Support is very helpful. I was falsely reward banned, but support helped me get it resolved within 24 hours. I was also given a bonus for the troubles. I would highly recommend coming to big for your... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
smooth ui, instant cashouts, a lot of cases and variety of modes, also great support from Pulsed, helped a lot with the issue and didnt take too long for it to be completely fixed
Company replied
I had to contact support as I had a small bug when trying to withdraw and right away they knew what to do and got me fixed. Support answered in less than a minute as well, thank you, Carl
Company replied
I highly recommend the site! several options to have fun and with a very fair system. I was very impressed with the 24-hour support and always available
Company replied
Company details
Written by the company
Unbox your favourite Skin Today! Enjoy a free-to-play gaming experience now use code 'big' for 3 free cases.
Contact info
3.8
Great
222 reviews
Replied to 85% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just scam i won so they banned my…
Just scam i won so they banned my account -1 dont play
May 5, 2026
Unprompted review
W support as always
W support as always, always there to quickly solve your probl3ms
March 15, 2026
Unprompted review
Carl Wong was a great support and super…
Carl Wong was a great support and super helpful!
February 24, 2026
Unprompted review
Reply from CSGOBig
Hi there,
Thank you for your kind words! We’re glad to hear that Carl was able to provide great support and assist you effectively. We’ll be sure to pass along your feedback to him 😊
If you ever need anything else, our team is always here to help!
Biggest Rip Off mystery case site CSGOBIG
Biggest Rip Off mystery case site.
The semi positive:
The selected few winners are STREAMERS and Ki$$ @$$e$ that have nothing better to do then to be in the chat all day so they feel important while receiving there share of Pat's on the back and possibly some small wins from being good boys/pets, for the record, there is absolutely nothing wrong with that. There is a few players who are helpful and generally the community is friendly. If you consider that amazing and worth loosing thousand's of dollars we'll that's all you will get playing at CSGOBIG.
Updates from new gameplay and deposits this week ending 2/15/26:
Since my last reviews things have hit the bottom of the of the sink. I still made some deposits simply because I play everywhere and to reasure everyone my reviews are fair and honest so I gave Go big a Chance to show if they can be legit but they failed miserably. Not only did they respond in a combative, misleading and unprofessional way they now have 100% stripped me out of deserved rake backs, daily cases and blitz BONUSES. I have deposited well over 5k and it takes a certain level to receive some bonuses so they are earned bonuses I worked for by spending my money. Well they took everything and locked it all up completely.
To make it worse I literally won 1 of 20 to 25 upgrade spins. Which indefinitely confirms the games are rigged and the misuse of trust and responsibility of owning a platform by misleading advertising of fairness and disregarding laws about fair gaming. I won't leave out the childish tantrums they have thrown.
Another funny point is how the positive reviews they do have are nameless. Shows true authentication lol.
I'm concerned if they will still be in business in the upcoming months as they have horrible sign up policies in which my 15 year old son was able to create and account play and win 20 dollars which he cashed because the only thing they cared about was that he deposit an additional 5 dollars to his original 5 dollar deposit so that it would be 10 dollars to Insure players are not scamming them with Alt accounts. 🤣 The scammers calling player's who are tired of '-loosing on there rigged accounts scammers. Lol classic.
I would be more concerned with child gambling laws. Have fun CSGOBIG
DON'T BE A VICTIM OF RIGGED GAMING. MOVE PASSED CSGOBIG TRUST ME UNLESS YOUR UNDER 21 AMD ITS THE ONLY PLACE YOU CAN GET AWAY WITH PLAYING AT., VUT BE WARNED THAT IF YOUR CAUGHT OR ASKED FOR iD. Say bye bye to your winnings. Regardless of what you say or so they will be gone.
Thank you for reading my review and keeping yourself safe away from SCAMMERS!!!
February 15, 2026
Unprompted review
Site is absolutely rigged
Site is absolutely rigged. It amazes me how I can create 2 separate case battles with "Jinxed" enabled (lowest amount pulled wins) and on both battles, I hit multiple knives on a 10% knife case and the bot gets absolutely nothing. Odds are so crap here. Don't even waste your time or money here. There are way better sites than this crap.
February 10, 2026
Unprompted review
Reply from CSGOBig
Hi there,
We’re sorry to hear about your experience and understand how frustrating it can feel when results don’t go your way. We want to assure you that our site is not rigged. All outcomes are generated through a provably fair system, and the odds for every case, including 10% knife cases, are clearly displayed.
When creating a battle, players choose the game mode and settings themselves, including enabling Jinxed, and each roll is random and independent for both players and bots. We always encourage responsible gameplay and tools such as self-exclusion for anyone who may need them.
