Derek and the other staff members at CTD in Aberdeen were very helpful and patient. I could not decide on tiles and their advice was invaluable. I am very pleased with the tile I eventually chose w... See more
Location
Switch locationUnit 2 & 3 Willowbank Retail Park, Willowbank Road, AB11 6XL Aberdeen, GB
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Hello 👋 I don’t often leave reviews however I was so delighted with the service received when I placed my order on line that I felt compelled to do so. On arrival to Orkney 3 boxes were damaged... See more
Company replied
Derek and the guys at CTD Aberdeen were a great help to me again today. Super ideas, great range of tiles on display to choose from, and as always, a friendly face. Couldn’t be more helpful.
Company replied
This shop has a lot of choices and different styles to choose from and the store manager Derek is just fabulous
Company replied
Company details
Information provided by various external sources
Contact info
Unit 2 & 3 Willowbank Retail Park, Willowbank Road, AB11 6XL, Aberdeen, United Kingdom
- 01224 573444
4.4
Excellent
14 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Excellent service
Derek and the other staff members at CTD in Aberdeen were very helpful and patient. I could not decide on tiles and their advice was invaluable. I am very pleased with the tile I eventually chose which looks lovely on my kitchen floor.
Thank you to everyone at CTD!
May 31, 2025
Unprompted review
Arrived on time
January 22, 2024
Reply from CTD Tiles - Aberdeen
Thank you for taking the time to leave the team a positive review.
Recommend
This shop has a lot of choices and different styles to choose from and the store manager Derek is just fabulous
March 3, 2023
Unprompted review
Reply from CTD Tiles - Aberdeen
Thank you very much for the lovely comments. Derek will be pleased to hear he is 'fabulous' 😊👍.
Fab local time company
Derek and the guys at CTD Aberdeen were a great help to me again today.
Super ideas, great range of tiles on display to choose from, and as always, a friendly face.
Couldn’t be more helpful.
May 19, 2023
Unprompted review
Reply from CTD Tiles - Aberdeen
Good Afternoon, thank you for your 5 star review and repeat custom! 🌟 The Aberdeen branch really are a great bunch, I will pass your lovely comments onto the team, who will be pleased to hear this.
We hope to see you again soon! 😃Thanks, Nikki
Hello 👋 I don’t often leave reviews…
Hello 👋 I don’t often leave reviews however I was so delighted with the service received when I placed my order on line that I felt compelled to do so.
On arrival to Orkney 3 boxes were damaged which would probably be down to the courier however Mike Taylor the Manager sourced the replacement tiles twice as the first replacement delivery sadly arrived broken!
Nothing was a bother & we received the third delivery perfectly.
I could not fault the service from Mike & his team who went above & beyond to fulfil the order so we have sufficient tiles to complete our project.
I would highly recommend Aberdeen CTD tiles for a 5 ⭐️ service.
A big thanks to Mike & all who provided a first class service which is sometimes lacking now with other companies 😁
TY - Carol S
February 15, 2023
Unprompted review
Reply from CTD Tiles - Aberdeen
Good Morning Carol, thank you for your wonderful 5 star review! 🌟 It is great to hear Mike was able to provide an excellent customer service during your visit to the Aberdeen showroom, he really is an asset to the team. 😁 I will pass your comments onto Mike and the rest of the team, who will be pleased to hear this and we hope to see you again soon! We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Many thanks, Gaynor. 😃
I would if I had my order yet
I would if I had my order yet
Apparently my tiles were smashed on arrival
To depot so I am still waiting 😡
September 9, 2022
Reply from CTD Tiles - Aberdeen
Good morning Cheryl, We are sorry to hear of your recent experience with us. We want to make sure all our customers receive the highest care, the Customer service team are currently investigating this. If there is anything we can do to help please can you contact the team at web@ctdtiles.co.uk. Thanks Keeley
I found the Aberdeen branch excellent
I found the Aberdeen branch excellent. All the staff were knowledgeable, helpful and very friendly what more could a customer ask for. I have used the services of this branch on many occasions they will give you the best possible advise and they have a large range of tiles. Would I recommend - definitely. If you are looking for excellent service look no further.
July 22, 2022
Unprompted review
Reply from CTD Tiles - Aberdeen
Good morning Louise Thank you for such a wonderful review and the recommendation! 🌟 It’s great to hear that you have had a great experience with CTD😀! We want your experience to be as faff-free as possible, so that means great products, and great friendly service from the staff! We hope to keep impressing you with the level of service and hope to see you again soon! I will pass your comments onto the Aberdeen team who will be thrilled to hear it! We'd also love to see your finished results in our customer gallery at https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Keeley. 😊
Great selection
Great selection, prompt delivery and very helpful. Would definitely recommend.
March 11, 2022
Reply from CTD Tiles - Aberdeen
Good afternoon, thank you for your wonderful 5 star review! 🌟We want our customers to have the best experience, so that means great products, and of course excellent customer service! I will pass your comments onto to the Web team and Aberdeen who will be pleased to hear this 😀 Thanks Keeley.
Excellent range and easy to work with
Excellent range of tiles and staff are knowledgeable. Easy to do business at an affordable price.
November 28, 2021
Unprompted review
Reply from CTD Tiles - Aberdeen
Good Morning, Thank you for the amazing 5⭐Review! We want our customers to have the best experience, so that means great products, and of course excellent customer service! I will pass your comments onto the Aberdeen branch who will be pleased to hear this 😀
We look forward to seeing you again! Many thanks Gaynor 😀
Excellent service online and in store
Excellent customer service online and then at my 'local' store. Efficient and polite. I was concerned that the product might not be in stock, but with the help of 'Keeley' (online) and Mike (Aberdeen), they ensured that I did not have a long and wasted journey.
September 9, 2021
Reply from CTD Tiles - Aberdeen
Hi Stuart, We always try to make things as easy as possible, this includes a smooth ordering processing! Its great to hear Keeley from Customer Service was on hand to locate the stock, and that Mike in the CTD branch ensured the order was ready for collection, I have passed your comments on and thank you for the 5⭐Review thanks Gaynor 😀
Beautiful tiles
Beautiful tiles, excellent customer service and prompt delivery. Highly recommended 👍
June 27, 2021
Reply from CTD Tiles - Aberdeen
Hi Anna, it's excellent to hear of the service you received and that your tiles arrived promptly! We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx
Thanks, Jamie
Reply from CTD Tiles - Aberdeen
Hi Keith, I'm really sorry to hear that your delivery was late, this is not the high level of service we aim to provide and was due to a supplier issue that our web team were not made aware of. I understand that our customer service team have now been in touch to arrange delivery and apologise that they were not able to do this over the bank holiday weekend. I hope that this has now been resolved to your satisfaction, however if there is anything else we can do to help, please get in touch with us at web@ctdtiles.co.uk. Kind regards, Jamie
No issues smooth pick up
December 17, 2020
Reply from CTD Tiles - Aberdeen
Hi Mary, thanks for your review! This is great to hear. Thanks, Jamie
Delivered quite quickly despite Covid…
Delivered quite quickly despite Covid 19, thank you.
April 6, 2020
Unprompted review
Reply from CTD Tiles - Aberdeen
Hi Fiona, thank you very much for your feedback. It's great to hear you were pleased with our sample service, we hope to see you again! Thanks- CTD Tiles
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