Staff Usama has professional, courtesy and helpful. The vehicle is in excellent condition in general. Driving experience on road is great. Just a few recommendations for improvement, which the leng... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Service was outstanding, I will be highly recommending Cruisin. Ahmed and Usama should get a pay rise from Cruisin Motorola's. They went out of the way helping us booking user and hotel too.
Great campervan. Went for 6 birth deluxe. Campervan came spotless and clean. Worked so well for our 21 day trip up north to Broome and kununarra. Very reliable. Great service from the cruisin team. Qu... See more
Easy pick up, all features explained at pick up. Worth the price, comfortable & packed with everything you need. It’s got everything other than a washing machine. Will definitely book again on our nex... See more
Company replied
Company details
Written by the company
Cruisin’ Motorhomes is an Australian, family-owned campervan hire company, helping travellers discover Australia in the best way for over 27 years! Our friendly reservations team is dedicated to assisting you in choosing the perfect campervan, and provide their expertise on customised travel itineraries for your ultimate Australian road trip! Our diverse range of high end campervan and motorhome models sleep between two and six people, catering from couples to groups of friends and families. Our vehicles are quite luxurious, well designed and include amenities that offer great comfort and convenience so you can consider your motorhome to be your “home away from home!”: get your own kitchen, bathroom, and cosy space to unwind after a day of adventure. Cruisin' Motorhomes offers motorhome hire and campervan hire along the East and West coast of Australia through branches in Perth, Cairns, Brisbane, Sydney, Melbourne, and Hobart in Tasmania. With unlimited kilometres, 24/7 Roadside Assistance and a fully equipped motorhome, you'll have everything you need to explore breathtaking beaches, vibrant cities, hidden gems and unforgettable experiences while enjoying the flexibility to travel at your own pace. Wherever you want to go, travel in style with Cruisin’ Motorhomes. So, what are you waiting for?
Contact info
Kingscote Street 5, 6105, Kewdale, Western Australia, Australia
- 1300664485
4.8
Excellent
661 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 7% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The pick up process needs to be better
The pick up process needs to be better.
I was told to pick up at 10 so planned trip around that time. I did the ‘pre-booking’ process to ensure quick pick up. However, we arriving there was 6 - 7 groups already there waiting.
I had to wait an hour before being served to then only find out the van wasn’t ready. Super disappointing.
I then had an issue with the van which I had to drive back to the pick up place to be rectified. Ended up getting home at 2. I was refunded $70 for the return / fix, but 4 hours later I could finally leave for our trip.
Overall, van was ok! But I can book vans from anywhere. So the difference with other operators being pick up and service. To be honest, given the van not being ready and causing delayed start, I’d probably go with another operator for next trip.
April 10, 2026
Unprompted review
Reply from Cruisin Motorhomes - Perth
Hi Dean, thank you for your feedback and we're sorry for the delay during pick up and we hope to make it up to you next time. We hope to see you again in the future!
Had a great experience at cruisin…
Had a great experience at cruisin motorhomes perth. Very affordable prices. Car/linen was in very good condition and staff are very friendly. Highly recommend
April 8, 2026
Unprompted review
Reply from Cruisin Motorhomes - Perth
Thank you for your kind words, David!
Great van and great service.
April 7, 2026
Unprompted review
Reply from Cruisin Motorhomes - Perth
Thank you so much Glen.
Reply from Cruisin Motorhomes - Perth
Thank you, Peter!
Amazing trip
I lovee the convenience of the vehicle and its amenities. Everything worked so well. All instructions were clear and we had no issues.
April 7, 2026
Unprompted review
Reply from Cruisin Motorhomes - Perth
We're so happy to hear you had a great time on the road 😊
Very good experience
Very good experience! Good Service, good camper-van and everything went very good.
April 4, 2026
Unprompted review
Reply from Cruisin Motorhomes - Perth
Thank you, Jessica 😊
Very friendly staff and good equiped…
Very friendly staff and good equiped motorhome. Good road site service as we had a crack in the windscreen.
The only thing, you could provide a little bit better camping equipment.
Overall a great experience!
April 1, 2026
Unprompted review
Reply from Cruisin Motorhomes - Perth
We appreciate your review Stefan, thank you 😊
The Caros Running very Good Point the…
The Caros Running very Good Point the Support was very helpful. Many thanks to the team.
March 31, 2026
Unprompted review
Reply from Cruisin Motorhomes - Perth
Thank you 😊
We had a very easy and wonderful time…
We had a very easy and wonderful time with the motorhome from Cruisin. The staff was very friendly and the return and pick up were quick and easy.
March 31, 2026
Unprompted review
Reply from Cruisin Motorhomes - Perth
Thank you for your wonderful review, Chiara 😊
Great service
Great service, Kind Customer Support, we didnt run into any Problems so we can‘t say anything about Service when confronted with issues but the motor home was great!
March 31, 2026
Unprompted review
Reply from Cruisin Motorhomes - Perth
Thank you very much, Bianca 😊
Everythings went well
Everythings went well. The motor home was in perfect condition, very new brand car.
March 28, 2026
Unprompted review
Reply from Cruisin Motorhomes - Perth
Thank you so much David 😊
Great experience
March 27, 2026
Unprompted review
Reply from Cruisin Motorhomes - Perth
Thank you, James!
Had an excellent experience and it was…
Had an excellent experience and it was so easy to camp anywhere. The set up was easy as well
March 23, 2026
Unprompted review
Reply from Cruisin Motorhomes - Perth
We appreciate your kind words! Thank you very much 😊
Everything was perfect!
Everything was perfect. The camper is in very good condition. Drop off also within any problem. Staff very helpful especially Usama
March 27, 2026
Unprompted review
Reply from Cruisin Motorhomes - Perth
Thank you, Kamil 😊
Reply from Cruisin Motorhomes - Perth
That's so good to hear, thank you 😊
We had a great experience with Cruisin…
We had a great experience with Cruisin Motorhomes.
March 27, 2026
Unprompted review
Reply from Cruisin Motorhomes - Perth
Thank you, Roland 😊
Reply from Cruisin Motorhomes - Perth
Thank you very much, Pietet 😊
Great experience
Great experience. Cruisin have been very compréhensive and help us find a solution with the bad weather conditions. Thank you very much
March 27, 2026
Unprompted review
Reply from Cruisin Motorhomes - Perth
Thank you Lea, we're so glad we could help 😊 We can't wait to see you again.
Great choice for me to booked this…
Great choice for me to booked this campervan with cruisin motorhome. Modern van. Comfortable and very smooth to drive. We enjoy the time having this little home of us. Thanks team
March 26, 2026
Unprompted review
Reply from Cruisin Motorhomes - Perth
Thank you so much for choosing us! 😊 We hope to see you again soon!
My experience is so good on my trip…
My experience is so good on my trip with my friends . We love driving the van. It is our first time to driving it . We really love it..
March 26, 2026
Unprompted review
Reply from Cruisin Motorhomes - Perth
So happy your first experience was great 😊 We can't wait to see you again!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.