I highly recommend the site
I highly recommend the site! several options to have fun and with a very fair system. I was very impressed with the 24-hour support and always available
January 19, 2026
Unprompted review
Reply from CSGOBig
Thank you for your 5-star review. We really appreciate it and are glad to hear our support team was helpful.
Best regards,
Tim
CSGObig..
CSGObig... this is so good the best skin website,very good😁🤌🏼
January 18, 2026
Unprompted review
Reply from CSGOBig
Thank you for your review! We’re glad you think CSGOBig is the best skin website and are happy you’re enjoying your experience.
the best and most reliable skins website
The best skin site, offers fast and reliable support, congratulations on the work.
January 18, 2026
Unprompted review
Reply from CSGOBig
Thank you for your review! We’re glad you find our site reliable and appreciate your kind words about our support. Your feedback means a lot to us.
The best site for profits skins cs2
The best site for profits skins cs2, is my favorite, don't have a best site, fair website, very good
January 1, 2026
Unprompted review
Reply from CSGOBig
Thank you for your feedback! We’re glad to hear you enjoy using our site for CS2 skins and find it fair and reliable. Your support means a lot to us.
Hello csgobig
Hello csgobig. Só good website, can chance a big profit. I like battle game
January 7, 2026
Unprompted review
Reply from CSGOBig
Thank you for your feedback! We’re glad you enjoy our site and the case battles. Your support is appreciated.
Reply from CSGOBig
Thank you for your review! We’re glad to hear you love our site and are enjoying your experience.
Reply from CSGOBig
Thank you for your review! We’re happy to hear you think our site is awesome and enjoy using it.
Best site ever
Best site ever. Good experience in csgobig i love that site, good support, solving all my problems everytime.
January 17, 2026
Unprompted review
Reply from CSGOBig
Thank you for your review! We’re glad to hear you’ve had a great experience with CSGOBig and that our support has been helpful. We appreciate your kind words and continued trust.
The best betting site currently…
The best betting site currently available.
January 18, 2026
Unprompted review
Reply from CSGOBig
Thank you for your feedback! We’re glad you consider CSGOBig the best betting site and appreciate your support.
Excelent for Fun
Excelent for Fun! A Lot of games and i love all of them!
January 17, 2026
Unprompted review
Reply from CSGOBig
Thank you for your review! We’re glad you’re enjoying the variety of games and having fun on our site.
Reply from CSGOBig
Thank you for your feedback! We’re glad you find our deposit and withdrawal methods convenient and easy to use.
It's a great website
It's a great website, and with fair rates and drops for all the players
January 16, 2026
Unprompted review
Reply from CSGOBig
Thank you for the kind words. We appreciate you taking the time to share your experience and we are glad to hear you are enjoying the site and the fair rates.
Best Regards
- Tim
Come to csgobig
This site is very good, dep and withdrawals is very fast, wide variety of games and lots of profit.
January 16, 2026
Unprompted review
Reply from CSGOBig
Thank you for your review! We’re glad to hear you’re enjoying the platform, especially the fast deposits and withdrawals, the wide variety of games, and the overall experience. We appreciate your support and wish you the best of luck!
Best Regards
- Tim
CSGOBIG is Rigged!!!
Well what do you know, another crooked, scamming, rigged cases site. This one takes the cake and literally flips a switch and you wont win even if you tried to double up a penny. The games will pay 1 out of 100 if your lucky and they trick you in chat showing you that they have player's winning big amounts but I m reality it the streamers and when you win a group match and borrow 80%. If you happen to win big they show that you won that big item but its showers with only 20% profit. Regardless they are super crooked and the customer service is the worst. The three reps I spoke with don't give a damn about you and will actually make your gaming even worse. So if you are a sucker ready to lose your money go for it. If not just stay away. I wish I could get my 3800 back but I was a sucker, don't be like me. Lol seriously F them for not showing some love. No bonuses no wins because I informed them my gaming was bad. Big fail with CSGOBIG. Horrible
January 10, 2026
Unprompted review
Reply from CSGOBig
We've noticed you've left multiple reviews expressing similar concerns. While we understand your frustration, posting repeated reviews doesn't lend additional credibility to claims that our site is rigged. Our game results are verifiable and can be independently checked.
We encourage all players to play for fun rather than as a way to make money. If you're finding it difficult to manage your play, self-exclusion is available through your account settings or by contacting support. We'd encourage you to consider this option.
That one brannigan was amazing in the…
That one brannigan was amazing in the support ticket! Please give him a raise or something i would really appreciate it! And very good site.
December 24, 2025
Unprompted review
Reply from CSGOBig
Thank you so much for the kind words! We're thrilled to hear that Brannigan provided you with an excellent support experience. We'll be sure to pass along your appreciation to him. Feedback like this means a lot to our team.
We're glad you're enjoying the site, and we look forward to seeing you again soon!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.