Excellent experience with Crusiin, looked after well by UsamaGood to drive. Met our needs very well.

Reply from Cruisin Motorhomes - Perth
We really had a good experience with Kind staff and fully equipped motorhome.

Reply from Cruisin Motorhomes - Perth
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.