Crystal Legal Reviews 

38
•
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

No longer take phone calls been asking for an update via email many times only to be completely ignored useless!

Rated 1 out of 5 stars

I have been scammed by Crystallegal Ltd they have had £547.99 of HMRC money due to me HMRC told me they had sent to them and the cheque had been cashed even though Crystal knew they had gone into Liq... See more

Rated 2 out of 5 stars

Ive put a complaint in against moto novo with them after seeing a advert there seems a serious lack of what is going on apart from there allegedly taking them to court and I must not deal with or comm... See more

Rated 1 out of 5 stars

AVOID AVOID AVOID !! Please do NOT EVER use this company. I have been harrased with endless texts and phone calls claiming that I owe them money for something that was never claimed. Their staf... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Crystal Legal Services is a claims management company based in Crewe, Cheshire. Established in 2009, Crystal Legal have recovered over £50 million in financial redress for their clients. They specialise in mis-sold Payment Protection Insurance (PPI) and packaged bank account (PBA) claims.


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1.7

Bad

TrustScore 1.5 out of 5

38 reviews

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1.7

All reviews

(38)

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Rated 2 out of 5 stars

Ive put a complaint in against moto…

Ive put a complaint in against moto novo with them after seeing a advert there seems a serious lack of what is going on apart from there allegedly taking them to court and I must not deal with or communicate with moto novo this has been going on Since June last year am I being scammed ? I will be calling them

June 10, 2023
Unprompted review
Rated 1 out of 5 stars

i have been passed from the liquidators…

i have been passed from the liquidators for Chrystal Legal to Crystal clear financial .surprise surprise the letter was signed by the director of Crystal Legal .no response from the email address and postal address is po box . i suggest we pass this on to watch dog at BBC and also to HMRC

October 1, 2023
Unprompted review
Rated 1 out of 5 stars

I received a rebate from HMRC for £1240…

I received a rebate from HMRC for £1240 the cheque was sent to crystal legal which in the meantime went into administration and was handed to another company according to the citizens advice centre when l went to to sort it out. According to the citizens advice centre l was one of the lucky ones who would get my money back. I am still waiting for my money. This was last year June 2021. The citizens advice centre did say it would take quite a while for them to sort it but l think l have waited long enough.

August 27, 2023
Unprompted review
Rated 1 out of 5 stars

Crystal is holding my £997.5 illegally

The HMRC has sent my tax refund of £997.95 to Crystal Legal Services Ltd.on 22/6/22.
I haven't authorised them to act on my behalf. Crystal hasn't refunded my money so far. They don't answer the phone or the email.
I am not sure why the HMRC has sent my tax refund to Crystal Legal.

June 22, 2022
Unprompted review
Rated 1 out of 5 stars

Crystal Legal had my tax rebate june…

Crystal Legal had my tax rebate june 2022 of £293.28.
I have been unable to get through to them and I see people on here in the same situation and that Crystal Legal have gone bust.
Does anyone know if there is anything that can be done?

June 20, 2022
Unprompted review
Rated 1 out of 5 stars

Mr and Mrs shields are crooks

Mr and Mrs shields are crooks, they own other companies currently including offshore banking, Took my HMRC money without permission (crazy how the HMRC allowed this) on the 10th of July 2022 and wound the company up 17 days later. Maybe we should all call to there property or go to the national press.

December 16, 2022
Unprompted review
Rated 1 out of 5 stars

I have been scammed by Crystallegal Ltd…

I have been scammed by Crystallegal Ltd they have had £547.99 of HMRC money due to me HMRC told me they had sent to them and the cheque had been cashed even though Crystal knew they had gone into Liquidation. You could never contact then get any replies I only gave permission to them to claim the PPI tax back not my personal tax. What an appalling company I have been trying to contact them since
March 2020 when they kept sending me text messages and the straw that broke the camel's back was at the end of June this year beginning of July 2022 when I was notified they had my tax refund...

June 28, 2022
Unprompted review
Rated 1 out of 5 stars

Awaiting a payment from them since June 2022

My husband has been waiting since June for a cheque for £251.96p which was due from HMRC. They said they had posted it onto Crystal Legal Services and it had been cashed, but nothing sent to him. Cannot get in touch with them at all via telephone or e-mail - does anyone have any clue what to do now please?

June 22, 2022
Unprompted review
Rated 1 out of 5 stars

Angry

Hi
Does anyone know who is dealing with the liquidation? We have the same thing me and my husband and I both had letters in June saying we have refunds from HMRC. They have been cashed as HMRC told me this when I phoned. We want our money so are happy to tackle this problem but need information about who we contact but can’t find it.

June 21, 2022
Unprompted review
Rated 1 out of 5 stars

And that is generous!!!

And that is generous!!!! They had my cheque from HMRC in June and nothing from them ..Now I find out that they went bust,so I am now down £199.48! Thieving robbing people.
And I couldn't,t get hold of HMRC to get said cheque cancelled.

June 24, 2022
Unprompted review
Rated 1 out of 5 stars

Tax Refund

I have been told by HMRC that they sent a cheque for my tax refund to Crystal Legal about six weeks ago, cannot contact them, and have found out today that the Company is in liquidation!

August 9, 2022
Unprompted review

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