Polite, friendly and accommodating team, from booking to site visit. Massive respect to Andrew for driving 2.5hrs to complete a fairly quick fix of a faulty component. All to accommodate my nee... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Grant arrived, went through the process and gave opportunity to ask questions and consider the best way to run the cables and fit the charge point. He was thoroughly professional at all times. He comm... See more
Company replied
Superb job done by Bart. I was a bit nervous how our first EV home charger installation would go, but I didn't need to be as Bart was very professional, polite and tidy (even hoovering up indoors and... See more
Company replied
Grant spent the full day at our home installing our charger. Excellent equipment and very well thought out installation leaving an extremely neat finish. Grant explained everything about the app and m... See more
Company replied
Company details
Written by the company
With over 35 years in the industry, Crystal EV Charging, Part of Crystal Electronics Ltd Family has taken pride in offering the highest head-of-class Electrical Installations, Solutions and Maintenance packages in the industry. Experts in the areas of………. Electric Vehicle Charging Units Alarm systems CCTV Door Entry Commercial Screen Signage IRS systems Data Networking Electrical Digital TV installations Crystal EV Charging are one of the few companies with sufficient work force scale to manage the rapid transition from fossil fuels to Electric Vehicle (EV) charging. We can strategise, plan, install, maintain, manage different payments including those for field based colleagues, whilst providing monthly reporting to enable further cost savings, & install any charger brands that you request. We have a 35 year history of mobilising large teams of electrical engineers to deliver programs of work, managed by an internal team of qualified project managers and field based QSs. We’ve been investing in preparing our (100 plus) team of field based engineers and QS’s for the future exponential growth in EV. At Crystal Electronics Ltd Our licenses rang from NIC-EIC, IOSH, SSIP, CAI, CHAS, Trust Mark and Safe Contractor Approved, and many more.
Contact info
4 titley bawk avenue, NN6 0LA, Northampton, United Kingdom
- 01933 226410
- marketing@crystalevcharging.co.uk
- crystalevcharging.co.uk
4.7
Excellent
130 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Conor B was excellent. Courteous, efficient and explained everything clearly.
April 17, 2026
Unprompted review
⭐️ Review for Grant
⭐️ Review for Grant – EV Charger Installation
Grant recently installed my new EV charger and I honestly couldn’t recommend him more highly.
From the outset he was professional, clear and straightforward. Communication was excellent, he turned up exactly when he said he would, and the whole installation was carried out efficiently and to a very high standard.
He took the time to explain everything properly, made sure the setup was working perfectly before leaving, and left the area clean and tidy. The finish is neat and well thought through — you can tell he takes real pride in his work.
Thanks
Dale
March 2, 2026
Unprompted review
Grant installed my ev charge point on…
Grant installed my ev charge point on my garage. Looks good 👍
Explained the app and made the whole thing very straightforward
Top job, top guy
February 7, 2026
Unprompted review
Quality installation by a top class installer.
We had an OHME EV charger installed by a gentleman named Bart. He was extremely professional and very knowledgeable about electrical safety and how important it is to ensure everything was done absolutely correctly.
He worked methodically, cleanly and very efficiently. His attention to detail and his manners towards us was refreshing, a real tradesman who cared about the end result.
I would highly recommended this firm and in my first hand experience I'd highly recommend Bart.
January 30, 2026
Unprompted review
Top job
Polite, friendly and accommodating team, from booking to site visit.
Massive respect to Andrew for driving 2.5hrs to complete a fairly quick fix of a faulty component. All to accommodate my need for a weekend appointment. Great service all round 👍🏻
A special mention for Bart, who provided support with the portal from a remote location, just to double check that the Ohme device was functioning correctly. The extra mile as we didn’t have a way of checking on site. Top job, guys 👍🏻
Thank you!
November 22, 2025
Unprompted review
Reply from Crystal EV Charging
Hello Mr Andrews, Thank you for your review, we really appreciate it, glad your happy with your quick fix. We don't just do EV ! please take a look at our brochure here - https://designrr.page/?id=442749&token=3189034618&type=FP&h=3332
Please get in touch if you need any other services.
Very efficient and helpful service
David dealt with my query and request very efficiently, in fact I received the documentation I requested super-fast. Thank you David and Crystal Electronics.
November 14, 2025
Unprompted review
Reply from Crystal EV Charging
Hello Rowena, Thank you for your review, we really appreciate it, glad your happy with your query result. We don't just do EV ! please take a look at our brochure here - https://designrr.page/?id=442749&token=3189034618&type=FP&h=3332
Please get in touch if you need any other services.
I was frustrated early this morning…
I was frustrated early this morning weekend but little did i know an angle was on the way. Steve gave me a speed lightening response today.
My light is up again. I call him the weekend angel.
Today would have been hurrible if Steve didnt come. Staying 2 days without light would be hurrific. Thanks steve.
November 8, 2025
Unprompted review
Reply from Crystal EV Charging
Hello Luke, Thank you for your review, we really appreciate it, glad your happy with your repairs. We don't just do EV ! please take a look at our brochure here - https://designrr.page/?id=442749&token=3189034618&type=FP&h=3332
Please get in touch if you need any other services.
Steven and Becky were absolutely…
Steven and Becky were absolutely brilliant.Explained everything to us before they started work..very polite and professional..even moved my furniture for me and put it back..can not praise them or the service enough.thank you
October 18, 2025
Unprompted review
Reply from Crystal EV Charging
Hello Tracey, Thank you for your review, we really appreciate it, glad your happy with your install. We don't just do EV ! please take a look at our brochure here - https://designrr.page/?id=442749&token=3189034618&type=FP&h=3332
Please get in touch if you need any other services.
