I would highly recommend Crystal Images. We took them a custom design to engrave on a Whiskey Decanter and glasses. It turned out awesome! Great job, produced quickly, and the best price we found i... See more
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I was looking for a special gift to give my niece who just graduated from Law School. I googled the type of gift I wanted and then searched and found Crystal Images, located in the middle of the count... See more
Crystal Images always does a fabulous job engraving any glass piece I send them. They send proofs before the process but it always looks so much prettier when I see it in person. Highly recommend them... See more
After searching day after day for hours on end for the perfect Texas giveaway gift for an upcoming meeting, I finally found what I needed at Crystal Images! I would recommend their great Texas gifts f... See more
Company details
Information provided by various external sources
We supply and engrave a wide variety of gifts, awards, decorations, trophies and more. We can etch on acrylic, glass, crystal, wood, metal and leather.
Contact info
Peters Road 1915, 75061, Irving, United States
- crystalimagesinc.com
I loved the glass awards as well as the…
I loved the glass awards as well as the artwork. I loved the packaging, and the presentation. The only thing I ask next time is that you include the cleaning gloves.
October 31, 2018
Unprompted review
Crystal Images has excellent customer…
Crystal Images has excellent customer service. They were attentive, kind and knowledgeable. They delivered as promised with a great product. Our team was extremely happy with the cowboy boot trophies. They also delivered to the location as promised with no broken parts and on time. They also listened to us to reduce their packaging to help save the environment. Excellent. I would use Crystal Images again.
October 26, 2018
Unprompted review
Crystal Images Rocks
I wanted to have a glass pane etched/frosted. It would be a 1st wedding anniversary gift to my daughter and her husband. The pane was from an original sash to their newly purchased home that was built in the 40's. My plan was to have their wedding logo/crest etched into one pane of the 6 pane sash and the remaining panes would be for pictures. Kind of a Jojo chip decorative thing. I live in RI and found Crystal Images web site inviting. It is said that business goes where it is invited, and stays where it is welcome. When I reached out to Crystal Images via email I received a response within hours. I sent my pane to them and have received it back. Great communication, beautiful work, fair price, well packaged, and timely delivery. I will stay with Crystal Images! Thank You!!!!!
October 25, 2018
Unprompted review
You did a great job once again!
You did a great job once again! We use your products campus-wide and I haven't heard any complaints about your signage. They have a clean and professional appearance that I can appreciate. Customer service is top notch! Thank you
October 25, 2018
Unprompted review
The gift came out great
The gift came out great! Very impressed with the quality of work and customer service.
October 25, 2018
Unprompted review
Excellent job with product
Excellent job with product. My team was very pleased with the token of appreciation-Team coffee mugs. Will use again for awards and other items. Thank you.
October 25, 2018
Unprompted review
Crystal Images delivered a flawless…
Crystal Images delivered a flawless crystal plaque in record time. The process from beginning to end was effortless and we couldn't be happier with the finished product.
October 24, 2018
Unprompted review
They are courteous
They are courteous, helpful, and honest. All my questions were answered no matter how many times I asked the same thing. Working from a committee I did not always have all the questions I needed to ask, yet each time I called they were always pleasant. The product was exactly as described and arrived exactly when we were told it would be there. You cannot ask for much more than that.
October 18, 2018
Unprompted review
Only giving two stars because the one…
Only giving two stars because the one customer service agent was very rude on the phone. I had two or three phone calls to inquire about something and each time she acted like I was asking for the world on a silver platter.
October 17, 2018
Unprompted review
Reply from Crystal Images
We are very sorry that you had such a negative experience with us. Customer service is what separates us from our competitors, and we want to make this right. We will follow up with you regarding your experience so we can learn how to improve ourselves.
great customer service
fast, precise, reasonable prices, great customer service.
October 16, 2018
Unprompted review
AMAZING
AMAZING
Not only did they do a great job with the work, but they did it so quickly!
October 16, 2018
Unprompted review
Quality of work
The turnaround time was exceptional and even the last minute mishap with one of our plagues. The plagues looked amazing and everyone was very impressed with the quality of work that you provided.
October 11, 2018
Unprompted review
Fast and efficient and the luggage tag…
Fast and efficient and the luggage tag looks great. Thinner than my previous one and I forget where I ordered it; but still nice.
October 9, 2018
Unprompted review
Very professional and quick
Very professional and quick. Needed something completed in 48 hours. Great quality
October 5, 2018
Unprompted review
Great Company! Great People! Great Service!
I have to say, I usually don't write many reviews that are longer than a few words. I felt that my experience with Crystal Images was so good that I had to say more than usual. From my first email inquiring if they could do a custom job for me, to picking up the finished piece was an outstanding experience! They do great work, especially custom requests! I had called several places before calling CI just because they were closer to my house. At least 4 other shops couldn't tell me if they had the capabilities to do what I needed. I will never go to another shop, customer for life! I'm actually going to call now to see if they can help me again on a custom job.
October 5, 2018
Unprompted review
All around outstanding
All around outstanding. I will repeat with the business.
September 27, 2018
Unprompted review
Rocked it out fo MOK2 | Brand Strategy & Design Execution
Rocked it out fo MOK2 | B. We sent artwork and selected a piece and had it in hand "PERFECT". in 48 HRS.
September 27, 2018
Unprompted review
Great customer service
Great customer service. They were able to prepare a product that was perfect in just a matter of days. Will use them again for sure!!
September 26, 2018
Unprompted review
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