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Rated 5 out of 5 stars

Had 4 windows replaced by Bryan & Liam, arrived when advised. Once Bryan confirmed what would be done that day he started and didn’t stop till the job was completed. Window operation explained fully a... See more

Company replied

Rated 1 out of 5 stars

Very aggressive, hawkish door to door salesperson. I've never had to ask someone to get off my property before but within about 1 minute of opening my door to thisi man he was arguing why my windows w... See more

Rated 5 out of 5 stars

From start to finish our experience was first class. All members of staff we dealt with were very attentive, informative and helpful and helped guide us through the best options. All visits to house w... See more

Company replied

Rated 1 out of 5 stars

Arranged an appointment, however they cancelled and would not come unless both myself & husband were present. Extremely shovanistic in this day and age and a (couldnt care less attitude). After send... See more

Company details

  1. Construction Company

Written by the company

CSJ are designers and installers of upvc and timber double glazing windows, doors, sunrooms, conservatories, kitchens, garage and loft conversions to customers.


Contact info

3.8

Great

TrustScore 4 out of 5

135 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Job well done

Had front door, 3 windows and roof installed from Csj can’t fault the process from start to finish everything was well organised and explained. From the sales team to the two boys that installed. Delighted with the results and craftsmanship of the work done.
Will be back again

June 16, 2022
Unprompted review
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Reply from CSJ

Thank you for that glowing review.
On behalf of the team here at CSJ, I am writing to express our gratitude to you for that well-written and utterly unbiased review of our installation services. We look forward to serving you again.

Rated 1 out of 5 stars

Knock on the door

Knock on the door - can we interest you in windows - yes all of them plus Facia and Soffits. OK we will come tomorrow and discuss with you and wife ……what can I not make a decision?

Checked and they are being wound up per companies house so guarantees would be worthless.

Called today and got the same sales pitch self and wife.

Can they not actually record what is said?

So no way are they getting in to measure anything.

AVOID at all costs

June 10, 2022
Unprompted review
Rated 1 out of 5 stars

Got a visit from "CENTRAL SCOTLAND…

Got a visit from "CENTRAL SCOTLAND JOINERY" door to door sales people again. They said they were doing one of my neighbours windows... They didn't (I checked). You should be aware CENTRAL SCOTLAND JOINERY LTD. (SC244032) is in liquidation so you are actually dealing with AFFORDABLE WINDOWS SCOTLAND LIMITED (SC357801) Trading as CSJ (from the website smallprint).

James Haston the director of these companies has had many companies.

DO THE MATH.

Haston please contact Trustpilot again and get my comment removed. These are objective facts.

June 7, 2022
Unprompted review
Rated 5 out of 5 stars

As an older generation gentleman and…

As an older generation gentleman and one who rarely completes reviews, I must praise the young men who installed my windows, they are an huge asset to your company and there professionalism was very clear to see.
Thank you.

May 28, 2022
Unprompted review
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Reply from CSJ

Thank you for your positive review of our services & joiners. This kind of feedback motivates the entire team to continue exceeding quality standards.

Rated 5 out of 5 stars

Fantastic experiaence from start to…

Fantastic experiaence from start to finish. Would defo use them again.
Many thanks Stephen

May 26, 2022
Unprompted review
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Reply from CSJ

Thank you for leaving a review and mention our joiner Stephen. We're happy that we met your expectations. We look forward to serving you again.

Rated 5 out of 5 stars

I have replaced 4 houses now with…

I have replaced 4 houses now with double glazing , Csj are by far the best company I have used , from the young lad at the door to the salesman to the fitting team . Clean and tidy and communication was fantastic . Would happily recommend.

May 20, 2022
Unprompted review
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Reply from CSJ

We can’t thank you enough for the kind words about our company. Your review means a lot to us and lets us know we’re on the right track. Thanks for choosing us again!

Rated 5 out of 5 stars

Donnie stewart FANTASTIC

I have just had John and George install my new windows.
All went as explained by Gavin , guys turned up and explained what they were going to do on day 1 of installation.
They then proceeded to put dust sheets down from door and upstairs to rooms.
They fitted 5 upstairs windows on day one without any hitches.
Found big difference in noise reduction and heat retention right away.
Day 2 went exactly the same as day 1.
Must say would recommend this company to anyone looking for windows.
Very clean and tidy Hoovering up as they went from room to room.
John the installation manager came on second day to do inspection.
Must say total service thanks to all involved and look forward to my new composite doors being installed in 4 weeks.

May 20, 2022
Unprompted review
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Reply from CSJ

Thank you for that glowing review.
On behalf of the team here at CSJ, I am writing to express our gratitude to you for that well-written and utterly unbiased review of our sales & installation services. This kind of feedback motivates the entire team to continue exceeding quality standards. We look forward to serving you again.

Rated 5 out of 5 stars

Brilliant job!

Amazing customer service and communication. These guys were here right on time and have done a good job! Fantastic from start to finish. I would definitely recommend this company to anyone looking for windows replacement.

May 17, 2022
Unprompted review
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Reply from CSJ

Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and we're happy to hear that we met your expectations.

Rated 5 out of 5 stars

Spot on, from start to finish

From start to finish I found CSJ a pleasure to deal with, great advice for my needs and budget, and very good people and experience when it came to installation.

