The team at CTD Tiles could not have been more helpful. They helped me match tiles to my paint, they let me take a sample home free of charge to look at it in situ. And were even kind enough that when... See more
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Im very happy and satisfied. Thank you.
Company replied
CTD Tiles were excellent. They were so helpful. The tiles I chose were just perfect and I am so pleased with the result. I would highly recommend this company. Great people and amazing products.
Company replied
Having been to several tile shops, it was a relief to see a proper display rather than the clapper boards. We were able to visualise the tiles properly. In addition we could put tiles side by side a... See more
Company replied
Company details
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Contact info
5 Broadfields Retail Park, Broadfields, HP19 8BU, Aylsbury, United Kingdom
- 01296 424 344
4.0
Great
33 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from CTD Tiles - Aylesbury
Thank you for your feedback, great to hear the team were able to help you! We'll be sure to pass your feedback onto the team. Thanks - CTD Tiles
Website says tiles are a stocked item…
Website says tiles are a stocked item but when we go to collect them today we are told they are a special order and will not be into tomorrow sometime.
March 27, 2024
Reply from CTD Tiles - Aylesbury
Hi Steve,
Thank you for taking time to provide feedback. The majority of our stock items should be available for next day pick up. Unfortunately, on this occasion, the branch were unable to fulfil your order due to stock availability. We do appreciate that this was a frustrating experience but we are always working to improve stock availability across our branch network.
Super service which went above and beyond!
The team at CTD Tiles could not have been more helpful. They helped me match tiles to my paint, they let me take a sample home free of charge to look at it in situ. And were even kind enough that when I eventually decided not to proceed they did not charge me for the order I had placed. Super service which went above and beyond! Thanks to Stephen and Peter.
November 13, 2023
Unprompted review
CTD Tiles were excellent
CTD Tiles were excellent. They were so helpful. The tiles I chose were just perfect and I am so pleased with the result. I would highly recommend this company. Great people and amazing products.
June 29, 2022
Unprompted review
Reply from CTD Tiles - Aylesbury
Good morning Alex, thank you for your 5-star review and the recommendation! 🌟 Your feedback is really appreciated, the team at Aylesbury are committed to provide our customers with excellent customer service. I will make sure your comments are passed onto the team who will be pleased to hear this, and we hope to see you again soon. We'd also love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Gaynor 😀
Gaynor was a big help in finding tiles…
Gaynor was a big help in finding tiles and having them sent to my local store.
August 24, 2022
Reply from CTD Tiles - Aylesbury
Hi Michael, Thank you for the fantastic five star review⭐! We know that tip top service can make all the difference, that’s why we’ll always try to knock your socks off by going above and beyond 🧦 Gaynor really is an asset to the web team, and always provides an excellent customer service. I will pass your comments onto Gaynor, who will be pleased to hear this! Thanks, Keeley. 😁
Displays make all the difference
Having been to several tile shops, it was a relief to see a proper display rather than the clapper boards. We were able to visualise the tiles properly. In addition we could put tiles side by side and hold them in different light to get a better idea of what they would look like in our bathroom. Having a range of full length mock ups was a real bonus
August 18, 2022
Unprompted review
Reply from CTD Tiles - Aylesbury
Hi Simon, thank you for your wonderful 5 star review! 🌟We want our customers to have the best experience, so that means great products, and of course excellent customer service! I will pass your comments onto to the team at Aylesbury who will be pleased to hear this 😀 Thanks Keeley
Stephen & Pasquale, CTD Aylesbury
Needed a further supply of tiles we originally purchased and fitted back in 2018 (paperwork long since gone). These were no longer a stock item and also came in various shades of white, of which we had long since forgotten, but Stephen & Pasquale from Aylesbury were incredibly helpful in helping us source them. Eh voila, two weeks later, we are picking them up along with their very own recommended tiler - I call that service! I would not hesitate to recommend CTD Aylesbury to anyone, thanks guys.
