Cryptorino Reviews 440

Placed a few bets and everything went through smoothly. Nice to have both casino and sports in one place without issues.

The fact that i didnt need to verify anything just to start playing is a huge W.

I’ve been using it mainly for live casino and it’s solid. Evolution games run smooth, no lag at all. Even during peak time it works fine. That’s important for live games.

This VIP manager actually reached out which i didnt expect. The whole experience felt like premium....

I had a small issue with a deposit and support fixed it in like a minute. Real people, fast replies, no copy paste nonsense. That alone makes me stay.

VIP support actually feels VIP lol not just a name.

Was a loyal customer for over 6 months doing sports bets. Got a email last night asking for KYC provided it and woke up to this email Hi,

Thank you for sending the required documentation over.

As we have now received the requested documentation and verified your identity, we were able to complete our investigation of your sportsbook activities.

It was concluded that your sportsbook activity breaches our Terms and Conditions and your account will be closed as a result.

Please note that you have already withdrawn funds in excess of your most recent deposit. Therefore, no further withdrawals will be possible. The account will be permanently closed.

If you have any questions, we are happy to answer them but the decision on the matter is final.

Best regards,
Cryptorino Support Team

Ticket ID: 68VVJY

I had £2.5k in my account and they are ignoring me on live chat and telegram STAY AWAY

Deposited money on Saturday and was told they couldnt deposit it and they would issue a crypto refund! Its now Tuesday and still no refund with zero communication!

I have now instructed my lawyers to pursue for damages

Case ID: 303QNI

Deposited 150$ and they didnt credited my account and no refund.Beware, they are scammers.

Winning too much, so they are going to make it impossible to withdraw. It is an anonymous crypto casino, look at what they are asking:

Hi,
===

We hope you are well.

Your recent betting behaviour has been flagged as suspicious and as a result of this, we are carrying out an internal investigation into the matter.

For us to be able to conduct a full investigation, we require some documentation from you.

Please provide us with the following:
- Proof of Identity (government issued, has to be valid)
- Proof of address (no older than 3 months, ideally a utility bill)
- Selfie with your ID, showing both the ID and your whole face clearly

Please ensure that the document is seen fully in the photo and it shows all the relevant information clearly.

It is not possible to withdraw funds from your account until we have received the required documentation to a satisfactory level. If we don’t receive documentation from you in 7 days, we will close your account.

Should you have any questions, don’t hesitate to contact us.

Looking forward to hearing from you soon.

Best regards,
Cryptorino Support Team

Ticket ID: 6RK2GH

I submitted by request for withdrawal and received a confirmation within seconds. It was on my cold storage within minutes. Their process is automated so I'm happy with that.

Unfortunately, I cannot recommend this casino.

I was promised a bonus with a 10x wagering requirement (€200 deposit → €100 bonus). After I had already wagered several hundred euros, the bonus was suddenly canceled with the explanation that it was only valid if the real money was completely lost. This condition had not been communicated beforehand.

I also requested that my account be closed. Two days later, the account is still active, and I can log in. Support is simply stalling me without offering a clear solution.

Overall, I find the communication opaque and disappointing. I would advise other players to read the bonus terms and conditions very carefully and to be cautious.

Got my refund that I was anxiously waiting 8 days for, also got a cash back bonus of 5% on the losses from week before. Besides from the long wait for a refund, I can say that cash out is a speedy process, and have nothing bad to say about the gaming as sometimes you win sometimes you lose

Cryptorino is very good platform but I have been told many times to them in cs that no limit city is not fair enough there RTP is not the same which they're claiming right now I play spin's of 40 dollar and got 0.000000000.. another thing when you are playing there crash game it will force you sometime to keep your bet and when you are cancelling the bet it will say user block ... Totally useless

Games are good, pays are rare, customer support extremely lacking

Appalling service, appalling reward system, absolutely revolting how poorly the staff deal with any issue or complaint no matter how politely the issue is raised. Pure gas lighting, no way of confirming bonus history and it activity just taking their "word" for it. Despite mountains of evidence proving otherwise. Sister site betpanda is just as bad.. stay away people unless you don't care about rewards for loyalty and don't mind being spoken to like garbage by the staff. If I could give a negative star review I would.

Absolute Betrug, ich kann nicht auszahlen, live Chat Support wurde auch deaktiviert, (
******
Hmm...
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There's been a small hiccup with your withdrawal. But worry not, our dedicated 24/7 chat support is here to assist. Simply provide them with the reference code 1291633 and they'll get to the bottom of the issue in no time.) wie soll ich Support live Chat kontaktieren, wenn Sie deaktiviert haben???

worst platform to play . they blocked your funds and give lame reasons . dont play anyhow