Combined Salon Supplies and Services (CSS) Reviews 153

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Awful service. Order 3 dying colours for my hair and received only one and paid carriage higher than the price! Now that of no use as I need 3 and need to order different shade elsewhere

Company replied

Rated 5 out of 5 stars

Fabulous. Really pleased with our hostess station. Loved the communication from this company, even more so the video of the sign being printed - which i added to our Facebook page. Speedy delivery too... See more

Company replied

Rated 5 out of 5 stars

It’s become very hard to find sticks of shaving foam in the high street, and online prices can be much higher than a few years ago. Through CSS I found a big box of shaving foam sticks which shou... See more

Rated 5 out of 5 stars

I've purchased from these before on a certain online shop, couldn't find them again so gone direct. That nice I've already placed another order to keep infront! Steve - Leeds

Company details

  1. Hair Product Store
  2. Barber Supply Store
  3. Beauty Product Supplier
  4. Hair Salon

Written by the company

CSS Salon Supplies & Services is one of the UK’s most leading distributors within the beauty, barber and hair industry since 2015. At CSS, our goal is to bring comfort and authenticity to your salons and give you all the latest tools you need to make magic happen.


Contact info

3.9

Great

TrustScore 4 out of 5

153 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Fantastic hair brush

Fantastic hairbrush. I chose this because i need anti-static brushes. It also has boar bristles which make my hair feel lovely and soft
Easy to follow website.
Fast efficient service.
😀

August 3, 2021
Combined Salon Supplies and Services (CSS) logo

Reply from Combined Salon Supplies and Services (CSS)

Hello Kathryn, thank you for taking the time out to share your experience with us. We sincerely appreciate it and hope to assist you again in the near future :))

Rated 5 out of 5 stars

Happy customer

Website is easy to use, prices were very good. My order arrived within three days. Great service. I will order in future again. Thank you!

April 4, 2021
Rated 5 out of 5 stars

Great customer service

Great customer service, easy ordering, amazing value for the money, received everything promptly. Would recommend them and I'll %100 use their services again,🤙👍

March 18, 2021
Combined Salon Supplies and Services (CSS) logo

Reply from Combined Salon Supplies and Services (CSS)

Hello Twana, thank you for your feedback, it is sincerely appreciated. We are so pleased you had a great experience and we cannot wait to provide assistance to you in the near future.

Rated 3 out of 5 stars

Tracking poor

The goods arrived in eight days which is not as quick as many internet purchases within the UK. Tracking is non existent through the app I downloaded; just came back with item ‘shipped’

February 4, 2021
Combined Salon Supplies and Services (CSS) logo

Reply from Combined Salon Supplies and Services (CSS)

Dear John, Thank you for taking the time to share your feedback. We understand that sometimes the couriers can take slightly longer and expected and it is not ideal. We apologise for the inconvenience this has caused you and hope you provide a more efficient time frame for your future orders.

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