Crystal Plates Reviews 61

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

My plates needed replacing after just over 2 years as the letters/numbers were servely mottled (I only ever wash my vehicle myself, with safe products). When I contacted Crystal Plate about this I rec... See more

Rated 5 out of 5 stars

After ordering some plates from another company and having them never turn up even after many many emails I decided to forget about it and order from crystal plates instead. They took about 4 days to... See more

Rated 5 out of 5 stars

Ref Order 1808 Absolutely fantastic service and communication by Crystal Plates and great value for money! My 3D M Sport Neon Plates with Black Gel look amazing. Don’t hesitate to purchase from these... See more

Rated 1 out of 5 stars

Needed plates in a hurry so chose express delivery (no obvious timescale quoted) - Chased up and told 48 hrs not incl weekends - this would mean due first thing Monday morning - needed by 1030... See more

3.5

Average

TrustScore 3.5 out of 5

61 reviews

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Rated 5 out of 5 stars

Amazing quality

Amazing quality, I’ve had 2 sets of plates from them now. Fairly priced.
The communication is excellent, couldn’t ask for anything better!

June 11, 2023
Unprompted review
Rated 1 out of 5 stars

STAY AWAY, CHEAPEST ISNT THE BEST

The backing for the front plate was pealing on delivery, rear plate was completely different shape to the front plate, when I contacted them about this issue they were extremely rude, late responses, and 0 intention to solve my problem that they created, 100000000% do not recommend stay away

May 10, 2023
Unprompted review
Rated 5 out of 5 stars

Great company

I’ve bought a couple of plates off Crystal plates now and been happy each time great quality and look amazing and speedy delivery

December 28, 2022
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking service !!!

Absolutely shocking service, ordered a set of plates on the 26th November, had to chase after 4 days as no dispatch details, then they dispatched via Evri (that’s another story……). Nothing arrived so chased, they offered to redo the plates and send via parcel force……nothing arrived so have asked 5 times for a refund, so as it stands currently, no plates, no refund, no comms and it’s now 21 days since ordering the plates! Avoid this company at all costs

November 26, 2022
Unprompted review
Rated 5 out of 5 stars

Can’t fault them

Searched through so many companies until I found this won’t and really cannot fault them. Plates came just how I wanted them. It was that fast of a delivery I didn’t think it was actually them :)

November 17, 2022
Unprompted review
Rated 4 out of 5 stars

They are legitamte, just slow lol

They're not scammers, buttttt....They do take long with delivery. Took 2 and a half weeks for my order to come through. But, it still came and i appreciate the low cost due to this. If you want faster delivery then pay more and go elsewhere.

October 5, 2022
Unprompted review
Rated 5 out of 5 stars

Shop with confidence

What can I say except shop with confidence, very high quality plates delivered on time even with the postal disruptions.Great price and VERY WELL packaged with good communication throughout the process. 5 stars for sure.

October 29, 2022
Unprompted review
Rated 5 out of 5 stars

GREAT COMPANY

Had an awful experience with another company (nextdayplates.co.uk)… CRYSTAL PLATES came to the rescue and delivered just in time for my daughters birthday 🥳! Outstanding customer service and plates were fabulous! You did a great job 👏 Thank you so much 😊

October 2, 2022
Unprompted review
Rated 1 out of 5 stars

Too little too late

Needed plates in a hurry so chose express delivery (no obvious timescale quoted) - Chased up and told 48 hrs not incl weekends - this would mean due first thing Monday morning - needed by 1030am for special journey.

Didn’t arrive until later in the afternoon (and they put wrong name on package even though correct in order!). Got half price of delivery refunded but no good as missed reason needed plates.

Contacted them again and so far no response after several days incl chasing up.

Plates ok although little bit ragged at edges way been trimmed so not really worth price and delivery too slow - ordered alternative plates from another supplier and had them inside 24 hrs.

Would not recommend crystal plates.

July 22, 2022
Unprompted review

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