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Crystal Ball Markets Reviews 162

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TrustScore 4.5 out of 5

4.5

Finance Broker
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Review summary

Created with AI, based on recent reviews

Considering 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly nature of the platform and website, finding them easy to navigate and efficient for trading. Many also highlight the exceptional customer service, noting the staff's helpfulness, responsiveness, and professional approach in assisting with various inquiries and issues. However, some people were dissatisfied with the customer service, describing it as poor or unresponsive. A few other people also felt that the trading platform was not user-friendly or was difficult to use, with one person specifically mentioning unfamiliarity with the MT7 platform.

What people talk about most

User experience

People report positive experiences with user experience. Many customers praise the platform's beautiful... See more

Customer service

Reviewers mention positive feedback about customer service. Customers frequently praise the support team for... See more

Service

Clients share positive opinions on service, with many considering it one of the best brokers in the trading... See more

Website

Customers consistently note positive experiences with the website and trading platform. Many reviewers praise... See more

Staff

Customers had positive experiences with staff. Many reviewers praised the customer service team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There are many no deposit bonus out there but crystal ball by far out pace the rest, you can do simple task to earn credits which you can then trade with, any profits earned is then (fraction) withdra... See more

Rated 5 out of 5 stars

The financial broker offers a variety of trading services like how a pro broker should. From prop firm accounts to no deposit account and the real trading accounts where you can easily adjust the leve... See more

Company details

  1. Finance Broker

Written by the company

Crystal Ball Markets provides an online platform for traders to trade Currencies, Agricultural Commodities, Metals, Energy, Stocks/ Shares, Indices, Cryptocurrencies and Options. We provide you with the best trading conditions to succeed, so we can earn spreads/commissions in the process (as applicable to your type of account). We have been in the market for over 15 years, doing mostly private portfolio and wealth management. We opened up to the public in 2020 with our brokerage services. We are currently registered in St. Vincent and Grenadines, and in the process of expanding into other major financial regulatory jurisdictions. All trades are executed through regulated Tier 1 liquidity providers in Europe.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

162 reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Wonderful trading experience.

I had a wonderful experience trading with Crystal Ball Market prop trading. Conditions are awesome and terminal is unique and very easy, especially the ability to trade in a web browser is very easy and enjoyable.

June 19, 2025
Unprompted review
Rated 1 out of 5 stars

Don't waste your time with these clowns....

I though for sure I had seen horible trading platforms, but theirs is top notch horible and disgusting

got an account and I still don't know how a trade is placed on their so called 'platform'...

it's better you give your money to the poor or pay for OnlyFans than waste it trading with these clowns 🤡 🤮

June 21, 2025
Unprompted review
Crystal Ball Markets logo

Reply from Crystal Ball Markets

Hello Esome,

Thanks for sharing your thoughts.

A user's manual was included in both the welcome email you received after signup, and our platform mailbox, for your convenient reference. We have sent it again to your mailbox.

So sorry to hear about your confusion. Our support team is always available 24/7 to assist with any queries you may have regarding how to place a trade on our platform.

Best Regards,
Support Team

Rated 5 out of 5 stars

Excellent Service

I'm really impressed with this prop firm! It's quickly becoming one of the best in the industry. I've been using it and have had a seamless experience so far - no complaints whatsoever!

June 21, 2025
Unprompted review
Rated 5 out of 5 stars

Crystal Ball Markets: The Life Changer

Crystal Ball Firm has been an exceptional experience for me. Their platform is user-friendly, and the support team is incredibly responsive and helpful. I appreciated the detailed feedback provided during the evaluation process, which helped me improve my trading strategies. The firm offers a transparent and fair funding model, making it accessible for traders at different skill levels. The customer service team is knowledgeable and always ready to assist with any queries

June 16, 2025
Unprompted review

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