June 29, 2022
Unprompted review
Reply from CTD Tiles - Aylesbury
Hi Catherin, Thank you for the fantastic five star review and recommendation⭐! We know that tip top service can make all the difference, that’s why we’ll always try to knock your socks off by going above and beyond 🧦 I will pass your comments onto the Aylesbury team, who will be pleased to hear this. Thanks Keeley 😊
CTD Tiles Aylesbury
Great service, Paz store manager & Steven totally knowledgeable of all their products, couldn't be more helpful.
June 22, 2022
Unprompted review
Reply from CTD Tiles - Aylesbury
Hi Bernie, thank you for your wonderful 5 star review! 🌟We want our customers to have the best experience, so that means great products, and of course excellent customer service! I will pass your comments onto Paz and Steve who will be pleased to hear this 😀 Thanks Gaynor
Aylesbury branch were brilliant
We visited the Aylesbury branch earlier this year and spoke with Stephen. He was really helpful, guiding us on suitability of tiles and advising on what would work best for us. When we ran out of tiles he was brilliant and arranged for another delivery the same day. It costs, but it’s cheaper than delaying the labourer. Thanks Stephen...you were really helpful I an otherwise very stressful situation. I’ll definitely be coming back when the next project comes a long.
May 28, 2022
Unprompted review
Reply from CTD Tiles - Aylesbury
Hi Nicky, thank you for your 5 star review! ⭐ It is really great to hear Stephen was able to provide an excelled customer service during your visit to the Aylesbury showroom, he really is an asset to the team! I will pass your comments onto Stephen and the rest of the team, who will be pleased to hear we will be seeing you again soon! Thanks Keeley. 😁
Excellent customer service and advice.
Excellent customer service and advice.
Friendly and helpful.
May 20, 2022
Unprompted review
Reply from CTD Tiles - Aylesbury
Hi, thank you for your 5* review! 🌟 The team at Aylesbury really are a great bunch, and always ensure to provide an excellent customer service! I will pass your comments onto the team, who will be pleased to hear this. Thanks Gaynor 😀
Great choice of tiles
Great choice of tiles. Staff extremely helpful and knowledgeable. Offered us lots of ideas and information. Highly recommend
April 22, 2022
Unprompted review
Reply from CTD Tiles - Aylesbury
Hi Nick, thank you for your 5 star review! 🌟 Your feedback is really appreciated, the team at Aylesbury are committed to provide our customers with excellent customer service. I will make sure your comments are passed onto the team, they will be pleased to hear your comments, and hope to see you again soon.
Thank you Keeley. 😊
Excellent and very welcoming
Stephen was extremely helpful and knowledgable. Excellent service and good value for money.
Would recommend.
April 19, 2022
Unprompted review
Reply from CTD Tiles - Aylesbury
Hi Matthew, thank you for your 5 star review and recommendation! 😊⭐ We are really pleased to hear Stephen at the Aylesbury branch was able to provide an excellent customer service, I will pass your lovely comments on. Thanks Keeley. 😊
Amazingly helpful
Amazingly helpful! Stephen went above and beyond in helping us choose the most appropriate mosaic tiles for our new walk in shower.
March 22, 2022
Unprompted review
Reply from CTD Tiles - Aylesbury
HI Pam, thank you for your 5 star review! 🌟 Your feedback is really appreciated, the team at Aylesbury are committed to provide our customers with excellent customer service. I will make sure your comments are passed onto the team, they will be pleased to hear your comments!
Thank you Keeley. 😊
We were experiencing problem trying to…
We were experiencing problem trying to source 30x30
Tiles suitable for a wet room floor. Then we came across CTD tiles in Aylesbury- right on our doorstep!
What a goldmine of expertise and products.
Very helpful salesman (Ziggy) he couldn’t have been more efficient and very pleasant. Helped us choose suitable tiles for the job. Thoroughly recommend this place.