May 17, 2022
Unprompted review
CSJ  logo

Reply from CSJ

Thank you for your positive review. This kind of feedback motivates the entire team to continue exceeding quality standards.

Rated 5 out of 5 stars

Great professional team from start to…

Great professional team from start to finish. Very happy with the windows. 5 star service. Paul

May 17, 2022
Unprompted review
CSJ  logo

Reply from CSJ

Thank you for taking the time to leave us a review and pointing out our professional team. Customer satisfaction has always been our greatest reward. On behalf of the whole team, the people who worked on your house, we are honoured that you found the final product satisfactory.

Rated 5 out of 5 stars

New windows

We just had 6 new windows installed. Steve and Jock worked non stop over 2 days. Really nice guys. They did an excellent job and we’re very happy with the quality and service. Wouldn’t hesitate to have them back.

May 17, 2022
Unprompted review
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Reply from CSJ

Thank you for leaving a positive review of our products & services and mention our joiners Steve & Jock. On behalf of everyone here, thank you for choosing our company. We look forward to serving you again.

Rated 5 out of 5 stars

Very happy

Brilliant from
Start to finish

May 16, 2022
Unprompted review
CSJ  logo

Reply from CSJ

Thank you for taking the time to leave us a review. We're happy to hear that we met your expectations.

Rated 5 out of 5 stars

Outstanding Job

It’s difficult when trying to decide which company to go for. We really shopped around for a company who could install quickly with a decent price and had good aftercare service. We are very happy we chose CSJ , George & John the fitting team were excellent tradesmen. Thanks to John the installation manager for his site quality visits too. We love our new windows & doors. Thank you

May 13, 2022
Unprompted review
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Reply from CSJ

Thank you Mr Brown for taking the time to write your review. This kind of feedback motivates the entire team to continue exceeding quality standards.

Rated 5 out of 5 stars

Refreshing

After having multiple companies in my house for hours who hard sold on the night.i found csj very refreshing and straight to the point .Also great that they allowed me to do windows in stages instead of doing them all .I will be using them again as windows made massive difference to what I had.great job

May 12, 2022
Unprompted review
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Reply from CSJ

We can’t thank you enough for the kind words about our sales team. Your review means a lot to us and lets us know we’re on the right track!

Rated 5 out of 5 stars

First Class

Excellent service from start to finish. Initial salesman was brilliant in explaining and showing the quality of the products and was very helpful with finding the right deal for us. Very easy process and joiners were efficient, hard working and had everything done within two days. Plasterer came the following day and finished off the small patches and it is now completed and looking amazing. Had manager John out on site all 3 days which was fantastic service. Will definitely book to get my back door replaced in the future.

May 12, 2022
Unprompted review
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Reply from CSJ

Thank you for allowing our company to restore your house. We are even more grateful for the positive review you left us, especially regarding our plasterer and John. We're happy that they met your expectations. We look forward to serving you again.

Rated 5 out of 5 stars

Window replacement

Had 4 windows replaced by Bryan & Liam, arrived when advised. Once Bryan confirmed what would be done that day he started and didn’t stop till the job was completed. Window operation explained fully and clearly. Cleaning done quietly and efficiently so thanks guys. Highly recommend CSJ

May 11, 2022
Unprompted review
CSJ  logo

Reply from CSJ

We can’t thank you enough for the kind words about our fitters. Your review means a lot to us and lets us know we’re on the right track.

Rated 5 out of 5 stars

Brilliant workmanship from the joiners…

Brilliant workmanship from the joiners completed the job in perfect time and cleaned up everything around the house mess wise had dust sheets all laid down before even taking the original windows out the house, very pleased with completed job and would recommend to anyone friends and family too

May 11, 2022
Unprompted review
CSJ  logo

Reply from CSJ

Thank you for taking the time to leave us such a great compliment about our products and joiners. We appreciate you recommending our services in your comments and we're happy to hear that your are pleased with job. Thanks again.

Rated 5 out of 5 stars

Excellent guidance and technical…

Excellent guidance and technical support at sale, followed by very fast and efficient delivery and installation. The new windows and front door are of fantastic quality and superb finish. The installation team were so fast and skilled. The joinery works inside with new window sills are first class. The final finishing of the render externally was extremely good with a perfect colour match to the existing. We are very very pleased. Thank you so much.

May 6, 2022
Unprompted review
CSJ  logo

Reply from CSJ

Thank you for that glowing review. On behalf of the team here at CSJ, I am writing to express our gratitude to you for that well-written and utterly unbiased review of our sales and installation services.

Rated 5 out of 5 stars

Highly Recommend

Had CSJ replace our old windows, 11 in total and even though we have been through a pandemic the workmanship and quality of the windows were second to none. Highly Recommend

May 4, 2022
Unprompted review
CSJ  logo

Reply from CSJ

This message is to formally express our appreciation for your review of our products and services. It was a glowing review, and it no doubt had a positive impact on our business. On behalf of everyone here, thank you for choosing our company.

Rated 5 out of 5 stars

So happy with my new windows

So happy with my new windows . Thanks to George & John you’re the best .

May 4, 2022
Unprompted review
CSJ  logo

Reply from CSJ

Thank you for allowing our company to replace your windows. We are even more grateful for the positive review you left us, especially regarding George & John. We're happy that we met your expectations. We look forward to serving you again.

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