CS Connolly ltd Reviews 108

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service received, highlighting the staff's professionalism, knowledge, and helpfulness. Many people appreciate the clear communication, prompt responses, and the team's ability to explain everything thoroughly, making them feel well-informed and at ease. Consumers frequently mention the staff going above and beyond, even when unexpected issues arise, ensuring jobs are completed efficiently and to a high standard. Reviewers also note the tidy work and the practical advice offered, leading to a smooth and positive experience for various heating and plumbing needs.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the efficiency, knowledge, and... See more

Staff

Consumers consistently report positive experiences with staff. Many reviewers praise the staff's efficiency,... See more

Based on these reviews

Rated 5 out of 5 stars

Third time CS Connolly Ltd has carried out a boiler service and gas safety checks for me. Chris is really friendly and makes time to offer helpful advice. His rates remain very competitive and he phon... See more

Rated 5 out of 5 stars

We've used Chris a few times now for our annual gas boiler service and repairs. We had a problem with our kitchen sink plumbing recently and he dealt with that as well. As usual he was quick to respo... See more

Rated 5 out of 5 stars

Easy to arrange a boiler service via Chris's website. He got in touch very promptly, made the arrangements, communicated clearly, turned up when he said he would, did the job well, left everything nea... See more

Rated 5 out of 5 stars

Chris has serviced our boilers / provided gas safety certificates for a few years now. He is friendly, completely trustworthy, reliable and his pricing is super competitive We highly recommend CS Conn... See more


Company details

  1. Gas Engineer
  2. Boiler Supplier
  3. Gas Installation Service
  4. Heating Contractor
  5. Boiler and Heating Service
  6. Repair Service

Written by the company

CS Connolly Ltd is a family focused local gas and central heating business, Chris has over 17 years industry experience with British Gas plus additional time served with a large competitor. Having worked for larger companies, Chris felt his clients deserved a more personal, professional and reliable service. Now more than ever with the cost of living, customers are looking for high standards at a more competitive rate. One of our main objectives is to have our customers at heart on every job regardless of how big or small. We will always attempt to repair before having to advise on replacement. First class customer service, safety and high quality workmanship is at the forefront of everything we do.


Contact info

4.9

Excellent

TrustScore 5 out of 5

108 reviews

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Rated 5 out of 5 stars

Brilliant Customer Service

Excellent communication, high quality work, dedication and commitment to meeting customer needs and went above and beyond to help when I experienced a difficulty. Highly recommended.

April 21, 2023
Unprompted review
Rated 5 out of 5 stars

Chris came to fix our boiler

Chris came to fix our boiler, he sourced very hard to find parts, our boiler now has a new life, very efficient & dedicated, explaining everything to us, will definitely be using him again when we need a new boiler 😀

March 23, 2023
Unprompted review
Rated 5 out of 5 stars

First Class Boiler Service.

Chris arrived promptly to service my gas boiler, and carried out all works in a highly professional manner. He pointed out a couple of things that needed attention, and after a detailed explanation he fixed these at no extra cost. He cleaned up after himself, and was particular in wearing shoe protectors inside the house. I will definitely have him back to instal 2 more radiators later in the year.
Top man!

March 29, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Had our boiler serviced by Chris, really friendly and professional. Explained everything he was doing. We will continue to use Chris for all our future boiler and heating needs. Thanks again.

March 27, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

First time using Chris. Great communication, advice and service. We now have a new supplier for our boiler service etc

March 14, 2023
Unprompted review
Rated 5 out of 5 stars

Great Experience - Highly Recommend

Chris carried out our annual boiler service. Great communication throughout, very easy booking service, arrived on time, polite and very knowledgeable, left me with some helpful advice and things to watch out for. Went the extra mile and carried out some extra small bits whilst on the job which was unexpected but very appreciated. Would definitely recommend and I personally will use Chris again in the future. Great job and thanks again!

March 10, 2023
Unprompted review
Rated 5 out of 5 stars

Chris was responsive from first…

Chris was responsive from first contact, he was on time and just a nice guy who is knowledgeable and helpful! We called Chris out for a Boiler breakdown and it was fixed and he was gone again within the hour, leaving behind sound advice for going forward😀

March 7, 2023
Unprompted review
Rated 5 out of 5 stars

Great service, superb value.

We found out about Chris's new company at just the time that we were needing a boiler service (a long overdue boiler service to be honest). Chris was great; good communication; prompt; polite; and obviously very experienced and knowledgeable. I have no hesitation in heartily recommending and will definitely be using again when the time comes.

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

Friendly, professional service

Friendly, professional and punctual, right from the first phone call. Chris was really good at explaining what needed done and did a really tidy job. I would have no problem recommending Chris. Perfect service!

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

Full service and repairs

Chris carried out a full service and a couple of overdue repairs. He explained the full process of what he was doing and kept me updated with progress along the way. Also discussed options and looked for the best prices for parts should they be needed at a later date. Chris carried out his work professionally and I would definitely use his company again.

February 17, 2023
Unprompted review
Rated 5 out of 5 stars

Review and recommendation

Chris arrived on time and was tidy in his work .he was knowledgeable and his experience shows. He explained problems with my boiler in terminology I could understand without talking down to me. He was able to correct a part missing from the original installation by another company at the time of the service. He was also helpful in a family emergency and secured the house for me when he was finished . I would not hesitate to recommend his services .

February 1, 2023
Unprompted review

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