criptointercambio.com Reviews 16

Locked my money from exodus will not release it complete scammers.

Forensic Source Group stepped in and handled my situation with Crypto Intercambio and my delayed withdrawal. The process was made simple after a long wait.

This exchange CIC Exchange is a total fraudulent site. They held funds claiming fake Blockchain fees. Then customer service totally acknowledges a fake Blockchain email (verified by Blockchain as no affiation). Still no release of funds since August 1 which were also never transmitted. Certainly appears to be a total Scam site. Made 2 withdrawals 1 for USDT 3 mil, 1 for 3 BTC. Won’t release even my BTC. I believe the USDT was a scam ICO. Customer claimed to escalate internally but have since ghosted me. Stay away.

I didnt think I would ever get scammed but these guys are something had to report to Roselane(G.P)

It has now been over a month, and my !!! $300,000 !!! is still locked with no clear explanation!

I exchanged USDT for ETH using Criptointercambio. Prior to the transaction, I verified the funds through an AML service immediately after receiving them from another exchanger — two days before making the transfer. At that time, everything was confirmed to be clean. However, after transferring the funds to Criptointercambio, they were frozen without any reasonable explanation.

This is a significant amount, and I complied with all KYC requirements, providing the necessary documentation. However, more than a month has passed, and I still have not received any concrete details regarding the resolution or timelines.

Moreover, Criptointercambio claims that I agreed to certain terms, but I was never presented with any terms or conditions to sign, which feels like an attempt to shift responsibility away from them.

I am left without access to my funds, and the value of my holdings has dropped significantly due to the delay. I still have no understanding of when or how the situation will be resolved.

If this matter is not addressed in the next few days, I will be forced to escalate it by contacting regulators, posting reviews on various platforms, and seeking legal advice.

Email to find transaction: nexusway7 at gmail.com

Exchanged 23K in July, they have requested KYC, i have provided all the details and KYC. Since there i did 100 replies on email but they have same answer, "We will update you".
Great service, they legally or not legally scam u easily.

Scam Company, creating multiple profiles due to her beautliful reputation.

They stole funds without any information

i really want to trust this company will do good by their word and give me my funds, my entire family's networth is in there and its been 3 days 12/21/24 since i swapped ..i haven't gotten any word back. I emailed them and they helped me and told me they'll get back with an update..Lord i really hope this works or there goes my family. please help criptointercambio

Hello Everyone

I used EXODUS for 3 years to exchange and send coins.

On April 13, 2023, I decided to do 9 swaps to exchange $350,942 USDT for BTC, ETH and Monero.

8 swaps out of 9 have not been executed, swap status is pending and please contact support.

I passed that damn KYC.
Providing a statement from a bank account that has already been closed, it cost me a lot of trouble to get the documents for 2021 on the account which has already been closed.
For a week, they just keep quiet, saying that the case is under review!, All requirements have been met, they refer to the rules which they themselves have invented.
If they do not return the funds I will publish the details.

Lost $4000 worth of Matic and did not receive my exchange from them. Used the correct exchange wallet address and still (1 month) have not received my exchange. It's a scam.

I needed to make several exchanges and decided to use Criptointercambio since my friends recommended me this platform. I didn’t regret because it was a great experience. By the way, customer support is awesome!

So to be honest the customer support is not 24/7, but they do exist and they take care.
i had a failed tx and already thought, that this company is a scam, but it turned out to have been a technical problem and after a few emails/days all my funds got refunded

Just used this service for the first time for exchanging BTC to DOGE! The very first thing that blew my socks off was the absence of any commission. Also, have to say that it is really fast and handy — the interface is intuitive even for a beginner. And for those who treasure their anonymity, no registration required.
So if you’re thinking of whether to use it, the answer is YES! I will certainly use Criptointercambio again.

Happy I gave this exchange a try. Rates are really the best.

No KYC and registration - awesome! My exchange was finished fast. Thanks!