Crystal Health & Beauty Reviews 

462
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide variety of high-quality natural products available online alongside the exceptionally fast delivery services. People note that orders arrive promptly, often within a couple of days, and are always securely and safely packaged. However, some customers also noted their strong appreciation for supporting a family-run business offering consistently great communication. Consumers frequently highlight the helpful health advice provided by the team and express enthusiasm for placing frequent repeat orders. Reviewers often mention that websites are exceptionally easy to navigate and online transactions are smooth and completely trouble-free.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the effective results and natural... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting exceptionally fast and... See more

Quality

Users describe widespread satisfaction with the exceptional quality of the products, highlighting that items... See more

Service

Customers report extremely positive experiences with service, highlighting promptness, efficiency, and... See more

Order

Reviewers mention positive feedback about order experiences, highlighting fast delivery and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been ordering from Crystal health and beauty since they opened their business. I have always had great customer service from them and if there is ever an issue with my order its always resolved... See more

Rated 5 out of 5 stars

Another great haul from this company well packet. Great items and size..look forward to using them will leave more feedback after use of items, Apple cider vinegar, magnesium , Celtic sea salt and... See more

Rated 5 out of 5 stars

What an amazing company.. so many insightful natural products, lots of information, easy to navigate/use website and incredibly fast and seamless delivery. This was my first order to set me on my way.... See more

Rated 5 out of 5 stars

Hello - after speaking to Crystal Health I showed the problem - which has been rectified - I withdraw my 1 star and offer 5 stars for how quick they sorted the problem- I should of spoke to them 1st

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Health and Beauty Shop
  3. Herb Shop

Written by the company

Here at Crystal H&B we strive to produce high-quality holistic health and beauty products, sourcing the best organic and natural ingredients to cater to all your needs. Not only do we produce our products in small batches to ensure the highest quality, we also host independent entrepreneurs who have the same vision as us when it comes to health and self-care. We have also sourced the best wholesale items from bigger companies if you can’t find what you need please get in touch.


Contact info

4.9

Excellent

TrustScore 5 out of 5

462 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(462)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery came within days

Delivery came within days
Great packaging on delivery also how each of my items were packaged
Amazing products on this website
Have recommended to friends and family already.

March 10, 2025
Rated 5 out of 5 stars

Silver Colloidal.

Very pleased with my purchase. Arrived early. Well packaged & undamaged. I will be ordering again. A very good seller. I will also be recommending this seller to family & friends. 10 out of 10.

March 4, 2025
Rated 5 out of 5 stars

Prompt delivery as always

Prompt delivery as always. I’ve used this product for a couple of years now. It’s great for little cuts, stye on the eye, sore throat if you catch it early. Blemishes on the skin. It’s my go to for a lot of things.

February 24, 2025
Rated 5 out of 5 stars

Excellent quality and service

I’ve purchased colloidal silver from this family run small company many times, always have a bottle in the house. Excellent quality and fantastic service. Thank you Crystal Health & Beauty 🙏🏻

February 18, 2025
Rated 5 out of 5 stars

Excellent service

Excellent service, fast delivery. I love the soap it makes my face feel so soft and clean and will be back for more - thank you

February 10, 2025
Rated 4 out of 5 stars

my package arrived with the bottle…

my package arrived with the bottle broken,the box all banged up,the Post office said they could not do anything since it was an international parcel,I explained to CHB that a better way would be to use a plastic bottle or else a styrofoam box with a hole inside the shape of the bottle,anyway I contacted the seller and she will kindly refund me even though I can't take a photo of the box to prove it

January 7, 2025
Crystal Health & Beauty logo

Reply from Crystal Health & Beauty

Thank you for reaching out and for your feedback. I’m truly sorry to hear that your package arrived damaged – that’s never the experience we want for our customers. While international shipping can sometimes be unpredictable, I appreciate your suggestion regarding improved packaging and will take it into consideration to prevent similar issues in the future.

I’m glad we could resolve this for you, and I appreciate your understanding. If you ever need anything else, please don’t hesitate to get in touch.

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