March 19, 2022
Unprompted review
Reply from CTD Tiles - Aylesbury
Good afternoon , thank you for your 5 star review and recommendation! 🌟 We are really pleased to hear the team at the Aylesbury branch were on hand during your visit and provided an excellent customer service! I will pass your comments onto the team, who will be pleased to hear this. Thanks Keeley. 😊
A great place to choose and buy tiles.
My wife and I needed to buy wall tiles and visited CTD in Aylesbury, where we were impressed by the wide variety of tiles and the layout of the showroom. The staff were very helpful and provided us with a number of sample tiles. After making our selection, we ordered the necessary quantities at a reasonable price and arranged for them to be delivered to a town some distance away. The tiles came into stock quickly and were delivered at the time which we had agreed. The service of CTD Aylesbury was first class and we are delighted with the product.
March 16, 2022
Unprompted review
Reply from CTD Tiles - Aylesbury
Hi David, thank you for your 5 star review! 🌟 Your feedback is really appreciated, the team at Aylesbury are committed to provide our customers with excellent customer service. I will make sure your comments are passed onto the team, they will be pleased to hear your comments, and hope to see you again soon.
Thank you Keeley. 😊
Great service and advice from “Zippy”
March 7, 2022
Unprompted review
Reply from CTD Tiles - Aylesbury
Hi Len, thank you for your 5 star review! ⭐ We want our customers to have the best experience, so that means great products, and of course excellent customer service! I will pass your comments onto the Aylesbury team who will be pleased to hear this 😀 Many thanks Keeley😀
Friendly, helpful advice
I've visited CTD tiles in Aylesbury several time recently trying to find some difficult to match tiles.
On each occasion I have received excellent service from the very helpful staff.
I received friendly constructive advice, and a nice discount on the tiles I finally settled on.
March 7, 2022
Unprompted review
Reply from CTD Tiles - Aylesbury
Hi Ellen, thank you for your 5 star review! 🌟 We are really pleased to hear the team at the Aylesbury branch were on hand during your visit and provided an excellent customer service! I will pass your comments onto the team, who will be pleased to hear this. Thanks Keeley. 😊
Excellent service and good selection of tiles
I ordered some bathroom tiles on 4th March. I was served by a very polite gentleman called Zippy. I was particularly grateful to him for his time and patience as I really had no idea what to get only that I wanted to enhance the light and space in my small bathroom. He was most helpful and gave me good advice on grout colour and trim also. I would not hesitate to promote CTD tiles in Aylesbury for their excellent service Looking forward to collection day .
March 5, 2022
Unprompted review
Reply from CTD Tiles - Aylesbury
Hi Elaine, thank you for your 5 wonderful star review! ⭐ We want our customers to have the best experience, so that means great products, and of course excellent customer service! I will pass your comments onto the Aylesbury team who will be pleased to hear this 😀 We'd also love to see your finished results in our customer gallery at https://www.ctdtiles.co.uk/t-customer-gallery.aspx Many thanks Keeley😀
Very helpfull chaps at Aylesbury…
Very helpfull chaps at Aylesbury branch. Good products
and always open.
March 5, 2022
Unprompted review
Reply from CTD Tiles - Aylesbury
Hi Andy, thank you for your wonderful 5 star review! 🌟We are really pleased to hear the team at Aylesbury provided an excellent customer service, and were able to help as always! I will pass your lovely comments onto the team, who will be pleased to hear this. Thanks, Keeley. 😊
Prompt Collection and a sensible Price
Easy to order , items arrived Promptly and are a good match.
March 5, 2022
Reply from CTD Tiles - Aylesbury
Hi Neil, hank you for your 5 star review! 😊 It is really great to hear you used our online ordering service and everything went as smoothly as possible! 💻 I will pass your comments onto the web team who will be pleased to hear this! Thanks, Keeley. 🌟
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