Car Charger
Grant the engineer was excellent. He was very patient and explained things well throughout the visit. 10/10
October 9, 2025
Unprompted review
Reply from Crystal EV Charging
Hello Scott, Thank you for your review, we really appreciate it, glad your happy with your install. We don't just do EV ! please take a look at our brochure here - https://designrr.page/?id=442749&token=3189034618&type=FP&h=3332
Please get in touch if you need any other services.
Andy was great
Andy was great - he didn’t just get the job done, but he suggested better ideas for where the EV charger could be and how it would work for me. Great firm, fab service!
September 26, 2025
Unprompted review
Reply from Crystal EV Charging
Hello Joe, Thank you for your review, we really appreciate it, glad your happy with your install. We don't just do EV ! please take a look at our brochure here - https://designrr.page/?id=442749&token=3189034618&type=FP&h=3332
Please get in touch if you need any other services.
No response to my email
No response to my email.
So frustrating when companies do not respond to your email.
September 25, 2025
Unprompted review
Reply from Crystal EV Charging
Dear Daniel,
Thank you for your feedback. This is not the level of service we aim to deliver, and we will review this matter promptly to ensure emails are responded to in a timely manner.
To help us deal with your enquiry as quickly as possible, please send future correspondence to Sales@crystalelectronics.co.uk.
Best regards,
Stacey Howell
Andy has been great at doing the…
Andy has been great at doing the repairs. Staff is really helpful. My issues are solved. Great Customer Experience. Well done!!!!
September 19, 2025
Unprompted review
Reply from Crystal EV Charging
Hello D Y, Thank you for your review, we really appreciate it, glad your happy with your repairs. We don't just do EV ! please take a look at our brochure here - https://designrr.page/?id=442749&token=3189034618&type=FP&h=3332
Please get in touch if you need any other services.
Absolutely faultless installation and…
Absolutely faultless installation and process was explained from start to finish. Highly recommend Crystal.
August 13, 2025
Unprompted review
Reply from Crystal EV Charging
Hello Rob, Thank you for your review, we really appreciate it, glad your happy with your install. We don't just do EV ! please take a look at our brochure here - https://designrr.page/?id=442749&token=3189034618&type=FP&h=3332
Please get in touch if you need any other services.
i am an existing customer of eo but had…
i am an existing customer of eo but had a problem with getting back into my account and the eo support yeam were brilliant at getting me reconnected
August 8, 2025
Unprompted review
Reply from Crystal EV Charging
Hello Steven, Thank you for your review, we really appreciate it, glad your happy with your result. We don't just do EV ! please take a look at our brochure here - https://designrr.page/?id=442749&token=3189034618&type=FP&h=3332
Please get in touch if you need any other services.
Job 170939
So far, so good. The installer was brilliant and very courteous. We haven't got the electric vehicle yet so we'll have to see the operation and if it all works then.
Hopefully the refund of a switch not needed will come soon!
August 6, 2025
Unprompted review
Reply from Crystal EV Charging
Hello, Thank you for your review, we really appreciate it, glad your happy with your install. We don't just do EV ! please take a look at our brochure here - https://designrr.page/?id=442749&token=3189034618&type=FP&h=3332
Please get in touch if you need any other services.
Instal fast and high quality
Instal fast and high quality. All on time as well
August 6, 2025
Unprompted review
Reply from Crystal EV Charging
Hello Mr Vincent, Thank you for your review, we really appreciate it, glad your happy with your install. We don't just do EV ! please take a look at our brochure here - https://designrr.page/?id=442749&token=3189034618&type=FP&h=3332
Please get in touch if you need any other services.
The fitter was nice and pleasant was…
The fitter was nice and pleasant was helpful and did an excellent job
August 4, 2025
Unprompted review
Reply from Crystal EV Charging
Hello Geoffrey, Thank you for your review, we really appreciate it, glad your happy with your install. We don't just do EV ! please take a look at our brochure here - https://designrr.page/?id=442749&token=3189034618&type=FP&h=3332
Please get in touch if you need any other services.
Great job by Grant
Great job by Grant. Very neat and efficient. Always helpful with any questions I had.
July 29, 2025
Unprompted review
Reply from Crystal EV Charging
Hello Thomas, Thank you for your review, we really appreciate it, glad your happy with your install. We don't just do EV ! please take a look at our brochure here - https://designrr.page/?id=442749&token=3189034618&type=FP&h=3332
Please get in touch if you need any other services.
Excellent service
The installer was polite on time and knowledgeable about the installation.
He answered all my questions and allayed any concerns I had. I would definitely recommend the company for a prompt service and friendly staff.
Thank you
July 28, 2025
Unprompted review
Reply from Crystal EV Charging
Hello Janet, Thank you for your review, we really appreciate it, glad your happy with your install. We don't just do EV ! please take a look at our brochure here - https://designrr.page/?id=442749&token=3189034618&type=FP&h=3332
Please get in touch if you need any other services.
Top notch install
From post install to install it’s been a dream.
Grant arrived on site explained the full situation and methodology of the job at hand.
He installed the system the way I wanted and had no grievances about doing it.
Even hoovered the garage floor after himself which was not required.
5/5 fully recommend
July 25, 2025
Unprompted review
Reply from Crystal EV Charging
Hello Colin, Thank you for your review, we really appreciate it, glad your happy with your install. We don't just do EV ! please take a look at our brochure here - https://designrr.page/?id=442749&token=3189034618&type=FP&h=3332
Please get in touch if you need any other services.
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